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Connect Shopify and Google Chat to unlock the power of automation

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Zapier makes it easy to integrate Shopify with Google Chat - no code necessary. See how you can get setup in minutes.

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Shopify
Shopify logo
Shopify
1. Choose trigger event
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Google Chat
Google Chat logo
Google Chat
2. Choose action
Shopify logo
1. Select the event
Setup
Test
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Shopify
Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Blog" from Shopify.

Add your action

An action happens after the trigger—such as "Create Message" in Google Chat.

You’re connected!

Zapier seamlessly connects Shopify and Google Chat, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

  • Shopify triggers, actions, and search
    New Blog

    Triggers when a new blog is added to your Shopify store.

    Trigger
    Polling
    Try It
    • Risk Level
    Trigger
    Polling
    Try It
  • Shopify triggers, actions, and search
    New Cancelled Order

    Triggers whenever an order is cancelled (with line item support).

    Trigger
    Instant
    Try It
  • Shopify triggers, actions, and search
    New Customer

    Triggers when a new customer is added to your Shopify account.

    Trigger
    Instant
    Try It
    • Blog
      Required
    • Blog Entry Status
    Trigger
    Polling
    Try It
    • Abandoned Cart Age (Hours)
      Required
    Trigger
    Polling
    Try It
  • Shopify triggers, actions, and search
    New Draft Order

    Triggers when a new draft order is created

    Trigger
    Instant
    Try It

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Customers have created over 25 million Zaps on the platform

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Connect Shopify and Google Chat to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.
An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.
An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.
An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.
An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.
An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Learn how to automate Shopify on the Zapier blog

Learn how to automate Google Chat on the Zapier blog

Make work flow with AI

Level up your Shopify to Google Chat integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
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Frequently Asked Questions about Shopify + Google Chat integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Shopify and Google Chat

How can I integrate Shopify with Google Chat?

You can connect Shopify with Google Chat using our platform by setting up a Zap that acts as a bridge. First, choose Shopify as the trigger app and select an event, such as 'New Order' or 'New Customer'. Then, choose Google Chat as the action app and define an event like 'Send Message'. Customize the Zap according to your workflow needs, turn it on, and watch the integration in action.

What triggers can be used from Shopify for Google Chat notifications?

In our integration platform, you have multiple triggers available for Shopify. Common triggers include 'New Order', 'Updated Inventory', and 'Abandoned Cart'. Once a trigger event occurs, it will initiate an action in Google Chat based on your setup.

What are some actions I can set up in Google Chat using Shopify data?

After receiving data from Shopify through a trigger event, you can set up actions such as sending a message to a specific chat room or direct message in Google Chat. This can include order details, customer information, or inventory updates depending on your configuration.

Is coding required to integrate Shopify with Google Chat?

No coding is required when using our platform to integrate Shopify with Google Chat. The process involves configuring trigger-action pairs through an intuitive user interface designed for ease of use.

How do I test the integration between Shopify and Google Chat?

Once you've set up your Zap between Shopify and Google Chat, testing it is straightforward. You can use sample data from your Shopify account to see how the information flows into Google Chat. This ensures everything is working properly before you rely on it operationally.

Can I receive notifications for abandoned carts from Shopify in Google Chat?

Yes, you can set up a trigger in our platform for 'Abandoned Cart' events from Shopify. Once triggered, it will send relevant cart details as a message to your designated space in Google Chat allowing quick follow-ups or team awareness.

How do I troubleshoot if my integration between Shopify and Google Chat fails?

If you encounter issues with the integration not functioning properly, we recommend checking connection permissions first to ensure both apps are authorized with correct credentials. Next, review your Zap's setup including triggers and actions for accuracy. Our support documentation also provides detailed guidance tailored for troubleshooting common problems.

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About Shopify
Shopify is a simple way to create an online store to list products, collect credit card payments, and ship your goods.
Related categories
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About Google Chat
Google Chat is a communication software developed by Google built for teams that provides direct messages and team chat rooms, along with a group messaging function that allows Google Drive content sharing.
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