Google Workspace Status Dashboard
Incident affecting Gmail
Incident began at 2025-01-23 22:30 and ended at 2025-01-25 01:30 (times are in Coordinated Universal Time (UTC)).
Date | Time | Description | |
---|---|---|---|
| Jan 25, 2025 | 1:49 AM UTC | Description:The issue with Gmail has been resolved for all affected users as of Friday, 2025-01-24 17:30 US/Pacific. We thank you for your patience while we worked on resolving the issue. |
| Jan 24, 2025 | 11:07 PM UTC | Summary:Some Gmail Android users may experience elevated crashes Description:Our Engineering team has completed a rollout intended to mitigate the issue. We continue to observe a decrease in the crash rate and will continue to monitor for the stability. We will provide more information by Monday, 2025-01-27 09:00 US/Pacific. Diagnosis:Customers accessing non-gmail accounts via the gmail app on android devices may experience crashes while opening the email. Workaround:None at this time. |
| Jan 24, 2025 | 7:14 AM UTC | Summary:Some Gmail Android users may experience elevated crashes Description:Our Engineering team has completed a rollout intended to mitigate the issue. We are observing a decrease in the crash rate and will continue to monitor for the stability. We will provide more information by Friday, 2025-01-24 09:30 US/Pacific. Diagnosis:Customers accessing non-gmail accounts via the gmail app on android devices may experience crashes while opening the email. Workaround:None at this time. |
| Jan 24, 2025 | 3:27 AM UTC | Summary:Some Gmail Android users may experience elevated crashes Description:Our Engineering team has completed a rollout intended to mitigate the issue. We are observing a decrease in the crash rate and will continue to monitor for the stability. We will provide more information by Thursday, 2025-01-23 23:30 US/Pacific. Diagnosis:Customers accessing non-gmail accounts via the gmail app on android devices may experience crashes while opening the email. Workaround:None at this time. |
| Jan 24, 2025 | 2:03 AM UTC | Summary:Some Gmail Android users may experience elevated crashes Description:We are experiencing an issue with Gmail beginning on Thursday, 2025-01-23 14:30 US/Pacific. Our engineering team is investigating the issue. We will provide an update by Thursday, 2025-01-23 19:30 US/Pacific. We apologize to all affected by the disruption. Diagnosis:Customers accessing non-gmail accounts via the gmail app on android devices may experience crashes while opening the email. Workaround:None at this time. |
- Times are listed in Coordinated Universal Time (UTC)