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1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Chat Finished" from JivoChat.

Add your action

An action happens after the trigger—such as "Create/Update Customer" in beeviral.

You’re connected!

Zapier seamlessly connects JivoChat and beeviral, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

New Chat Finished
Triggers when a new chat is closed in JivoChat's agent application.
Trigger
Instant
Try It
- Campaing
  Required
- email
  Required
- name
  Required
- company
- phone
- IP
- request for indication? (Y or N)
  Required
Action
Write
- Campaing
  Required
- email
  Required
- Referee email
  Required
- name
  Required
- channel
  Required
- status
  Required
- value
- message
- phone
Action
Write
- Id Recommendation
  Required
- status
  Required
- value
Action
Write

New Recommendation
Triggers when a new indication is registered in the INDEXIA. Use this event to record the information in your CRM or Email Marketing Automation Software.
Trigger
Instant
Try It
- Campaing
  Required
- email
  Required
- name
  Required
- company
- phone
- IP
- request for indication? (Y or N)
  Required
Action
Write
- Referee email
  Required
- status
  Required
- value
Action
Write

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Customers who say using Zapier has made them better at their job

25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Connect JivoChat and beeviral to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

Make work flow with AI

Level up your JivoChat to beeviral integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

About JivoChat

JivoChat offers live chats on your website, chats with clients on Facebook, Emails, and calls in any country.

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Related categories

CRM (Customer Relationship Management)

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Zapier Interfaces

App Builder, CRM (Customer Relationship Management), Forms & Surveys, Zapier

About beeviral

beeviral is a referral marketing automation platform.