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1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Inbound SMS" from SMSAPI.

Add your action

An action happens after the trigger—such as "Create Callback" in Zadarma.

You’re connected!

Zapier seamlessly connects SMSAPI and Zadarma, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

New Inbound SMS
Triggers whenever a new SMS is received on your SMSAPI account.
Trigger
Polling
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- Contact Phone Number
  Required
- Delete Contact From All Groups?
  Required
Action
Write
- Sender Name
  Required
- Contact Group
  Required
- Message
  Required
- Normalize Characters
  Required
Action
Write
Notify End
Triggers when a new "notify end" is created.
Trigger
Instant
Try It
Notify Missed
Triggers when a new "notify missed" is created.
Trigger
Instant
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Notify Out End
Triggers when a new "notify out end" is created.
Trigger
Instant
Try It
Notify Out Start
Triggers when a new "notify out start" is created.
Trigger
Instant
Try It

Notify Start
Triggers when a new "notify start" is created.
Trigger
Instant
Try It
- Customer Name
  Required
- Customer Type
- Customer Status
- Comment
- Work Phone Number
- Personal Phone Number
- Email Work
- Email Personal
- Skype
- Telegram
- Viber
- Whatsapp
- Responsible User
Action
Write
- Title
  Required
- Description
  Required
- Customer Type
- Start
- End
- All day
- Responsible User
- Phone
Action
Write
- Phone
Action
Write
- Facebook Messenger PSID
  Required
- Message text
  Required
- Sender full name
- Time
Action
Write
- Customer Id
  Required
- Customer Name
  Required
- Customer Type
- Customer Status
- Comment
- Work Phone Number
- Personal Phone Number
- Email Work
- Email Personal
- Skype
- Telegram
- Viber
- Whatsapp
- Responsible User
Action
Write
- Customer Id
  Required
- Customer Name
  Required
- Lead Source
- Customer Status
- Comment
- Work Phone Number
- Personal Phone Number
- Email Work
- Email Personal
- Skype
- Telegram
- Viber
- Whatsapp
- Responsible User
Action
Write

- Contact Group
  Required
- Contact Phone Number
  Required
- First Name
- Last Name
- Email
- Contact Description
Action
Write
- Sender Name
  Required
- Phone Number
  Required
- Message
  Required
- Normalize Characters
  Required
Action
Write
Notify Answer
Triggers when a new "notify answer" is created.
Trigger
Instant
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Notify to Facebook Messenger
Triggeres when receiving message for facebook messenger.
Trigger
Instant
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Notify Out Answer
Triggers when a new "notify out answer" is created.
Trigger
Instant
Try It
Notify Out Missed
Triggers when a new "notify out missed" is created.
Trigger
Instant
Try It
Notify SMS
Triggeres when receiving sms.
Trigger
Instant
Try It
- Phone Number
  Required
- Internal number
  Required
Action
Write
- Customer Id
  Required
- content
  Required
Action
Write
- Customer Name
  Required
- Lead Source
- Customer Status
- Comment
- Work Phone Number
- Personal Phone Number
- Email Work
- Email Personal
- Skype
- Telegram
- Viber
- Whatsapp
- Responsible User
Action
Write
- Phone
Action
Write
- Phone Number
  Required
- Message
  Required
Action
Write
- Customer Id
  Required
- Title
  Required
- Description
  Required
- Customer Type
- Start
- End
- All day
- Responsible User
- Phone
Action
Write

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Customers who say using Zapier has made them better at their job

25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Connect SMSAPI and Zadarma to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

Make work flow with AI

Level up your SMSAPI to Zadarma integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

About SMSAPI

SMSAPI allows you to send text messages automatically. Messages can be fully personalized. You can set a custom sender name up to 11 characters long.

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Related categories

Phone & SMS

About Zadarma

Zadarma is a VOIP client for support and sales teams that helps agents increase their productivity.