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Connect Nextiva and WhatsApp Notifications to unlock the power of automation

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Zapier makes it easy to integrate Nextiva with WhatsApp Notifications - no code necessary. See how you can get setup in minutes.

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Nextiva
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Nextiva
1. Choose trigger event
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WhatsApp Notifications
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WhatsApp Notifications
2. Choose action
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1. Select the event
Setup
Test
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Nextiva
Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Missed Call" from Nextiva.

Add your action

An action happens after the trigger—such as "Send Message" in WhatsApp Notifications.

You’re connected!

Zapier seamlessly connects Nextiva and WhatsApp Notifications, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

  • Nextiva triggers, actions, and search
    New Missed Call

    Triggers when a new call is missed.

    Trigger
    Polling
    Try It
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      Required
    • Phone Number
      Required
    Action
    Write
    • Name
      Required
    • Phone Number
      Required
    Action
    Search or write

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Connect Nextiva and WhatsApp Notifications to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.
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Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.
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Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.
An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.
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Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.
An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Learn how to automate WhatsApp Notifications on the Zapier blog

Make work flow with AI

Level up your Nextiva to WhatsApp Notifications integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
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Frequently Asked Questions about Nextiva + WhatsApp Notifications integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Nextiva and WhatsApp Notifications

How do I set up an integration between Nextiva and WhatsApp Notifications?

To set up the integration, you'll first need to use Zapier to create a connection between Nextiva and WhatsApp. We suggest selecting an appropriate trigger event in Nextiva, such as receiving a new voicemail or message, and an action in WhatsApp, such as sending a notification message.

What are some common triggers available in Nextiva for integration?

Common triggers include receiving new voicemails, messages, or missed calls. You can also choose triggers for user activities like contact updates or conference calls initiated.

What actions can be performed on WhatsApp after a trigger from Nextiva?

Once a trigger from Nextiva is activated, you can automate sending notification messages via WhatsApp. These notifications could include text alerts about new voicemails, reminders for upcoming appointments scheduled in Nextiva, or updates on call statuses.

Can I customize the message content sent through WhatsApp?

Yes, you can customize the content of your WhatsApp messages. You can use data from the triggered event in Nextiva to personalize messages with details such as caller ID, voicemail summaries, or appointment specifics.

Is it possible to schedule when WhatsApp Notifications are sent?

Yes, you can set up scheduled notification times using Zapier's built-in scheduling features. This is helpful if you want notifications to be sent during specific hours or days rather than immediately after the trigger event.

Do I need any special permissions to integrate these services?

You will need adequate admin permissions in both Nextiva and your chosen messaging platform for setup. Ensure API access is enabled on both accounts so Zapier can create the proper connections.

How secure is the data processed through this integration?

Our integrations via Zapier follow stringent security protocols to ensure your data is protected during transfer. We utilize encryption throughout the process so that communications remain confidential and secure against unauthorized access.

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About Nextiva
Nextiva empowers businesses to manage their communications, productivity, and customer relationships on a truly unified platform.
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About WhatsApp Notifications
Receive notifications on WhatsApp.
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