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Set up your first integration
Quickly connect Razorpay to WhatsApp Notifications with a Zapier template.
Our most popular template
How Zapier works
Zapier makes it easy to integrate Razorpay with WhatsApp Notifications - no code necessary. See how you can get setup in minutes.
Choose a trigger
A trigger is the event that starts your Zap—like a "Invoice Paid" from Razorpay.
Add your action
An action happens after the trigger—such as "Send Message" in WhatsApp Notifications.
You’re connected!
Zapier seamlessly connects Razorpay and WhatsApp Notifications, automating your workflow.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- Invoice Paid
Triggers when an invoice is fully paid.
Try ItTriggerInstant - Payment Captured
Triggers when a new payment is successfully captured.
Try ItTriggerInstant - Payment Link Paid
Triggers when a Payment Link is paid.
Try ItTriggerInstant - Payment PageRequired
Try ItTriggerInstant
- Invoice Partially Paid
Triggers when a partial payment is made against an invoice.
Try ItTriggerInstant - Payment Failed
Triggers when a new payment fails.
Try ItTriggerInstant - Payment Link Partially Paid
Triggers when a partial payment is made on a Standard Payment Link.
Try ItTriggerInstant - TemplateRequired
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Practical ways you can use Razorpay and WhatsApp Notifications
Notify users of successful payments.
When a Razorpay payment is successfully captured, send a WhatsApp notification to the user confirming their payment. This automation keeps customers informed immediately and reduces the need for manual follow-ups.
Business Owner
Alert IT on Razorpay payout status changes.
Ensure IT is aware of key payout updates. When a payout enters a 'pending' state in Razorpay, Zapier sends an alert to the relevant person or team via WhatsApp. This keeps everyone informed in real-time, minimizing potential delays due to payout approval issues.
ITSend WhatsApp message on successful payment.
Notify users automatically when payments are completed. When a payment is captured in Razorpay, Zapier sends a custom WhatsApp message to the user. This ensures the user is informed promptly, enhancing their customer experience and reducing manual communication tasks.
Marketing & Marketing OpsLearn how to automate WhatsApp Notifications on the Zapier blog
Frequently Asked Questions about Razorpay + WhatsApp Notifications integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Razorpay and WhatsApp Notifications
How can I set up Razorpay to send notifications through WhatsApp?
You can integrate Razorpay with WhatsApp by using our platform to create triggers and actions. First, you need to set up a trigger for specific events in Razorpay, such as a payment success or failure. Then, configure an action that sends a message through WhatsApp using your preferred messaging API.
What type of events in Razorpay can trigger a WhatsApp notification?
In Razorpay, you can set up triggers for various events like payment success, payment failure, order creation, refund status changes, or invoice updates. These triggers can then be linked to actions that send notifications via WhatsApp.
Do I need any technical skills to integrate Razorpay with WhatsApp?
No extensive technical skills are required as the integration is simplified on our platform. You'll follow guided steps to connect your Razorpay events with corresponding WhatsApp notification actions.
Can I customize the message content sent via WhatsApp?
Yes, when setting up the action for sending a WhatsApp message, you have the flexibility to customize the content. You can include dynamic fields from Razorpay events such as transaction amounts and customer names within your messages.
Is it possible to send batch notifications for multiple transactions at once?
Currently, each trigger in Razorpay corresponds to an individual action for sending a message. If you need batch notifications for multiple transactions simultaneously, you'll have to configure separate triggers and actions or look into customization options that may allow bulk processing.
How do I test if my integration between Razorpay and WhatsApp is working correctly?
We recommend setting up test transactions in Razorpay and observing whether the corresponding notifications are sent through WhatsApp. You can monitor both platforms for confirmation of successful execution of triggers and actions.
What should I do if my WhatsApp notifications are not being sent after setting the integration?
If your notifications are not being sent, first check that you have correctly set up triggers and actions on our platform. Ensure that your messaging API credentials are valid and review any error messages in logs provided by both Razorpay and our system.
