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Zapier makes it easy to integrate OtterText with Zoho CRM - no code necessary. See how you can get setup in minutes.

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OtterText
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OtterText
1. Choose trigger event
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Zoho CRM
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Zoho CRM
2. Choose action
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1. Select the event
Setup
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OtterText
Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "Form Submitted" from OtterText.

Add your action

An action happens after the trigger—such as "Add Attachment" in Zoho CRM.

You’re connected!

Zapier seamlessly connects OtterText and Zoho CRM, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

  • OtterText triggers, actions, and search
    Form Submitted

    Triggers when a customer submits a form on the website opt-in page or chat.

    Trigger
    Instant
    Try It
    • Phone
      Required
    • First Name
    • Last Name
    • Email
    • Zip
    • List
    Action
    Write
    • Scheduled Date Time
      Required
    • Phone
      Required
    • SMS or MMS
      Required
    • Message
      Required
    Action
    Write
    • Phone
      Required
    • First Name
    • Last Name
    • Email
    • Zip
    • List
    Action
    Write
  • OtterText triggers, actions, and search
    Message Received

    Triggers when a new message is received from an opted in customer or a new customer.

    Trigger
    Instant
    Try It
    • Phone
      Required
    • SMS or MMS
      Required
    • Message
      Required
    Action
    Write
    • Phone
      Required
    • Template
      Required
    • SMS or MMS
      Required
    • Send Type
      Required
    Action
    Write
  • Zoho CRM triggers, actions, and search
    New Contact

    Triggers when a new contact is created. If you are on a paid plan for the Zoho CRM then it is advisable to use New Module Entry (Instant) trigger.

    Trigger
    Polling
    Try It

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Connect OtterText and Zoho CRM to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.
An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.
An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.
An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.
An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.
An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Learn how to automate Zoho CRM on the Zapier blog

Make work flow with AI

Level up your OtterText to Zoho CRM integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
Illustration of AI enhancing Zapier workflows with automation and app integrations.

Frequently Asked Questions about OtterText + Zoho CRM integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with OtterText and Zoho CRM

Can I integrate OtterText with Zoho CRM using your platform?

Yes, our platform supports integrating OtterText with Zoho CRM. This connection allows you to automate tasks and streamline operations by setting up specific triggers and actions between the two applications.

What types of triggers and actions can be set up between OtterText and Zoho CRM?

You can set up various triggers such as a new text message in OtterText, which could initiate actions like creating or updating leads in Zoho CRM. Similarly, a new contact addition in Zoho CRM can trigger an automated text message from OtterText.

Is there a way to automate sending text messages from Zoho CRM contacts using OtterText?

Yes, you can automate sending text messages by setting up a trigger for new or updated contacts in Zoho CRM. This will prompt an action to send personalized messages through OtterText to your specified list of contacts.

Do I need any technical skills to set up the integration between OtterText and Zoho CRM?

No technical skills are required to set up the integration. Our platform provides an intuitive interface that guides you through connecting triggers and actions between OtterText and Zoho CRM without needing to write any code.

How often can the data be synced between OtterText and Zoho CRM?

The synchronization frequency depends on your specific settings. You can choose real-time syncing for immediate updates or schedule periodic syncs depending on your operational requirements.

Are there any limits on the number of integrations I can create between OtterText and Zoho CRM?

There are no strict limits on creating integrations; however, it's important to consider your plan's restrictions regarding API calls or data usage limits when designing multiple workflows.

What should I do if there's an error during the integration setup between OtterText and Zoho CRM?

In case of errors during setup, refer first to our troubleshooting guide. If issues persist, contact our support team for further assistance in resolving integration difficulties.

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About OtterText
Boost your customer engagement through text campaigns to engage customers and grow sales on Otter Text.
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About Zoho CRM
Zoho CRM is an AI-powered sales CRM that empowers teams to work together better and close more deals.
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