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1. Choose trigger event

2. Choose action

1. Select the event

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App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "Get Devices" from Addigy.

Add your action

An action happens after the trigger—such as "Attach a File to a Record" in ServiceNow.

You’re connected!

Zapier seamlessly connects Addigy and ServiceNow, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

Get Devices
List of Devices in the Organization
Trigger
Polling
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- Status
- Per Page
Trigger
Polling
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Get Applications
Get map of installed applications per device.
Trigger
Polling
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Get Policies
Get list of policies for the organization.
Trigger
Polling
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- policy id
  Required
Trigger
Polling
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Get Public Software
Returns a list of all public software items.
Trigger
Polling
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- identifier
  Required
Trigger
Polling
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- agent id
Trigger
Polling
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- agent id
Trigger
Polling
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- page
  Required
- Per Page
Trigger
Polling
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- policy id
  Required
Trigger
Polling
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System Event (Newest Events)
Triggers, when a Dashboard > Events call, is made.
Trigger
Polling
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- Base Identifier
  Required
- version
  Required
- Installation Script
- condition
- Remove Script
Action
Write
- agent id
- username
  Required
Action
Write
- agent id
Action
Write
- agent id
Action
Write
- agent id
- pin
  Required
- phone number
- message
  Required
Action
Write
- agent id
Action
Write
- agent id
Action
Write
- agent id
- url
  Required
Action
Write
- agent id
Action
Write
- agent id
Action
Write
- agent id
Action
Write
- agent id
- App Analytics
  Required
Action
Write
- agent id
- Data Roaming
  Required
Action
Write
- diagnostic submission
  Required
- agent id
Action
Write
- personal hotspot
  Required
- agent id
Action
Write
- agent id
Action
Write
- agent id
Action
Write
- Table
  Required
Trigger
Polling
Try It
- Table
  Required
Action
Write
- Api_docs_info
- Stop on error
  Required
- HTTP Method
  Required
- url
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Table
  Required
Action
Search

- File Name
Trigger
Polling
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Get All Custom Software
Returns all Custom Software created by the organization
Trigger
Polling
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- actionid
- agentid
Trigger
Polling
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- policy id
  Required
Trigger
Polling
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Get Profiles
Get list of profiles for the organization. If instruction_id is passed as GET parameter, returns only that instruction.
Trigger
Polling
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- instruction id
  Required
Trigger
Polling
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- agent id
Trigger
Polling
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- agent id
Trigger
Polling
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- agent id
Trigger
Polling
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Online Devices
Get devices currently online for the organization.
Trigger
Polling
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System Event (Oldest Events)
Triggers, when a Dashboard > Events call, is made.
Trigger
Polling
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- agent id
- policy id
  Required
Action
Write
- Policy Name
  Required
- Parent Id
- Icon
- Color
Action
Write
- agent id
Action
Write
- agent id
- message
  Required
- phone number
- footnote
Action
Write
- agent id
- install action
  Required
- product key
  Required
Action
Write
- agent id
Action
Write
- agent id
Action
Write
- agent id
Action
Write
- agent id
Action
Write
- agent id
Action
Write
- agent id
Action
Write
- Agent IDs
  Required
- Command
  Required
Action
Write
- bluetooth
  Required
- agent id
Action
Write
- agent id
- Device Name
  Required
- Host Name
  Required
Action
Write
- Passcode Lock Grace Period
  Required
- agent id
Action
Write
- agent id
- voice roaming
  Required
Action
Write
- agent id
- destination name
- destination device id
- password
- scan time
Action
Write
- Table
  Required
Trigger
Polling
Try It
- File
  Required
- Table
  Required
Action
Write
- Table
  Required
Action
Write
- Filename
  Required
Action
Search
- Table
  Required
Action
Search or write

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Customers have created over 25 million Zaps on the platform

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The average user takes less than 6 minutes to set up a Zap

Connect Addigy and ServiceNow to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

Make work flow with AI

Level up your Addigy to ServiceNow integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

About Addigy

Addigy provides a simple, yet powerful way to manage all your Apple IT infrastructure.

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Related categories

Devices

About ServiceNow

ServiceNow specializes in IT services management (ITSM), IT operations management (ITOM) and IT business management (ITBM).