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1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Blog" from Shopify.

Add your action

An action happens after the trigger—such as "Abort Checkout" in vivenu.

You’re connected!

Zapier seamlessly connects Shopify and vivenu, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

New Blog
Triggers when a new blog is added to your Shopify store.
Trigger
Polling
Try It
- Risk Level
Trigger
Polling
Try It
New Cancelled Order
Triggers whenever an order is cancelled (with line item support).
Trigger
Instant
Try It
New Customer
Triggers when a new customer is added to your Shopify account.
Trigger
Instant
Try It
Customer Account Enabled
Triggers when a customer account is enabled.
Trigger
Instant
Try It

New Order
Triggers when an order is created (with line item support).
Trigger
Instant
Try It
New Refund
Triggers when a refund or partial refund occurs.
Trigger
Instant
Try It

New Tag Added to Customer
Triggers when a new tag is added to a customer.
Trigger
Polling
Try It
Updated Draft Order
Triggers when a draft order is updated.
Trigger
Instant
Try It
Updated Order
Triggers when an order is updated (with line item support).
Trigger
Instant
Try It
- Order ID
  Required
- Type of Line Item to Add
  Required
- Reason for Edit
- Notify the Customer?
Action
Write
- Blog
  Required
- Title
  Required
- Author Name
  Required
- Content
  Required
- Featured Image URL
- Excerpt/Summary
- Tags
  Required
- Is Published?
Action
Write
- Product ID
  Required
- Add New Image - File
- Add New Image - Alt Text
- Choose Existing Image
- Price
- Compare-at Price
- Charge Tax On This Variant?
- Cost Per Item
- SKU (Stock Keeping Unit)
- Barcode (ISBN, UPC, GTIN, etc.)
- Track Quantity?
- Continue Selling When Out of Stock?
- This Is a Physical Product
- Weight
- Weight Unit
- Country/Region of Origin
- Harmonized System (HS) code
- Position
- Requires Components
- Tax Code
Action
Write
- Contact Email
- Product
  Required
- Product Variant
- Product Quantity
- Title
  Required
- Price
- Weight in Grams
- A note about the company
- Discount - Type
- Discount - Amount
- Discount - Code
- Additional Details
- Tags
  Required
- Shipping_address_instructions
- Shipping Address - First name
- Shipping Address - Last name
- Shipping Address - Company
- Shipping Address - Phone
- Shipping Address - Address
- Shipping Address - Address con't
- Shipping Address - City
- Shipping Address - Country
- Shipping Address - State/Province/Region
- Shipping Address - Postal/Zip code
- Billing_address_instructions
- Billing Address - First name
- Billing Address - Last name
- Billing Address - Company
- Billing Address - Phone
- Billing Address - Address
- Billing Address - Address con't
- Billing Address - City
- Billing Address - Country
- Billing Address - State/Province/Region
- Billing Address - Postal/Zip code
Action
Write
- Initial Value
  Required
- Code
- Customer ID
- Expiry Date
- A note about the company
- Template Suffix
Action
Write
- Contact Email
- Product
  Required
- Product Variant
- SKU (Stock Keeping Unit)
- Product Quantity
- Title
  Required
- Price
- Weight in Grams
- Price
- Rate
- Title
- A note about the company
- Discount - Type
- Discount - Amount
- Discount - Code
- Additional Details
- Tags
  Required
- Buyer Accepts Marketing?
- Shipping_address_instructions
- Shipping Address - First name
- Shipping Address - Last name
