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Set up your first integration
Quickly connect Microsoft To Do to ServiceNow with a Zapier template.
Our most popular template
How Zapier works
Zapier makes it easy to integrate Microsoft To Do with ServiceNow - no code necessary. See how you can get setup in minutes.
Choose a trigger
A trigger is the event that starts your Zap—like a "Completed Task" from Microsoft To Do.
Add your action
An action happens after the trigger—such as "Attach a File to a Record" in ServiceNow.
You’re connected!
Zapier seamlessly connects Microsoft To Do and ServiceNow, automating your workflow.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- TitleRequired
ActionWrite- List
- TaskRequired
ActionWrite
- New List
Triggers when a new list is created.
Try ItTriggerPolling - TitleRequired
- List
- Note
- Due Date
- Reminder Date
- Turn reminder on?
- Importance
ActionWrite- Api_docs_info
- Stop on errorRequired
- HTTP MethodRequired
- URLRequired
- Query string parameters
- Additional request headers
- Body
ActionWrite
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Connect Microsoft To Do and ServiceNow to integrate crucial parts of your business
With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.
Automate your lead management and improve conversions
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Resolve incidents faster with automation
Learn how to automate Microsoft To Do on the Zapier blog
Frequently Asked Questions about Microsoft To Do + ServiceNow integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Microsoft To Do and ServiceNow
How can I trigger a task creation in Microsoft To Do from ServiceNow?
You can set up a trigger in ServiceNow for new incidents or task records. When an incident is created or updated in ServiceNow, we automatically create a corresponding task in Microsoft To Do using our integration.
Can I update tasks in Microsoft To Do based on changes in ServiceNow incidents?
Yes, we facilitate updating tasks in Microsoft To Do when incident details are changed in ServiceNow. You can set triggers for specific field updates in ServiceNow to reflect those changes automatically in your to-do tasks.
Is it possible to sync completion status between Microsoft To Do and ServiceNow?
Absolutely! Once a task is marked complete in Microsoft To Do, we can also close the corresponding incident or task record in ServiceNow through our integration. Similarly, completing the work item on ServiceNow can mark the related task as completed on Microsoft To Do.
What should I do if my tasks are not syncing between Microsoft To Do and ServiceNow?
Ensure that the triggers and actions you’ve set between the two applications are properly configured. Check your connectivity settings and verify whether each specific trigger condition is being met for synchronization.
How do I customize task creation triggers from specific fields or forms within ServiceNow?
You have the flexibility to define which fields or forms initiate a task creation event. By setting your filters precisely within our interface, you can determine which updates or new submissions lead to actions such as creating de novo tasks.
Can attachments from ServiceNow incidents be transferred to Microsoft To Do tasks?
Currently, direct transfer of attachments isn't supported. However, essential details from incidents can be included as notes within your tasks through our integration capabilities.
Is there support for cascading updates across multiple service items linked with Microsoft To Do?
Our integration allows cascading updates whereby a change in an overarching project item on ServiceNow could prompt updates across individual related tasks on Microsoft To Do based on predefined rules.
