Government issued identification data – including passport, driver’s license, government redress numbers, country of residence, tax identification number (for property owners) | - Platform Usage and Booking Purposes
- Security and Compliance Purposes
| - Directly from you
- From other Expedia Group companies
- From third parties, such as our business and affiliate partners and authorized service providers
| - Legal obligation relating to booking and/or financial transactions, such as the obligation to maintain books and records or collecting national ID numbers where legally required, including to establish identity of individuals to meet our obligations under applicable laws, including sanctions screening, money laundering and counterterrorism
- Performance of a contract with you, such as to facilitate and process your booking(s)
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Identification data – including name, username, email address, telephone number, as well as home, business, and billing addresses (including street and postal code) | - Platform Usage and Booking Purposes
- Communication and Customer Service Purposes
- Marketing Purposes
- Market Research, Analytics, and Training Purposes to improve our Services
- Security and Compliance Purposes
| - Directly from you
- From other Expedia Group companies
- Automatically from your device
- From third parties, such as our business and affiliate partners and authorized service providers
| - Legal obligation relating to booking and/or financial transactions, such as the obligation to maintain books and records, and to establish identity of individuals to meet our obligations under applicable laws, including sanctions screening, money laundering and counterterrorism
- Performance of a contract with you (and any co-traveler), such as to facilitate and process your booking(s)
- Legitimate interest (of you or a co-traveler), such as responding to complaints or concerns, or for marketing purposes
- Consent (including consent of a parent/guardian for the use of child data), where requested on the platform or via customer services
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Payment data - including payment card number, expiration date, billing address, financial / bank account number | - Platform Usage and Booking Purposes
- Communication and Customer Service Purposes
- Security and Compliance Purposes
| - Directly from you
- From other Expedia Group companies
- From third parties, such as our business and affiliate partners and authorized service providers
| - Legal obligation relating to booking and/or financial transactions, such as the obligation to maintain books and records and to meet our obligations under applicable laws, including sanctions screening, money laundering and counterterrorism
- Performance of a contract with you (and any co-traveler), such as processing payments
- Consent, where requested on the platform
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Travel related preferences - including favorite destination and accommodation types, special dietary and accessibility needs, as available | - Platform Usage and Booking Purposes
- Communication and Customer Service Purposes
- Marketing Purposes
- Market Research, Analytics, and Training Purposes to improve our Services
| - Directly from you
- From other Expedia Group companies
- Automatically from your device
- From third parties, such as our business and affiliate partners and authorized service providers
| - Legitimate interest (of you or a co-traveler), such as honoring your preferences, as well as for any individuals accompanying you (e.g., co-travelers, including minors)
- Consent, where requested on the platform
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Loyalty data – including loyalty program membership (for us and/or third-party loyalty programs), loyalty points balance, points earnt and used, loyalty status | - Platform Usage and Booking Purposes
- Communication and Customer Service Purposes
- Marketing Purposes
- Market Research, Analytics, and Training Purposes to improve our Services
| - Directly from you
- From other Expedia Group companies
- Automatically from your device
- From third parties, such as our business and affiliate partners and authorized service providers
| - Legitimate interest (of you or a co-traveler), such as administering or marketing our loyalty programs and benefits
- Performance of a contract with you, such as administering our loyalty program(s)
- Consent, where requested on the platform
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Geolocation data – including inferred location from IP address, country selected to use our website, and exact, real-time location (with your consent) | - Platform Usage and Booking Purposes
- Communication and Customer Service Purposes
- Marketing Purposes
- Market Research, Analytics, and Training Purposes to improve our Services
- Security and Compliance Purposes
| - Directly from you
- From other Expedia Group companies
- Automatically from your device
- From third parties, such as our business and affiliate partners and authorized service providers
| - Legal obligation, such as complying with tax or pricing requirements and to establish identity to meet our obligations under applicable laws, including sanctions screening, money laundering and counterterrorism
- Legitimate interest (of you or a co-traveler), such as displaying relevant content in your selected region/language
- Consent, where requested on the platform
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Images, videos and recordings – including videos, images, facial photographs you upload or that we pull from social media accounts that you connect to your profile with us (e.g. when you create an account using social media sign-in) | - Platform Usage and Booking Purposes
- Communication and Customer Service Purposes
- Marketing Purposes
- Market Research, Analytics, and Training Purposes to improve our Services
- Security and Compliance Purposes
| - Directly from you
- From other Expedia Group companies
- Automatically from your device
- From third parties, such as our business and affiliate partners and authorized service providers
| - Performance of a contract with you, such as to facilitate a booking or listing
- Legitimate interest, such as allowing you to have a photo associated with your profile, which may be visible to only you or other third parties, as applicable
- Consent, where requested
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Communications with us – including emails, chat transcripts and recordings of calls with customer service representatives | - Platform Usage and Booking Purposes
- Communication and Customer Service Purposes
