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Choose a Trigger

Choose an Action

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1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "Queue: Agent Answered Call" from Iptelecom.

Add your action

An action happens after the trigger—such as "Add/Update Contact" in LeadConnector.

You’re connected!

Zapier seamlessly connects Iptelecom and LeadConnector, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

Queue: Agent Answered Call
Triggers when the call in the queue is anwered.
Trigger
Instant
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Queue: Agent Log In
Triggers when a new agent log in queue.
Trigger
Instant
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Queue: Agent Marked Away
Triggers when agent changes his status on “away”.
Trigger
Instant
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Queue: Missed Call
Triggers when the call in the queue is missed.
Trigger
Instant
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Call Parked
Triggers when you put your call in the parking slot.
Trigger
Instant
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New Call Recording
Triggers when you get a recording of your conversation.
Trigger
Instant
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Incoming Call Hung Up
Triggers when you finished the incoming call.
Trigger
Instant
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Outbound Call Answered
Triggers when they answered your outbound call.
Trigger
Instant
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Outbound Call Hung Up
Triggers when you finished the outbound call.
Trigger
Instant
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Queue: Call Left
Triggers when a call left the queue.
Trigger
Instant
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- Click to Dial Number
  Required
Action
Write
- First Name
- Last Name
- Full Name
- Phone Number
- Email
- Address
- City
- State
- Postal Code
- Tags (comma delimited string for multiple tags)
- Source
- Mark as Lead
  Required
- Notes
- Business Name
- Country
- Date of Birth
Action
Write
- Campaign ID
  Required
- First Name
- Last Name
- Full Name
- Phone Number
- Email
- Address
- City
- State
- Postal Code
- Tags (comma delimited string for multiple tags)
- Source
- Lead Source
- Notes
- Event Time (Must be in ISO 8601 format ie. 2019-02-08T13:35:00-08:00)
Action
Write
- Assign to User
- Task Title
  Required
- Task Description
  Required
- Due Date (Must be in ISO 8601 format ie. 2019-02-08T13:35:00-08:00)
- First Name
- Last Name
- Phone Number
- Email
Action
Write

Queue: Agent Hung Up Call
Triggers when agent finished the call.
Trigger
Instant
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Queue: Agent Log Out
Triggers when a agent log out queue.
Trigger
Instant
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Queue: Agent Marked Ready
Triggers when agent changes his status on “ready”.
Trigger
Instant
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Queue: Agent Is Offered Call
Triggers when an agent can receive a call from the queue.
Trigger
Instant
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Call Picked Up
Triggers when you get a call from a parking slot.
Trigger
Instant
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Incoming Call Answered
Triggers when you answered the incoming call.
Trigger
Instant
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Missed Call
Triggers when you missed the call.
Trigger
Instant
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Outbound Call Started
Triggers when you start making an outbound call.
Trigger
Instant
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Queue: Call Entered
Triggers when the call in the queue is entered.
Trigger
Instant
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New Voicemail Received
Triggers when you receive a voice message.
Trigger
Instant
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- In Pipeline
  Required
- Moved to Stage
Trigger
Instant
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- First Name
- Last Name
- Full Name
- Phone Number
- Email
- Address
- City
- State
- Country
- Postal Code
- Tags (comma delimited string for multiple tags)
- Source
- Mark as Lead
  Required
- Notes
- In Pipeline
  Required
- Select Stage
  Required
- Assign to User
Action
Write
- Phone Number
- Email
- First Name
- Last Name
- Full Name
Action
Write

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Customers who say using Zapier has made them better at their job

25m

Customers have created over 25 million Zaps on the platform

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The average user takes less than 6 minutes to set up a Zap

Connect Iptelecom and LeadConnector to integrate crucial parts of your business

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The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

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Learn how to automate LeadConnector on the Zapier blog

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About Iptelecom

Iptelecom is a VOIP service provider. Allows you to receive detailed information about calls made, call center events, receive recording of your calls and other features.

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Related categories

Call Tracking

About LeadConnector

LeadConnector is a platform for marketing agencies to manage marketing automation to customer communications and beyond.

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Related categories

Marketing Automation

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