- Shipping Address - Company
- Shipping Address - Phone
- Shipping Address - Address
- Shipping Address - Address con't
- Shipping Address - City
- Shipping Address - Country
- Shipping Address - Country Code
- Shipping Address - State/Province/Region
- Shipping Address - State/Province/Region Code
- Shipping Address - Postal/Zip code
- Billing_address_instructions
- Billing Address - First name
- Billing Address - Last name
- Billing Address - Company
- Billing Address - Phone
- Billing Address - Address
- Billing Address - Address con't
- Billing Address - City
- Billing Address - Country
- Billing Address - Country Code
- Billing Address - State/Province/Region
- Billing Address - State/Province/Region Code
- Billing Address - Postal/Zip code
- Send_receipt
- Send_fulfillment_receipt
- Location
  Required
- Inventory_behaviour
- Financial_status
- Fulfillment Status
- Code
- Title
- Price
- Discounted Price
- Source
Action
Write
- Product
  Required
- Channel ID
  Required
- Publish Date
Action
Write
- Order ID
  Required
- Amount
- Currency
- Type
- Parent Transaction
- Warning
- Gateway
Action
Write
- Product Variant
  Required
- Unit Cost
- Track Inventory
- SKU (Stock Keeping Unit)
- Requires Shipping
- Country of Origin
- Province/State of Origin
Action
Write
- Product
  Required
- Product Variant
- Price
- Compare at Price
- SKU (Stock Keeping Unit)
- Barcode (ISBN, UPC, GTIN, etc.)
- Tax Code
- Charge Tax On This Variant?
Action
Write
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Query - Name
- Query - Confirmation Number
- Query - Email
- Query - Customer ID
- Query - Location ID
- Query - SKU
- Query - Order ID
- Sort Key
- Reverse?
- Raw Query
Action
Search
- Order ID
  Required
Action
Search
- Order ID
  Required
Action
Search
- Ids
  Required
Action
Search
- Product Titles
  Required
Action
Search
- Product ID
  Required
- Title
  Required
Action
Search
- Copy
- Title
  Required
- Product_type
  Required
- Vendor
  Required
- Payment Status
- Product Description
- Tags
  Required
- Collection ID
- Handle
- A note about the company
- First Product Option
- Values for First Product Option
- Second Product Option
- Values for Second Product Option
- Third Product Option
- Values for Third Product Option
- Category
- Alt Text
- Media Content Type
- Original Source
Action
Search or write
Checkout Aborted
Triggers when a checkout gets aborted.
Trigger
Instant
Try It
Customer Created
Triggers when a customer gets created.
Trigger
Instant
Try It
Event Created
Triggers when an event gets created.
Trigger
Instant
Try It
Event Updated
Triggers when an event gets updated.
Trigger
Instant
Try It
Purchase Intent Cancelled
Triggers when a purchase intent gets cancelled.
Trigger
Instant
Try It
Purchase Intent Created
Triggers when a purchase intent gets created.
Trigger
Instant
Try It
Purchase Intent Rejected
Triggers when a purchase intent gets rejected.
Trigger
Instant
Try It
Scan Created
Triggers when a scan gets created.
Trigger
Instant
Try It
Ticket Transfer Expired
Triggers when a ticket transfer expired.
Trigger
Instant
Try It
Ticket Transferred
Triggers when a ticket was transferred.
Trigger
Instant
Try It
Ticket Updated
Triggers when a ticket gets updated.
Trigger
Instant
Try It
Transaction Completed
Triggers when a transaction gets completed.
Trigger
Instant
Try It
- Amount
  Required
- Ticket Type Id
  Required
- As Hard Ticket
- Type
