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ActiveCampaign
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ActiveCampaign
1. Choose trigger event
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Twilio
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Twilio
2. Choose action
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1. Select the event
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ActiveCampaign
Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New or Updated Custom Object Record" from ActiveCampaign.

Add your action

An action happens after the trigger—such as "Call Phone" in Twilio.

You’re connected!

Zapier seamlessly connects ActiveCampaign and Twilio, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

    • Custom Object
      Required
    • Trigger Events
      Required
    Trigger
    Instant
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    • Task Type (Optional)
    Trigger
    Instant
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  • ActiveCampaign triggers, actions, and search
    New Automation Webhook

    Triggers when an automation sends out webhook data. To add a webhook in ActiveCampaign, navigate to your Automations section, add or edit an automation, and create a new "Webhook" action.

    Trigger
    Instant
    Try It
    • List
      Required
    Trigger
    Instant
    Try It
    • Custom Object
      Required
    Trigger
    Instant
    Try It
  • ActiveCampaign triggers, actions, and search
    New or Updated Account

    Triggers when a new account is added or an existing account's details are updated.

    Trigger
    Instant
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    • List
      Required
    Trigger
    Instant
    Try It
    • List
      Required
    Trigger
    Instant
    Try It

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Customers have created over 25 million Zaps on the platform

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The average user takes less than 6 minutes to set up a Zap

Connect ActiveCampaign and Twilio to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.
An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.
An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.
An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.
An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.
An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Learn how to automate ActiveCampaign on the Zapier blog

Learn how to automate Twilio on the Zapier blog

Make work flow with AI

Level up your ActiveCampaign to Twilio integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
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Frequently Asked Questions about ActiveCampaign + Twilio integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with ActiveCampaign and Twilio

How can I integrate ActiveCampaign with Twilio?

We facilitate the integration by using triggers and actions defined in our platform. You can set up a trigger in ActiveCampaign, such as when a new contact is added, which then prompts an action in Twilio, like sending an SMS.

What types of triggers from ActiveCampaign can be used for Twilio actions?

Common triggers include adding a new contact, updating an existing contact, or tagging a contact. These events can automatically initiate actions within Twilio.

Can I send automated SMS messages using this integration?

Yes, you can configure the integration to send automated SMS messages via Twilio whenever specific events occur in ActiveCampaign.

Do I need coding skills to set up the integration between ActiveCampaign and Twilio?

No coding skills are required. Our platform offers a user-friendly interface where you can connect triggers and actions without writing code.

Are there any limitations on the number of contacts that can trigger Twilio actions?

There are no set limitations by our platform for triggering actions on Twilio; however, ensure your subscription plans for both ActiveCampaign and Twilio support the volume you anticipate.

How do I troubleshoot issues if my integration stops working?

First, check if your trigger setup in ActiveCampaign is correct and ensure your credentials are valid. We provide support through comprehensive guides and a dedicated support team to assist with troubleshooting.

What type of information can be sent from ActiveCampaign to Twilio with this integration?

You can send information such as contact details (name, phone number), personalized messages based on tags or interactions, helping tailor communication through SMS on Twilio.

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About ActiveCampaign
ActiveCampaign is a customer experience automation (CXA) platform that helps businesses meaningfully engage customers. Access pre-built automations that combine transactional email and email marketing, marketing automation, ecommerce marketing, and CRM for powerful segmentation and personalization across social, email, messaging, chat, and text.
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About Twilio
An easy tool for developers to send and receive SMS and voice calls.
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