Connect Gong and Microsoft Teams to unlock the power of automation
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How Zapier works
Zapier makes it easy to integrate Gong with Microsoft Teams - no code necessary. See how you can get setup in minutes.
Choose a trigger
A trigger is the event that starts your Zap—like a "New Call" from Gong.
Add your action
An action happens after the trigger—such as "Create Channel" in Microsoft Teams.
You’re connected!
Zapier seamlessly connects Gong and Microsoft Teams, automating your workflow.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- Accessible Workspaces
- Available Saved Searches
Try ItTriggerInstant- 1. THE OBJECT THAT WAS SHARED - What's the name of the object?Required
- 1. THE OBJECT THAT WAS SHARED - What's the ID of the object?Required
- 1. THE OBJECT THAT WAS SHARED - What's the direct URL to view the object?Required
- 1. THE OBJECT THAT WAS SHARED - How many dynamic properties do you have to display for the object?Required
- 2. THE SHARING EVENT - What's the name of the event? (example: "Document Sent" or "Presentation Shared")
- 2. THE SHARING EVENT - What's The ID Of The event?
- 2. THE VIEWING EVENT - What's The URL To View More Info Regarding The Event?
- 2. THE SHARING EVENT - How Many Dynamic Properties Do You Have To Display For The sharing event?Required
- EmailRequired
- Name
- GONG WORKSPACE - If your Gong account has multiple Workspaces, enter here the relevant Workspace to send these events to.
ActionWrite- TeamRequired
Try ItTriggerPolling- ChatRequired
- Exclude messages by you?
Try ItTriggerPolling
- ActionWrite
- 1. THE OBJECT THAT WAS SHARED - What's the name of the object?Required
- 1. THE OBJECT THAT WAS SHARED - What's the ID of the object?Required
- 1. THE OBJECT THAT WAS SHARED - What's the direct URL to view the object?Required
- 1. THE OBJECT THAT WAS SHARED - How many dynamic properties do you have to display for the object?Required
- 2. THE SHARING EVENT - What's the name of the event? (example: "Document Sent" or "Presentation Shared")
- 2. THE SHARING EVENT - What's The ID Of The event?
- 2. THE VIEWING EVENT - What's The URL To View More Info Regarding The Event?
- 2. THE SHARING EVENT - How Many Dynamic Properties Do You Have To Display For The sharing event?Required
- EmailRequired
- Name
- GONG WORKSPACE - If your Gong account has multiple Workspaces, enter here the relevant Workspace to send these events to.
ActionWrite- TeamRequired
- ChannelRequired
- Member
- Highlight Word
Try ItTriggerPolling- New Chat
Triggers when a new chat is created.
Try ItTriggerPolling
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Connect Gong and Microsoft Teams to integrate crucial parts of your business
With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.
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Learn how to automate Microsoft Teams on the Zapier blog
Frequently Asked Questions about Gong + Microsoft Teams integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Gong and Microsoft Teams
How can I integrate Gong with Microsoft Teams?
You can integrate Gong with Microsoft Teams by using our supported triggers and actions available in our integration platform. First, ensure your accounts for both Gong and Microsoft Teams are connected within our settings. Then, set up automated workflows, commonly referred to as 'Zaps,' specifying your desired triggers and corresponding actions between the two platforms.
What triggers are available for Gong in this integration?
In the Gong and Microsoft Teams integration, you can use triggers such as 'New Call', 'Call Completed', or 'Tag Added' from your Gong account. These triggers allow us to automatically initiate predefined actions in Microsoft Teams or other interconnected applications.
What actions can Microsoft Teams perform once triggered by Gong?
Once a trigger event occurs in Gong, we can automate actions such as sending a message to a specified Team channel or creating tasks in response to call completions. The automation helps streamline communication based on the data from Gong calls.
Do I need any special permissions to set up the integration between Gong and Microsoft Teams?
Yes, you will need admin-level permissions on both your Gong account and your Microsoft Teams account to set up the integration fully. Ensure you have appropriate rights to authorize connections since it involves granting access permissions during setup.
Can I customize notifications sent to Microsoft Teams from Gong?
Yes, we provide options for customizing notifications sent from Gong to Microsoft Teams. You can tailor the message content according to specific fields from calls or select specific team channels where these messages should be posted.
Is there a way to track unsuccessful integrations between these platforms?
We offer a detailed logs view that allows users to track successful and unsuccessful integration attempts. Any issues during automation processes will appear here so that we can troubleshoot effectively.
How secure is the data transfer between Gong and Microsoft Teams through this integration?
The data transfer between Gong and Microsoft Teams is secured using encryption protocols both in transit and at rest. We also adhere strictly to compliance standards ensuring data privacy and protection throughout the integration process.