  Required
- Event Id
  Required
- Coupons
- Vouchers
- Shop Id
- Seating Reservation Token
- Channel Id
- Sales Channel Id
- Preferred Language
- Meta
Action
Write
- Amount
  Required
- Product Variant Id
  Required
- Id
  Required
- Event Id
  Required
- Coupons
- Shop Id
- Seating Reservation Token
- Channel Id
Action
Write
- Name
  Required
- Code
- Customer
- Single Usage
- Active
- Max Usage
- Max Usage Per Event
- Max Tickets
- Can Be Combined
- Discount Type
- Discount Value
- Discount Max Value
- Allow All Events
- Allowed Events
- Allow All Tickets
- Allowed Tickets
- Tagging Enabled
- Tags
  Required
- Valid From
- Valid Until
- Limit Max Tickets In Cart
- Max Tickets In Cart
- A note about the company
- Reveal Allowed Tickets
- Unlocks
Action
Write
- Id
  Required
- Suppress Email
Action
Write
- Resource Type
  Required
- Customer
  Required
Action
Write
- Name
  Required
- Description
  Required
- Slogan
- Location Name
- Location Street
- Location City
- Location Postal
- Location Country
- Groups
- Discount Groups
- Pos Discounts
- Categories
- Tickets
- Image
- Ticket Footer
- Ticket Shop Header
- Start
- End
- Timezone
- Sell Start
- Sell End
- Default Ticket Tax Service Type Id
- Rebooking Strategy Id
- Max Amount
- Max Amount Per Order
- Max Amount Per Customer
- Max Transactions Per Customer
- Min Amount Per Order
- Customer Tags
- Show Countdown
- Hide In Listing
- Visible After
- Custom Settings
- Extra Fields
- Ticket Extra Fields
- Accent Color
- Page Style
- Show Other Events
- Under Shops
- Seating
- Event Type
- Extra Information
- Custom Charges
- Gallery
- Video
- Ticket Design
- Checkin Information
- Tracking
- Hard Ticket Settings
- Custom Text Config
- Document Template Settings
- Data Request Settings
- Use Time Slots
- Meta
Action
Write
- Id
  Required
Action
Write
- Id
  Required
- Approval Status
- Rejection Reason
Action
Write
- Amount
  Required
- Ticket Type Id
  Required
- Event Id
  Required
- Customer
  Required
- Under Shop Id
- Send Mail
- Custom Message
- Requires Personalization
- Seating Reservation Token
- Batch Id
- Sales Channel Id
Action
Write
- Id
  Required
- Barcode (ISBN, UPC, GTIN, etc.)
- Extra Fields
- Meta
Action
Write
- Id
  Required
Action
Write
- Payment Status
- Name
  Required
- Contact Email
- Type
  Required
- Customer
  Required
- Channel
- $gt
- $gte
- $lt
- $lte
- $eq
- $ne
- $gt
- $gte
- $lt
- $lte
- $eq
- $ne
- Top
- Skip
Action
Search
- Id
  Required
Action
Search
- Id
  Required
Action
Search
- Id
  Required
- Web
- Under Shop
- Pos
- Channel
- Locale
Action
Search
- Name
  Required
- Start
- End
- Sort Dir
- Root Id
- Type
  Required
- Seller Id
- Group Event Id
- Sales Channel Id
- Child Events
- $gt
- $gte
- $lt
- $lte
- $eq
- $ne
- $gt
- $gte
- $lt
- $lte
- $eq
- $ne
- Top
- Skip
Action
Search
- Customer
  Required
- Payment Status
- Approval Status
- Name
  Required
- Event Id
  Required
- Shop Id
- Created At Start
- Created At End
- Top
- Skip
Action
Search
- Name
  Required
- Barcode (ISBN, UPC, GTIN, etc.)
- Start
- End
- Payment Status
- Type
  Required
- Delivery Type
- Event
- Status Id
- Ga Name
- Section Name
- Group Name
- Row Name
- Seat Name
- Customer
  Required
- Purchase Intent Id
- Checkout Id
- Subscription Id
- $gt
- $gte
- $lt
- $lte
- $eq
- $ne
- Batch
- $gt
- $gte
- $lt
- $lte
- $eq
- $ne
- Package Id
- Top
- Skip
Action
Search
- Id
  Required
Action
Search

