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Google Workspace Status Dashboard

This page provides status information on the services that are part of Google Workspace. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact Support. Learn more about what's posted on the dashboard in this FAQ. For additional information on these services, please visit https://workspace.google.com/. For incidents related to Google Analytics, visit the Google Ads Status Dashboard.

Incident affecting Gmail

Incident began at 2025-01-23 22:30 and ended at 2025-01-25 01:30 (times are in Coordinated Universal Time (UTC)).

Date Time Description
Jan 25, 2025 1:49 AM UTC

Description:

The issue with Gmail has been resolved for all affected users as of Friday, 2025-01-24 17:30 US/Pacific. We thank you for your patience while we worked on resolving the issue.

Jan 24, 2025 11:07 PM UTC

Summary:

Some Gmail Android users may experience elevated crashes

Description:

Our Engineering team has completed a rollout intended to mitigate the issue. We continue to observe a decrease in the crash rate and will continue to monitor for the stability.

We will provide more information by Monday, 2025-01-27 09:00 US/Pacific.

Diagnosis:

Customers accessing non-gmail accounts via the gmail app on android devices may experience crashes while opening the email.

Workaround:

None at this time.

Jan 24, 2025 7:14 AM UTC

Summary:

Some Gmail Android users may experience elevated crashes

Description:

Our Engineering team has completed a rollout intended to mitigate the issue. We are observing a decrease in the crash rate and will continue to monitor for the stability.

We will provide more information by Friday, 2025-01-24 09:30 US/Pacific.

Diagnosis:

Customers accessing non-gmail accounts via the gmail app on android devices may experience crashes while opening the email.

Workaround:

None at this time.

Jan 24, 2025 3:27 AM UTC

Summary:

Some Gmail Android users may experience elevated crashes

Description:

Our Engineering team has completed a rollout intended to mitigate the issue. We are observing a decrease in the crash rate and will continue to monitor for the stability.

We will provide more information by Thursday, 2025-01-23 23:30 US/Pacific.

Diagnosis:

Customers accessing non-gmail accounts via the gmail app on android devices may experience crashes while opening the email.

Workaround:

None at this time.

Jan 24, 2025 2:03 AM UTC

Summary:

Some Gmail Android users may experience elevated crashes

Description:

We are experiencing an issue with Gmail beginning on Thursday, 2025-01-23 14:30 US/Pacific.

Our engineering team is investigating the issue.

We will provide an update by Thursday, 2025-01-23 19:30 US/Pacific.

We apologize to all affected by the disruption.

Diagnosis:

Customers accessing non-gmail accounts via the gmail app on android devices may experience crashes while opening the email.

Workaround:

None at this time.