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Connect Shopify and Vtiger CRM to unlock the power of automation

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Zapier makes it easy to integrate Shopify with Vtiger CRM - no code necessary. See how you can get setup in minutes.

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Shopify
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Shopify
1. Choose trigger event
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Vtiger CRM
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Vtiger CRM
2. Choose action
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1. Select the event
Setup
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Shopify
Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Blog" from Shopify.

Add your action

An action happens after the trigger—such as "Create Case" in Vtiger CRM.

You’re connected!

Zapier seamlessly connects Shopify and Vtiger CRM, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

  • Shopify triggers, actions, and search
    New Blog

    Triggers when a new blog is added to your Shopify store.

    Trigger
    Polling
    Try It
    • Risk Level
    Trigger
    Polling
    Try It
  • Shopify triggers, actions, and search
    New Cancelled Order

    Triggers whenever an order is cancelled (with line item support).

    Trigger
    Instant
    Try It
  • Shopify triggers, actions, and search
    New Customer

    Triggers when a new customer is added to your Shopify account.

    Trigger
    Instant
    Try It
    • Blog
      Required
    • Blog Entry Status
    Trigger
    Polling
    Try It
    • Abandoned Cart Age (Hours)
      Required
    Trigger
    Polling
    Try It
  • Shopify triggers, actions, and search
    New Draft Order

    Triggers when a new draft order is created

    Trigger
    Instant
    Try It

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Connect Shopify and Vtiger CRM to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.
An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.
An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.
An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.
An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.
An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Learn how to automate Shopify on the Zapier blog

Learn how to automate Vtiger CRM on the Zapier blog

Make work flow with AI

Level up your Shopify to Vtiger CRM integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
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Frequently Asked Questions about Shopify + Vtiger CRM integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Shopify and Vtiger CRM

What is the Shopify and Vtiger CRM integration about?

Our integration allows you to connect your Shopify store with your Vtiger CRM, facilitating seamless data flow between the two platforms. You can automatically sync customer information, order details, inventory updates, and more.

How do triggers work in the Shopify to Vtiger CRM integration?

Triggers are events that start a workflow or process in the integration. For example, when a new order is created in Shopify, it can trigger an action to add or update a contact in Vtiger CRM.

What actions can be automated through the integration?

You can automate various actions such as creating new contacts or leads in Vtiger when a new customer is added to Shopify. You could also update product pricing or stock levels across platforms automatically.

Is it possible to link Shopify orders to existing contacts in Vtiger CRM?

Yes, whenever an order is placed on Shopify by an existing customer, our integration can automatically associate that order with the corresponding contact record in Vtiger CRM.

Can we manage Shopify refunds through Vtiger CRM?

While direct refund processing isn't handled through our platform, you can track and record refund requests and status updates within Vtiger CRM by syncing relevant information from Shopify.

How often does data sync occur between Shopify and Vtiger CRM?

Data sync frequency can be customized according to your needs; however, typically real-time or near-real-time synchronization is available for crucial tasks such as updating contact details and orders.

Can we customize which fields are mapped between Shopify and Vtiger CRM?

Yes, field mapping customization is supported. You have control over how data fields from Shopify map onto fields within your Vtiger CRM system, allowing for tailored data alignment to meet specific business requirements.

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About Shopify
Shopify is a simple way to create an online store to list products, collect credit card payments, and ship your goods.
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About Vtiger CRM
Vtiger CRM is more than just a CRM. At its heart, Vtiger CRM enables salespersons​ and support staff do more through an easy but powerful interface. With built-in solutions that range from email marketing to activity and project management and beyond, Vtiger CRM provides an integrated solution to drive business growth.
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