- Blog
  Required
- Blog Entry Status
Trigger
Polling
Try It
- Abandoned Cart Age (Hours)
  Required
Trigger
Polling
Try It
New Company
Triggers when a new company is created.
Trigger
Instant
Try It
New Draft Order
Triggers when a new draft order is created
Trigger
Instant
Try It
New Fulfilled Order
Triggers when an order is fulfilled (with line item support).
Trigger
Instant
Try It
New Paid Order
Triggers when an order is paid (with line item support).
Trigger
Instant
Try It
New Product
Triggers when a product is created.
Trigger
Instant
Try It
Updated Customer
Triggers when a customer's information is updated.
Trigger
Instant
Try It
- Inventory Item
Trigger
Instant
Try It
Updated Product
Triggers when a Product is updated, ordered or when a variant is added, removed, or updated.
Trigger
Instant
Try It
- Customer
  Required
- Tags
  Required
- Overwrite existing tags?
Action
Write
- Name
  Required
- ExternalId
- A note about the company
- Company_contact
- Contact Email
- Contact First Name
- Contact Last Name
- Contact Phone
- Title
  Required
- Contact_locale
- Location
- Billing same as shipping address?
- Company_shippingAddress
- Shipping Address Line 1
- Shipping Address Line 2
- Shipping Address City
- Shipping Address Country Code
- Shipping_firstName
- Shipping_lastName
- Shipping Address Phone
- Shipping Address Recipient
- Shipping Address Zip
- Shipping Address Zone Code
- Location External ID
- Location_locale
- Location_name
- Location_note
- Location_phone
- TaxRegistrationId
Action
Write
- First Name
- Last Name
- Contact Email
- Customer Phone
- Company Name
- Street Address
- Street Address Line 2
- City
- State
- State/Province Code
- Country
- Zip Code
- Contact Phone
- Tags
  Required
- A note about the company
- Accepts Marketing
- Tax Exempt
- Tax Exemptions
- Send E-Mail Invite
Action
Write
- Order ID
  Required
- Fulfillment Order ID
  Required
- Notify Customer
- Address Line 1
- Street Address Line 2
- City
- Country Code
- State/Province Code
- Zip Code
- Tracking Company
- Tracking Number
- Tracking URL
Action
Write
- Adjust or Set quantity?
  Required
- Name
  Required
- The reason for the quantity changes
  Required
- Location
  Required
- Product
  Required
- Product Variant
  Required
- Product Quantity
Action
Write
- Title
  Required
- Product_type
  Required
- Vendor
  Required
- Payment Status
- Product Description
- Tags
  Required
- Collection ID
- Handle
- A note about the company
- First Product Option
- Values for First Product Option
- Second Product Option
- Values for Second Product Option
- Third Product Option
- Values for Third Product Option
- Category
- Alt Text
- Media Content Type
- Original Source
Action
Write
- Customer
  Required
- Tags
  Required
Action
Write
- Customer ID
- First Name
- Last Name
- Contact Email
- Company Name
- Default Address
- Street Address
- Street Address Line 2
- City
- State
- State/Province Code
- Country
- Zip Code
- Tags
  Required
- Contact Phone
- A note about the company
- Tax Exempt
- Tax Exemptions
- Accepts Marketing
- Send Account Invite Email
Action
Write
- Order ID
  Required
- Contact Email
- A note about the company
- Contact Phone
- Buyer Accepts Marketing?
- Remove Customer from Order?
- Tags
  Required
- Additional Details
- Shipping Address - Address
- Shipping Address - Address con't
- Shipping Address - City
- Shipping Address - Company
- Shipping Address - Country
- Shipping Address - First name
- Shipping Address - Last name
- Shipping Address - Latitude
- Shipping Address - Longitude
- Shipping Address - Name
- Shipping Address - Phone
- Shipping Address - State/Province/Region
- Shipping Address - State/Province/Region Code
- Shipping Address - Postal/Zip code
Action
Write
- Product
  Required
- Title
  Required
- Product_type
  Required
- Vendor
  Required
- Payment Status
- Product Description
- Tags
  Required
- Category
- Collections to Join
- Collections to Leave
- Handle
- Redirect Handle?
- Alt Text
- Media Content Type
- Original Source
Action
Write
- Name
  Required
- Contact Email
Action
Search
- Order ID
  Required
- Include Closed Fulfillment Orders
Action
Search
- Owner_resource
  Required
- Owner_id
  Required
Action
Search
- Product Titles
  Required
Action
Search
- Copy
- Title
  Required
Action
Search
- SKU (Stock Keeping Unit)
Action
Search
- Name
  Required
- Contact Email
- First Name
- Last Name
- Customer Phone
- Company Name
- Street Address
- Street Address Line 2
- City
- State
- State/Province Code
- Country
- Zip Code
- Contact Phone
- Tags
  Required
- A note about the company
- Accepts Marketing
- Tax Exempt
- Tax Exemptions
- Send E-Mail Invite
Action
Search or write
- Product ID
  Required
- Title
  Required
- Add New Image - File
- Add New Image - Alt Text
- Choose Existing Image
- Price
- Compare-at Price
- Charge Tax On This Variant?
- Cost Per Item
- SKU (Stock Keeping Unit)
- Barcode (ISBN, UPC, GTIN, etc.)
- Track Quantity?
- Continue Selling When Out of Stock?
- This Is a Physical Product
- Weight