- Marketing Purposes
- Market Research, Analytics, and Training Purposes to improve our Services
- Security and Compliance Purposes
| - Directly from you
- From other Expedia Group companies
- Automatically from your device
- From third parties, such as our business and affiliate partners and authorized service providers
| - Legal obligation, such as to respond to law enforcement requests (where legally permitted)
- Performance of a contract with you (and any co-traveler), such as to facilitate customer service interactions
- Legitimate interest (of you or a co-traveler), such as responding to complaints or concerns
- Consent (including consent of a parent/guardian for the use of child data), where requested
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Site interaction data - including searches you conduct, transactions and other interactions with you on our platform, online services and apps | - Platform Usage and Booking Purposes
- Communication and Customer Service Purposes
- Marketing Purposes
- Market Research, Analytics, and Training Purposes to improve our Services
- Security and Compliance Purposes
| - Directly from you
- From other Expedia Group companies
- Automatically from your device
- From third parties, such as our business and affiliate partners and authorized service providers
| - Legal obligation, such as responding to law enforcement requests
- Legitimate interest, such as improving our products and services
- Consent, where requested
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Device data – including device type, unique device identification numbers, operating system, mobile carrier, and how your device has interacted with our online services, including the pages accessed, links clicked, trips viewed, and features used, along with associated dates and times | - Platform Usage and Booking Purposes
- Communication and Customer Service Purposes
- Marketing Purposes
- Market Research, Analytics, and Training Purposes to improve our Services
- Security and Compliance Purposes
| - From other Expedia Group companies
- Automatically from your device
- From third parties, such as our business and affiliate partners and authorized service providers
| - Legal obligations relating to financial transactions, such as the obligation to maintain books and records
- Legitimate interest, such as responding to complaints and concerns
- Consent, where requested
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Friends, connections and co-traveler data - including data you give us about other people, such as your travel companions, or others for whom you are making a booking, or with whom you are (i) planning a trip, and/or inviting to join a trip board, (ii) having a conversation within or outside our platform (e.g. Romie, our travel assistant, where available), and friends you refer to us. | - Platform Usage and Booking Purposes
- Communication and Customer Service Purposes
- Marketing Purposes
- Market Research, Analytics, and Training Purposes to improve our Services
- Security and Compliance Purposes
| - Directly from you
- From other Expedia Group companies
- From third parties, such as our business and affiliate partners and authorized service providers
| - Performance of a contract with you (and any co-traveler), such as facilitating a booking
- Legitimate interest (of you or a co-traveler), such as providing personalized services
- Consent (including consent you may have received from friends or co-travelers), where applicable
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Child data – including name and contact details of minor travelers provided by you as the parent/guardian of the minor as part of a trip reservation | - Platform Usage and Booking Purposes
- Communication and Customer Service Purposes
- Security and Compliance Purposes
| - Directly from you
- From other Expedia Group companies
- Automatically from your device
- From third parties, such as our business and affiliate partners and authorized service providers
| - Performance of a contract with you (and any co-traveler), such as facilitating a booking
- Consent (including consent of a parent/guardian for the use of child data), where requested on the platform or via customer services
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Clickstream data - In certain instances, we may use clickstream data to render an illustration of your usage of our site. Clickstream data is the collection of a sequence of events that represent visitor actions on a website. We may reconstruct your site journey modeled on the timing and location of your actions. | - Platform Usage and Booking Purposes
- Communication and Customer Service Purposes
- Marketing Purposes
- Market Research, Analytics, and Training Purposes to improve our Services
- Security and Compliance Purposes
| - From other Expedia Group companies
- Automatically from your device
- From third parties, such as our business and affiliate partners and authorized service providers
| - Legitimate interest, such as responding to complaints and concerns
- Consent, where requested on the platform
|
Birthdate and gender - including both your specific date of birth or an approximate age bracket you fall within, along with your gender. | - Platform Usage and Booking Purposes
- Communication and Customer Service Purposes
- Marketing Purposes
- Market Research, Analytics, and Training Purposes to improve our Services
- Security and Compliance Purposes
| - Directly from you
- From other Expedia Group companies
- From third parties, such as our business and affiliate partners and authorized service providers
| - Legal obligation, such as responding to law enforcement requests and to establish identity of individuals to meet our obligations under applicable laws, including sanctions screening, money laundering and counterterrorism
- Performance of a contract with you (and any co-traveler), such as facilitating a booking
- Legitimate interest (of you or a co-traveler), such as providing relevant search results
- Consent where requested on the platform
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Sensitive data – data that could reveal sensitive information, including your racial or ethnic origin, religious or philosophical beliefs, sexual orientation, or health or disability information. We will only use your sensitive personal information for the purposes for which it was collected. | - Platform Usage and Booking Purposes
- Communication and Customer Service Purposes
- Security and Compliance Purposes
| - Directly from you
- From other Expedia Group companies
| - Legal obligations, such as to facilitate any accessibility requests as part of a booking
- Consent, where requested on the platform
|