Connect Azure DevOps and TOPdesk to unlock the power of automation
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Set up your first integration
Quickly connect Azure DevOps to TOPdesk with a Zapier template.
Our most popular template
How Zapier works
Zapier makes it easy to integrate Azure DevOps with TOPdesk - no code necessary. See how you can get setup in minutes.
Choose a trigger
A trigger is the event that starts your Zap—like a "Completed Build" from Azure DevOps.
Add your action
An action happens after the trigger—such as "Create an Incident" in TOPdesk.
You’re connected!
Zapier seamlessly connects Azure DevOps and TOPdesk, automating your workflow.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- Build DefinitionRequired
- Build Status
- ProjectRequired
Try ItTriggerInstant- ProjectRequired
- RepositoryRequired
- Branch
Try ItTriggerInstant- ProjectRequired
- Area Path
- Work Item Type
Try ItTriggerInstant- ProjectRequired
- Build DefinitionRequired
ActionWrite
- ProjectRequired
- PathRequired
Try ItTriggerInstant- ProjectRequired
- Area Path
- Work Item Type
- Contains StringRequired
Try ItTriggerInstant- ProjectRequired
- Area Path
- Work Item Type
- Changed Field
Try ItTriggerInstant- ProjectRequired
- TypeRequired
- TitleRequired
- Area Path
- Iteration
- Assigned To
- Description
ActionWrite
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Connect Azure DevOps and TOPdesk to integrate crucial parts of your business
With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.
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Frequently Asked Questions about Azure DevOps + TOPdesk integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Azure DevOps and TOPdesk
How do I connect Azure DevOps with TOPdesk?
To connect Azure DevOps with TOPdesk, you need to use our integration platform which supports both tools. Start by setting up triggers in Azure DevOps, such as work item updates, and configure actions in TOPdesk, like creating incident tickets. This setup ensures that every change in your development process is synchronized with your service desk operations.
What triggers can be set up in the Azure DevOps to TOPdesk integration?
In our Azure DevOps to TOPdesk integration, you can set up triggers such as new work item creation, work item updates, and build completion. These triggers can prompt actions in TOPdesk like creating or updating tickets.
Can we create custom fields when integrating Azure DevOps with TOPdesk?
Yes, the integration allows for mapping and syncing of custom fields between Azure DevOps and TOPdesk. You can ensure that both systems reflect the same data for better tracking and management.
What happens if an update fails during the synchronization between Azure DevOps and TOPdesk?
If an update fails during synchronization between Azure DevOps and TOPdesk, our system logs the error details for you to review. You'll receive a notification about the failure so it can be addressed promptly to maintain workflow continuity.
Is it possible to automate ticket closure in TOPdesk based on Azure DevOps activity?
Yes, you can automate ticket closures in TOPdesk based on specific activities or states of items in Azure DevOps. By configuring actions linked to completed work items or resolved issues, tickets in TOPdesk can be closed automatically.
How do I handle permissions when setting up the integration?
When setting up the integration between Azure DevOps and TOPdesk, ensure that you have appropriate permissions granted in both systems. Typically, API access is required so that triggers and actions are executed properly without any permission-related interruptions.
Are there any limitations on data types that can be synchronized between Azure DevOps and TOPdesk?
Our current integration supports standard data types like text fields, numbers, dates, and selection lists. However, attachments or complex object types might require additional configuration or support verification based on current capabilities.
