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Choose an Action

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1. Choose trigger event

2. Choose action

1. Select the event

Setup

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App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "Contact Sent From Bot" from Tidio.

Add your action

An action happens after the trigger—such as "Add/Update Contact" in Kudosity.

You’re connected!

Zapier seamlessly connects Tidio and Kudosity, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

- Send to Zapier Node
  Required
Trigger
Instant
Try It
Link Hit
Triggers when a recipient clicks on Burst SMS Short URL.
Trigger
Instant
Try It
SMS Received to Inbox
Triggers when there's a new messages found in your SMS Inbox. Will also automatically detect an email address in the message and return this in the response.
Trigger
Polling
Try It
SMS Sent
Triggers when an SMS is sent. (WARNING: Do not use this trigger with the Send SMS Action for Burst SMS as this will cause a loop).
Trigger
Polling
Try It
- Message ID
  Required
Action
Write

- Mobile Phone
  Required
- Format Number
Action
Write
- Message ID
  Required
- Mobile Phone
  Required
Action
Write

- Message
  Required
- Tracked Link
- List
  Required
- Sender ID
- Send At
- Forward Replies to URL
Action
Write
- List
  Required
- Mobile Phone
  Required
- Format Number
Action
Search

Delivery Report Received
Triggers when a delivery report is received for a message. Report values are "delivered", "pending", "hard-bounce", "soft-bounce".
Trigger
Instant
Try It
- List
  Required
Trigger
Instant
Try It
- Virtual Mobile Number
Trigger
Instant
Try It
- Mobile Phone
  Required
- List
  Required
- Format Number
- First Name
- Last Name
Action
Write
- List
  Required
- Mobile Phone
  Required
Action
Write
- Message ID
  Required
- Mobile Phone
  Required
Action
Write
- Message
  Required
- Tracked Link
- Recipient Mobile Number
  Required
- Format Number
- Sender ID
- Send At
- Forward Replies to URL
Action
Write
- Start Date
  Required
- End Date
  Required
- List
  Required
- Virtual Mobile Number
- Message Type
- Page
- Max
- Response Style
Action
Search

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93%

Customers who say using Zapier has made them better at their job

25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Connect Tidio and Kudosity to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

Learn how to automate Kudosity on the Zapier blog

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Learn about AI automation

About Tidio

Tidio uniquely merges live chat, Bots, and Marketing Automation in one place to let you easily communicate with your customers.

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Related categories

Customer Support

About Kudosity

Kudosity is a secure SMS platform for business, empowering marketers and developers to send reliable text messages, and build stronger customer relationships.