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1. Choose trigger event

2. Choose action

1. Select the event

Setup

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App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Request" from FacilityBot.

Add your action

An action happens after the trigger—such as "Upload Recording" in tl;dv.

You’re connected!

Zapier seamlessly connects FacilityBot and tl;dv, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

New Request
Triggers when a new request is created
Trigger
Instant
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New Facility Booking
Triggers when a new facility booking is created
Trigger
Instant
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New Fault Report
Triggers when a new fault report is created.
Trigger
Instant
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- Fault Type
  Required
- Fault Description
  Required
- Fault Location
  Required
- Select Location Tags
- Upload fault image
- Link to Asset
Action
Write
Recording Added
Triggers when a new recording is created.
Trigger
Instant
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- Recording name
  Required
- Recording file or recording download URL
  Required
Action
Write

New Desk Booking
Triggers when a new desk booking is created
Trigger
Instant
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New Pending Checklist
Triggers when a new pending checklist is created
Trigger
Instant
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New Talk to Agent Request
Triggers when a new talk to agent request is created
Trigger
Instant
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- Note tags
Trigger
Instant
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Transcript Added
Triggers when a new transcript is created.
Trigger
Instant
Try It

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25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Connect FacilityBot and tl;dv to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

Learn how to automate tl;dv on the Zapier blog

Make work flow with AI

Level up your FacilityBot to tl;dv integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

About FacilityBot

Allow staff to book desks, report faults, make service requests, book rooms, invite visitors and get automated FAQ responses (chatbot) through a single channel.

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Related categories

Customer Support

About tl;dv

tl;dv is an AI meeting note taker that let's you record, transcribe, and summarize your Google Meet and Zoom meetings

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