Connect Azure DevOps and ConnectWise Manage to unlock the power of automation
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Set up your first integration
Quickly connect Azure DevOps to ConnectWise Manage with a Zapier template.
Our most popular template
How Zapier works
Zapier makes it easy to integrate Azure DevOps with ConnectWise Manage - no code necessary. See how you can get setup in minutes.
Choose a trigger
A trigger is the event that starts your Zap—like a "Completed Build" from Azure DevOps.
Add your action
An action happens after the trigger—such as "Attach a File to a Record" in ConnectWise Manage.
You’re connected!
Zapier seamlessly connects Azure DevOps and ConnectWise Manage, automating your workflow.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- Build DefinitionRequired
- Build Status
- ProjectRequired
Try ItTriggerInstant- ProjectRequired
- RepositoryRequired
- Branch
Try ItTriggerInstant- ProjectRequired
- Area Path
- Work Item Type
Try ItTriggerInstant- ProjectRequired
- Build DefinitionRequired
ActionWrite
- ProjectRequired
- PathRequired
Try ItTriggerInstant- ProjectRequired
- Area Path
- Work Item Type
- Contains StringRequired
Try ItTriggerInstant- ProjectRequired
- Area Path
- Work Item Type
- Changed Field
Try ItTriggerInstant- ProjectRequired
- TypeRequired
- TitleRequired
- Area Path
- Iteration
- Assigned To
- Description
ActionWrite
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Practical ways you can use Azure DevOps and ConnectWise Manage
Track work item updates in service tickets.
Whenever a work item is updated in Azure DevOps, Zapier triggers an update to a linked service ticket in ConnectWise Manage. This keeps engineering and service management in sync, enhancing response times and minimizing miscommunication.
Engineering
Sync work items with new service tickets.
When a new service ticket is created in ConnectWise Manage, Zapier automatically creates a corresponding work item in Azure DevOps. This helps keep IT teams aligned with development priorities and ensures no critical issues fall through the cracks.
IT
Frequently Asked Questions about Azure DevOps + ConnectWise Manage integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Azure DevOps and ConnectWise Manage
Can Azure DevOps be integrated with ConnectWise Manage?
Yes, Azure DevOps can be integrated with ConnectWise Manage using automation tools, enabling you to create seamless workflows between your development projects and business operations in ConnectWise.
What are the primary triggers available in an Azure DevOps and ConnectWise Manage integration?
In an integration between Azure DevOps and ConnectWise Manage, typical triggers include new work items, updates to work items, or completed builds in Azure DevOps. These can automatically initiate actions in ConnectWise such as creating tickets or updating configurations.
How do we handle security when integrating Azure DevOps with ConnectWise Manage?
Security is managed through OAuth tokens and API keys which ensure only authorized users have access to data. Both platforms support encrypted connections to protect information during the exchange.
What actions can be automated through our integration of Azure DevOps with ConnectWise Manage?
Our integration allows for automating actions like creating service tickets or projects in ConnectWise when a new work item is generated in Azure DevOps. We can also update client configurations based on completed build statuses.
Is it possible to synchronize comments between Azure DevOps and ConnectWise Manage?
Yes, comments can be synchronized between both systems. When a comment is added to a synced item in either system, it will appear on the corresponding item in the other platform as well.
Can we track time spent on development tasks from within ConnectWise after integrating with Azure DevOps?
Time tracking for development tasks initiated in Azure DevOps can be automatically logged into corresponding service tickets or project timelines within ConnectWise after integration.
Are there any limitations on data types we can sync between Azure DevOps and ConnectWise Manage?
Generally, common data types like text fields, dates, statuses, and numerical values are supported for synchronization. Custom fields may require additional configuration depending on their complexity.
