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How Zapier works
Zapier makes it easy to integrate BirdSeed with LiveAgent - no code necessary. See how you can get setup in minutes.
Choose a trigger
A trigger is the event that starts your Zap—like a "New Call Request" from BirdSeed.
Add your action
An action happens after the trigger—such as "Add Customer to Group" in LiveAgent.
You’re connected!
Zapier seamlessly connects BirdSeed and LiveAgent, automating your workflow.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- New Call Request
Triggers when a customer requests a phone call.
Try ItTriggerInstant - Event TypeRequired
Try ItTriggerInstant- New Contact Form
Triggers when a customer submits a new contact form.
Try ItTriggerInstant - New Customer (Experimental)
Triggers when a new customer is added to system. (uses API v3).
Try ItTriggerPolling
- Completed Chat Transcript
Triggers when the transcript of a completed chat session is ready.
Try ItTriggerInstant - New Email Capture
Triggers when a new customer email is captured.
Try ItTriggerInstant - New Live Chat Request
Triggers when a customer starts a new live chat session.
Try ItTriggerInstant - New Customer
Triggers when a new customer is added to system.
Try ItTriggerPolling
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