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1. Choose trigger event

2. Choose action

1. Select the event

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Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "Chatbot Userdata Collected" from Aidbase.

Add your action

An action happens after the trigger—such as "Run Agent" in Agents.

You’re connected!

Zapier seamlessly connects Aidbase and Agents, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

Chatbot Userdata Collected
Triggers when userdata is submitted through a chatbot.
Trigger
Instant
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Email Received
Triggers when a new email is received in Aidbase.
Trigger
Instant
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Email Status Changed
Triggers when an email's status is changed.
Trigger
Instant
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Ticket New Comment
Triggers when a new comment is added to a ticket.
Trigger
Instant
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Ticket Status Changed
Triggers when a ticket's status is changed.
Trigger
Instant
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- Video URL
  Required
Action
Write
- Title
  Required
- Description
Action
Write

Start Training
Starts a training job for a given knowledge.
Action
Write

Email Priority Changed
Triggers when an email's priority is changed.
Trigger
Instant
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Email Sent
Triggers when a new email is sent from Aidbase.
Trigger
Instant
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Ticket Created
Triggers when a new ticket is created.
Trigger
Instant
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Ticket Priority Changed
Triggers when a ticket's priority is changed.
Trigger
Instant
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- Question
  Required
- Answer
  Required
- Source URL
- Categories
Action
Write
- Website URL
  Required
Action
Write
- Message
  Required
- Session ID
- Context
- ID
- Username
- Email
- Profile Image URL
- Reference ID
Action
Write
- Zap_id
- Zap_run_id
- Zap_step_id
- Agent
  Required
- Agent Input Message
  Required
- Pause Zap Run Until the Agent Replies?
- Agent_template_info
Action
Write

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Customers who say using Zapier has made them better at their job

25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Connect Aidbase and Agents to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

Make work flow with AI

Level up your Aidbase to Agents integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

About Aidbase

Aidbase is an AI-powered platform that helps businesses enhance self-serve and automate customer support.

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About Agents

Agents by Zapier lets you build complex workflows and analyze data with natural language.

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