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Set up your first integration
Quickly connect Google Forms to HelpDesk with a Zapier template.
Our most popular template
How Zapier works
Zapier makes it easy to integrate Google Forms with HelpDesk - no code necessary. See how you can get setup in minutes.
Choose a trigger
A trigger is the event that starts your Zap—like a "New Form Response" from Google Forms.
Add your action
An action happens after the trigger—such as "Create Ticket" in HelpDesk.
You’re connected!
Zapier seamlessly connects Google Forms and HelpDesk, automating your workflow.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- FormRequired
Try ItTriggerInstant- Stop on errorRequired
- HTTP MethodRequired
- URLRequired
- Query string parameters
- Additional request headers
- Body
ActionWrite- Ticket Assignment Changed
Triggers when ticket changes assignment.
Try ItTriggerInstant - New Message in a Ticket
Triggers when there's a new message in a ticket.
Try ItTriggerInstant
- FormRequired
Try ItTriggerInstant- New Ticket
Triggers when a new support ticket is created.
Try ItTriggerInstant - Ticket Followers Changed
Triggers when followers change in a ticket.
Try ItTriggerInstant - Ticket Priority Changed
Triggers when ticket changes priority.
Try ItTriggerInstant
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Practical ways you can use Google Forms and HelpDesk
Log customer support in a Google Form.
When there are updates in HelpDesk tickets, such as a new message or status change, Zapier can automatically log these details to a Google Form for tracking. This provides business owners with a centralized overview of customer interactions, enabling data-driven decisions.
Business Owner
Use form responses to create support tickets.
When a new response is submitted via Google Forms, Zapier can automatically create a support ticket in HelpDesk. This helps IT teams quickly address reported technical issues, reducing resolution times and ensuring no issue gets overlooked.
IT
