How do you effectively scale community management? For us at @Andela, a big part of the answer has been our partnership with @Discourse.
I was excited to sit down with their team for this article, which explores how we leveraged their AI assistant, Ask Discourse, during our community platform migration.
The Discourse platform itself is fantastic for its flexibility and robust features. But what truly makes them special is the support ecosystem. For almost any customization we want, we have a trifecta of resources: their helpful team, their vibrant customer community (meta), and now, their powerful AI, Ask Discourse.
Check out the full article!
When Andela launched their private community, MC Elias used Ask Discourse to finish a custom badging program in time for launch.
In our latest blog post, she shares how Ask Discourse has become a valuable support channel.
Read the story:
https://lnkd.in/e82KAFhx