Connect Google Forms and Zoho CRM to unlock the power of automation
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Set up your first integration
Quickly connect Google Forms to Zoho CRM with a Zapier template.
Our most popular template
How Zapier works
Zapier makes it easy to integrate Google Forms with Zoho CRM - no code necessary. See how you can get setup in minutes.
Choose a trigger
A trigger is the event that starts your Zap—like a "New Form Response" from Google Forms.
Add your action
An action happens after the trigger—such as "Add Attachment" in Zoho CRM.
You’re connected!
Zapier seamlessly connects Google Forms and Zoho CRM, automating your workflow.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- FormRequired
Try ItTriggerInstant- Stop on errorRequired
- HTTP MethodRequired
- URLRequired
- Query string parameters
- Additional request headers
- Body
ActionWrite- New Lead
Triggers when a new lead is created. If you are on a paid plan for the Zoho CRM then it is advisable to use New Module Entry (Instant) trigger.
Try ItTriggerPolling - New or Updated Contact
Triggers when a new contact is added or modified in Zoho. If you are on a paid plan for the Zoho CRM then it is advisable to use New/Updated Module Entry (Instant) trigger.
Try ItTriggerPolling
- FormRequired
Try ItTriggerInstant- New Contact
Triggers when a new contact is created. If you are on a paid plan for the Zoho CRM then it is advisable to use New Module Entry (Instant) trigger.
Try ItTriggerPolling - ModuleRequired
Try ItTriggerInstant- New or Updated Lead
Triggers when a new lead is added or modified in Zoho. If you are on a paid plan for the Zoho CRM then it is advisable to use New/Updated Module Entry (Instant) trigger.
Try ItTriggerPolling
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Practical ways you can use Google Forms and Zoho CRM
Collect form responses in Zoho CRM.
When a new response is submitted through Google Forms, Zapier automatically creates a new entry in Zoho CRM. This ensures customer data or feedback gathered from the form is immediately synced with the CRM to streamline tracking and organization, helping improve customer management metrics.
Business Owner
Sync issue reports from forms to CRM.
When an issue is submitted via Google Forms, Zapier creates a new entry in Zoho CRM’s issue module. This ensures engineering teams can easily track, prioritize, and resolve issues while maintaining a centralized system of record, boosting ticket resolution time efficiency.
EngineeringGenerate leads in CRM from form responses.
When a prospect submits a response on Google Forms, Zapier automatically creates a new lead in Zoho CRM. This eliminates manual data entry and ensures every potential lead is captured promptly, reducing lead response times by up to 30%.
Marketing & Marketing OpsLearn how to automate Google Forms on the Zapier blog
Learn how to automate Zoho CRM on the Zapier blog
Frequently Asked Questions about Google Forms + Zoho CRM integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Google Forms and Zoho CRM
How do I integrate Google Forms with Zoho CRM?
To integrate Google Forms with Zoho CRM, use our integration tool to set up triggers and actions. First, select Google Forms as your trigger app and choose 'New Response in Spreadsheet' as the trigger event. Then, connect your Zoho CRM account and set 'Create or Update Module Entry' as the action event.
Can I automatically create a lead in Zoho CRM from a Google Form submission?
Yes, by setting a trigger on new form submissions in Google Forms, you can automate the creation of leads in Zoho CRM using our integration tool.
What Google Forms responses can trigger actions in Zoho CRM?
Any new response collected in your linked Google Sheets can serve as a trigger for actions such as creating leads or updating records in Zoho CRM.
Do I need any technical skills to connect Google Forms to Zoho CRM?
No technical skills are required. Our integration tool provides a user-friendly interface where you can set up triggers and actions without coding.
Are there limitations on the type of data I can transfer between Google Forms and Zoho CRM?
You can map any fields from your forms to corresponding fields in Zoho CRM. However, ensure that data types match to avoid errors during the integration process.
How often are new entries from Google Forms synced with my Zoho CRM account?
New entries are synced almost immediately once a form response is received. Our system checks for new responses at regular intervals to ensure timely updates.
Does the integration support two-way syncing between Google Forms and Zoho CRM?
Currently, the integration primarily supports one-way syncing from Google Forms to Zoho CRM. Updates made directly within a form response do not reflect back on the original form after processing.
