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1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Review Trigger" from Custplace.

Add your action

An action happens after the trigger—such as "Render Video From Template" in Elai.

You’re connected!

Zapier seamlessly connects Custplace and Elai, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

New Review Trigger
Triggers when a review is created in our database. Use this trigger to capture and respond to new reviews as they are submitted, enabling you to perform actions such as sending notifications or performing sentiment analysis.
Trigger
Polling
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New Video
Triggers when a new video is created in the account.
Trigger
Polling
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- Video ID
  Required
- Template Data
  Required
Action
Write

- First name
  Required
- Last name
- Email
  Required
- Order reference
  Required
- Order date
  Required
- SKU or GTIN
- Product name
- Product url
- Product image
Action
Write
Video Ready
Triggers when any video change it's status to "ready", "moderation" or "error".
Trigger
Instant
Try It

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Customers who say using Zapier has made them better at their job

25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Connect Custplace and Elai to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

Make work flow with AI

Level up your Custplace to Elai integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

About Custplace

Custplace is a customer review management platform that allows you to collect and distribute customer reviews.

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Related categories

Reviews

About Elai

Elai.io is a leading text-to-video platform that allows anyone to build customized AI videos with a presenter using only text. A few moments is all it takes to generate a video with 69 languages available for translation.