Healthcare has a transportation problem
Transportation gaps cost the US healthcare system $150 billion annually.
- 250 Million
- 250M appointments are missed each year due to transportation barriers.
- 2.5 Hours
- 2.5 hours per shift are wasted by care teams coordinating transportation instead of focusing on patients.
- 1 in 5
- More than 1 in 5 U.S. adults without access to a vehicle or public transit are forced to miss necessary medical care.
- 51 %
- 51% of low-income patients miss or reschedule care because they can’t get there.
- 40 %
- 40% of caregivers spend 5+ hours each week arranging rides.
- 250 Million
- 250M appointments are missed each year due to transportation barriers.
- 2.5 Hours
- 2.5 hours per shift are wasted by care teams coordinating transportation instead of focusing on patients.
- 1 in 5
- More than 1 in 5 U.S. adults without access to a vehicle or public transit are forced to miss necessary medical care.
- 51 %
- 51% of low-income patients miss or reschedule care because they can’t get there.
- 40 %
- 40% of caregivers spend 5+ hours each week arranging rides.
- 250 Million
- 250M appointments are missed each year due to transportation barriers.
- 2.5 Hours
- 2.5 hours per shift are wasted by care teams coordinating transportation instead of focusing on patients.
- 1 in 5
- More than 1 in 5 U.S. adults without access to a vehicle or public transit are forced to miss necessary medical care.
- 51 %
- 51% of low-income patients miss or reschedule care because they can’t get there.
- 40 %
- 40% of caregivers spend 5+ hours each week arranging rides.
MedHaul’s Impact
- 92% of patients get to their appointments
- MedHaul gets 92% of patients to appointments on time, compared to just 40% without our platform.
- $2 Million+ recovered per partner
- Organizations working with MedHaul recoup millions annually by preventing missed appointments and delayed care.
- Rides in 90 seconds or less
- What used to take up to 2.5 hours now takes just 90 seconds with our intuitive, AI-driven ride-booking system.
- Thousands of treatments completed
- Reliable transportation ensures patients don’t miss life-saving oncology, dialysis, and chronic care visits.
- 10,000+ hours back to care teams
- By automating transportation logistics, MedHaul frees providers to focus on delivering care—not chasing rides.
Hear From Our Network
For our patients, many of whom are seniors or need wheelchair assistance; MedHaul’s platform makes scheduling safe, accessible rides simple. It’s truly a lifeline for the people we serve.
I like that I can log into the platform and instantly see what happened with a ride. It makes data collection and reporting so much clearer.
When a patient’s scheduled transportation fell through, MedHaul stepped in immediately and got them to their appointment on time. That level of responsiveness makes all the difference.
Organizations We Support
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Your patients’ health depends on more than the care you deliver—it depends on whether they can reach you. We help hospitals, clinics, and specialty centers reduce no-shows and readmissions by providing reliable, HIPAA-compliant transportation that lifts the burden off your staff and keeps patients connected to care.
- Reduce costly readmissions and missed appointments
- Improve patient outcomes with timely, accessible rides
- Ease the administrative burden on your staff
- Strengthen satisfaction scores and patient trust
- Protect and grow revenue by ensuring visits occur and can be billed for reimbursement
- HIPAA-compliant technology built for healthcare
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Your members expect more than coverage, they expect access. We help health plans and payers control costs, improve member satisfaction, and deliver measurable outcomes through trans
- Lower avoidable utilization and emergency visits
- Improve member retention and satisfaction
- Address social drivers of health with measurable impact
- Simplify claims and reporting with actionable data
- Ensure compliance and consistency across your network
- Maximize ROI by reducing downstream costs tied to missed care and high-cost ER utilization
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Groundbreaking research only succeeds if participants can stay engaged. We remove one of the biggest barriers to trial participation, transportation, so sponsors and CROs can reach more diverse patients, retain them longer, and keep studies on track.
- Expand recruitment to historically underrepresented populations
- Improve participant retention and trial completion rates
- Provide flexible, reliable transportation for diverse needs
- Reduce site staff burden with easy scheduling and tracking
- Strengthen compliance and data integrity for regulators and sponsors
- Protect trial investments by preventing costly dropouts and ensuring protocol adherence
The MedHaul Difference
MedHaul
Competitor
AI-powered scheduling for faster, smarter ride matching
Insights dashboard to track outcomes, reduce no-shows, and improve equity
Seamless integrations with apps and healthcare systems across multiple clinics
Automated billing with CODI AI
Voice-enabled reminders & accessibility features for patient
Roundtrip assurance: drivers remain on-site for same-day appointments
Certified driver credentialing & background checks for safety and trust
Flexible ride changes within 48 hours