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Choose a Trigger

Choose an Action

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1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Call" from CallTrackingMetrics.

Add your action

An action happens after the trigger—such as "Add Contact to Drip Campaign" in Skipio.

You’re connected!

Zapier seamlessly connects CallTrackingMetrics and Skipio, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

New Call
Triggers when you receive a new call.
Trigger
Instant
Try It
- Group
  Required
Trigger
Polling
Try It
New Event
Triggers when an Event is first created in Skipio.
Trigger
Polling
Try It
- Contact_fields__group_info
- Contact ID
  Required
- Event ID
  Required
Action
Write
- First Name
  Required
- Mobile Phone Number
  Required
- Last Name
- Email
- Remote Source
- Remote ID
- Company Name
- Street
- City
- State
- Zip/Postal Code
- Month (1-12)
- Day (1-31)
- Send a Birthday Greeting?
Action
Write

- Contact_fields__group_info
- Contact ID
  Required
- Drip Campaign ID
  Required
Action
Write
- Contact Search
  Required
Action
Search

- Contact Search
  Required
- First Name
  Required
- Mobile Phone Number
  Required
- Last Name
- Email
- Remote Source
- Remote ID
- Company Name
- Street
- City
- State
- Zip/Postal Code
- Month (1-12)
- Day (1-31)
- Send a Birthday Greeting?
Action
Search or write

New Contact
Triggers when a Contact is first created in Skipio
Trigger
Polling
Try It
Contact Opted-Out
Triggers when the mobile number for a Contact opts out of receiving messaging.
Trigger
Instant
Try It
- Contact_fields__group_info
- Contact ID
  Required
- Drip Campaign ID
  Required
Action
Write
- Contact_fields__group_info
- Contact ID
  Required
- Group
  Required
Action
Write
- Reporting Tag or Disposition Tag
- Reminder Campaign ID
  Required
- Start Date
  Required
- End Date
  Required
- Contact_fields__group_info
- Contact ID
- Description
- Street Address
- City
- State
- Zip Code
- Host/Hostess Name
Action
Write
- Contact_fields__group_info
- Contact ID
  Required
- Group
  Required
Action
Write
- Contact Search
  Required
Action
Search
- Contact Search
  Required
- Reporting Tag or Disposition Tag
- Reminder Campaign ID
  Required
- Start Date
  Required
- End Date
  Required
- Contact_fields__group_info
- Contact ID
- Description
- Street Address
- City
- State
- Zip Code
- Host/Hostess Name
Action
Search or write

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93%

Customers who say using Zapier has made them better at their job

25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Connect CallTrackingMetrics and Skipio to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

Make work flow with AI

Level up your CallTrackingMetrics to Skipio integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

About CallTrackingMetrics

CallTrackingMetrics is the only digital platform that uses call tracking intelligence to inform contact center automation—resulting in a more personalized customer experience. Discover which marketing campaigns are generating leads and conversions, and use that data to automate call flows and power your contact center.

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About Skipio

Skipio is a conversational business texting platform that helps you automate sales and customer communication.