- Weight Unit
- Country/Region of Origin
- Harmonized System (HS) code
- Position
- Requires Components
- Tax Code
Action
Search or write
Checkout Completed
Triggers when a checkout gets completed.
Trigger
Instant
Try It
Customer Updated
Triggers when a customer gets updated.
Trigger
Instant
Try It
Event Deleted
Triggers when an event gets deleted.
Trigger
Instant
Try It
Purchase Intent Approved
Triggers when a purchase intent gets approved.
Trigger
Instant
Try It
Purchase Intent Completed
Triggers when a purchase intent gets completed.
Trigger
Instant
Try It
Purchase Intent Expired
Triggers when a purchase intent expires.
Trigger
Instant
Try It
Purchase Intent Updated
Triggers when a purchase intent gets updated.
Trigger
Instant
Try It
Ticket Transfer Created
Triggers when a ticket transfer gets created.
Trigger
Instant
Try It
Ticket Transfer Rejected
Triggers when a ticket transfer gets rejected.
Trigger
Instant
Try It
Ticket Created
Triggers when a ticket gets created.
Trigger
Instant
Try It
Transaction Canceled
Triggers when a transaction gets canceled.
Trigger
Instant
Try It
- Id
  Required
- Secret
  Required
Action
Write
- Id
  Required
- Customer
  Required
- Payment Status
- Payment Method Id
- Customer Payment Method Id
- Send Mail
- Send Ticket Mail
- Reference
- Payment Strategy Id
- Payment Option Id
Action
Write
- Amount
  Required
- Ticket Type Id
  Required
- As Hard Ticket
- Id
  Required
- Event Id
  Required
- Coupons
- Shop Id
- Seating Reservation Token
- Channel Id
Action
Write
- Id
  Required
- Code
- Customer
- Name
  Required
- Single Usage
- Active
- Max Usage
- Max Usage Per Event
- Max Tickets
- Can Be Combined
- Discount Type
- Discount Value
- Discount Max Value
- Allow All Events
- Allowed Events
- Allow All Tickets
- Allowed Tickets
- Tagging Enabled
- Tags
  Required
- Valid From
- Valid Until
- Limit Max Tickets In Cart
- Max Tickets In Cart
- A note about the company
- Reveal Allowed Tickets
- Unlocks
Action
Write
- Primary Email
  Required
- Company Name
- Name
  Required
- Prename
- Lastname
- Number
- Image
- Notes
- Extra Fields
- Tags
  Required
- Verified
- Meta
- Contact Phone
Action
Write
- Id
  Required
- Company Name
- Name
  Required
- Image
- Transactions
- Tags
  Required
- Extra Fields
- Verified
- Meta
- Primary Email
  Required
- Contact Phone
- Prename
- Lastname
- Notes
- Blocked
Action
Write
- Id
  Required
- ID
- Active
- Amount
- Description
- Ignore For Max Amounts
- Ignored For Starting Price
- Name
- Pos Active
- Price
- Name
  Required
- Description
  Required
- Slogan
- Location Name
- Location Street
- Location City
- Location Postal
- Location Country
- Groups
- Discount Groups
- Pos Discounts
- Rules
- Categories
- Image
- Ticket Footer
- Ticket Background
- Ticket Shop Header
- Start
- End
- Timezone
- Sell Start
- Sell End
- Default Ticket Tax Service Type Id
- Max Amount
- Max Amount Per Order
- Max Amount Per Customer
- Max Transactions Per Customer
- Min Amount Per Order
- Customer Tags
- Show Countdown
- Hide In Listing
- Visible After
- Custom Settings
- Extra Fields
- Ticket Extra Fields
- Accent Color
- Page Style
- Show Other Events
- Under Shops
- Seating
- Event Type
- Child Events
- URL
  Required
- Tags
  Required
- Seo Settings
- Extra Information
- Custom Charges
- Gallery
- Video
- Ticket Design
- Checkin Information
- Tracking
- Hard Ticket Settings
- Custom Text Config
- Upsell Settings
- Document Template Settings
- Day Scheme Id
- Fee Settings
- Subscription Settings
- Access List Mapping
- Data Request Settings
- Sales Channel Group Id
- Use Time Slots
- Meta
Action
Write
- Name
- Amount
- Price
- Ticket Type Id
  Required
- Event Id
  Required
- Customer
  Required
- Shop Id
- Extra Fields
- Seating Reservation Token
- Meta
- Strategy Id
- Sales Channel Id
- Coupons
- Send Mail
Action
Write
- Coupon Series Id
  Required
- Code
- Customer
Action
Write
- Id
  Required
- Secret
  Required
Action
Write
- Id
  Required
- Refund Funds
Action
Write
- Id
  Required
Action
Search
- Id
  Required
Action
Search
- Top
- Skip
- Name
  Required
- Code
- Event Id
  Required
- Coupon Series Id
  Required
- Active
Action
Search
- Name
  Required
- Contact Email
- Company Name
- Tags
  Required
- $gt
- $gte
- $lt
- $lte
- $eq
- $ne
- Top
- Skip
Action
Search
- Id
  Required
Action
Search
- Id
  Required
Action
Search
- Id
  Required
Action
Search
- Id
  Required
Action
Search

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Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

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Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

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About Shopify

Shopify is a simple way to create an online store to list products, collect credit card payments, and ship your goods.

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About vivenu

vivenu is the global ticketing tech leader that offers a flexible platform for event organizers, powering 600+ premier enterprises worldwide.