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Set up your first integration
Quickly connect tawk.to to Odoo CRM with a Zapier template.
Our most popular template
How Zapier works
Zapier makes it easy to integrate tawk.to with Odoo CRM - no code necessary. See how you can get setup in minutes.
Choose a trigger
A trigger is the event that starts your Zap—like a "Chat Ended" from tawk.to.
Add your action
An action happens after the trigger—such as "Create Lead" in Odoo CRM.
You’re connected!
Zapier seamlessly connects tawk.to and Odoo CRM, automating your workflow.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- PropertyRequired
Try ItTriggerInstant- PropertyRequired
Try ItTriggerInstant- New Lead
Triggers on a new lead.
Try ItTriggerPolling
- PropertyRequired
Try ItTriggerInstant- PropertyRequired
Try ItTriggerInstant- Create Lead
Creates a lead.
ActionWrite
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Connect tawk.to and Odoo CRM to integrate crucial parts of your business
With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.
Automate your lead management and improve conversions
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Learn how to automate Odoo CRM on the Zapier blog
Frequently Asked Questions about tawk.to + Odoo CRM integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with tawk.to and Odoo CRM
What is the basic process of integrating tawk.to with Odoo CRM?
To integrate tawk.to with Odoo CRM, we set up a connection using triggers and actions. A typical trigger could be a new chat in tawk.to, which then prompts the creation of a new lead in Odoo CRM.
Can the integration create a new contact in Odoo CRM when a chat starts in tawk.to?
Yes, when a new chat begins in tawk.to, our integration allows you to automatically create a corresponding contact in Odoo CRM by setting up specific triggers and actions.
Is it possible to update an existing lead in Odoo CRM from tawk.to chats?
We provide actions that can update an existing lead in Odoo CRM whenever there is an interaction on tawk.to, such as tagging or closing a chat.
How can I track user interactions from tawk.to within Odoo CRM?
Our integration(s) allow you to log each interaction as an event or activity within the relevant lead or contact record by using specific triggers from activities on tawk.to chats.
What do I need before setting up the integration between tawk.to and Odoo CRM?
Before setting up the integration, ensure both your Tawk.to and Odoo CRM accounts are active and you have admin access to configure triggers for initiating actions across platforms.
Are there any customization options available for this integration?
You can customize which triggers initiate specific actions, allowing more tailored workflows like only creating contacts for chats tagged with certain labels.
How quickly does data synchronize between tawk.to and Odoo CRM?
Data synchronization typically occurs in real-time based on triggers set up. This means as soon as the defined event happens on Tawk.to, corresponding actions are performed instantly in Odoo CRM.
