Rådhuspladsen 14, DK-1550 Copenhagen, Denmark
#73 of 126 hotels in Copenhagen
Guests' ChoiceBased on 1550 hotel reviews
8.1Cleanliness
8.4
Comfort
8.4
Location
9.6
Facilities
8.1
Staff
8.9
Value for money
7.6
Free WiFi
8.8
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End of dialog contentReviewed: 20 November 2024
Feras
Bahrainthe cleanness as usually we bring our own fitted sheets and when trying to change them underneath the mattress was not clean at all, which by the way is the case in most of the hotels everywhere we travelled. Otherwise everything was perfect.
We liked the hotel so much as it was overall comfortable and clean, its toilets were clean and equipped, we loved the location, which was second to none, the staff are so friendly and would go out of their way to help, they even lend us a stroller for our 6 years old daughter. I would highly recommend this hotel over any other in Copenhagen.
Stayed in October 2024
Reviewed: 18 November 2024
Gitte
United KingdomCouldn’t be more central. Super friendly staff.
Stayed in November 2024
Reviewed: 9 November 2024
Jacqueline
United KingdomThere was an issue with the bathroom and staff said we required to move for safety, but they did not offer comparable room
Central location
Stayed in October 2024
Reviewed: 5 November 2024
Natasha
ThailandThe beds were very bad and overpriced!!!
Staff was nice
Stayed in October 2024
Reviewed: 1 November 2024
Ogun
NigeriaThe non-cleaning of the apartment daily
Location and the friendliness of the staff. The breakfast was excellent
Stayed in October 2024
Reviewed: 31 October 2024
Marian
IrelandLooking out on the street was very noisy late at night
Stayed in October 2024
Reviewed: 29 October 2024
Gudmundur
IcelandÓk
Stayed in October 2024
Reviewed: 28 October 2024
Faisal
PakistanNo complaints
Great place and location . Staff was well trained and very friendly and cooperative .
Stayed in October 2024
Reviewed: 28 October 2024
Dalyn
CanadaAmazing location. The room was quaint, it had a nice balcony overlooking City Hall Square.
Stayed in October 2024
Reviewed: 28 October 2024
Bruno
BrazilBreakfeast is a little too expensive
Good location, nice room, very clean and cozy
Stayed in October 2024
Reviewed: 27 October 2024
Marnix
NetherlandsThe water pressure in the shower was pretty low, but thats nitpicking
general location and friendly staff, prices were good. and the breakfast was above the average hotel quality, it has nice variety, good bread, great tasting fruits, definitely on the better side of any place i have stayed in the last couple of years. the beds are nice and comfy, not to hard, not to soft.
Stayed in October 2024
Reviewed: 27 October 2024
Loreta
ItalyThe unfolded sofa-bed for the third person almost touched the table, so there was not enough room to move around. The conditioner container in the bathroom was empty. Room ventilation was insufficient.
Excellent location within walking distance of the train station and many tourist attractions. Good breakfast. Most of the staff are friendly and helpful.
Stayed in October 2024
Reviewed: 25 October 2024
Einar
Icelandgood stay at the center of Copenhagen, great location and close to transportation
Stayed in September 2024
Reviewed: 25 October 2024
Jane
United KingdomNoisy when window open due to air conditioning plant. Room a little on the small size.
N/A
Stayed in October 2024
Reviewed: 24 October 2024
Thomas
United StatesGreat location, clean, perfect sized room
Stayed in October 2024
Reviewed: 21 October 2024
Leon
United StatesWe were three ladies in a room, and although a room designed for three typically incurs a higher nightly cost, we were charged the same rate as for two occupants. Adding a sofa in a room meant for two further reduced the space, making the additional charge seem unjustified given that the overall room size remained unchanged.
The location is great to all attractions and the metro so moving around was great.
Stayed in September 2024
Reviewed: 21 October 2024
Miriam
GermanyWe had a room for 3 people (adults). The “bed” for the third person was very uncomfortable and a large man would not have fit into it. There was mold in the bathroom and it smelled not very fresh.
Location is great. You can reach almost everything by foot. Staff was really polite.
Stayed in October 2024
Reviewed: 19 October 2024
Sharon
United KingdomMattress a bit soft, but that’s my only complaint.
Great location
Stayed in October 2024
Reviewed: 17 October 2024
Shu
Hong KongNot really, although the triple room can be slightly larger.
Its location is next the the Square facing the Town Hall and is within walking distance to the Tivoli Gardens in central Copenhagen.
Stayed in October 2024
Reviewed: 15 October 2024
Florencia
EstoniaIt can be a bit loud in the evening next to the square, but nothing too annoying or disturbing.
The room was very comfortable, nice size, good bed and I was lucky to have a view of the square. The staff was very kind and helpful. WiFi connection was good and the location is very good to walk to the main tourist attractions as well as the train station.
Stayed in October 2024
Reviewed: 13 October 2024
Karin
SwedenOne blanket for two adults.
Good breakfast, gift for the birthday-girl ♥️
Stayed in October 2024
Reviewed: 13 October 2024
Deld
New ZealandOur room was a little small to fit two large suitcases when open. I chose the room so it is not the Squares fault! It is on a busy road. Seem to be lots of sirens & street sweeper trucks.
Very central location!!
Stayed in September 2024
Reviewed: 9 October 2024
Alan
SpainUncomfortable pillows
Great location, good staff, reasonable sized room
Stayed in October 2024
Reviewed: 9 October 2024
Susan
United KingdomThe location was amazing! Central fir exploring the whole city on foot. Lots of restaurants within a 5 minute walk. Very close to the train station. Added benefit of having a 7/11 and a coffee shop under the hotel.
Stayed in October 2024
Reviewed: 7 October 2024
Gerard
United KingdomI didn't like the small square pillows. The room was too big! The TV didn't work for 2 nights although staff organised a person to look at it during the day. Any extras such as breakfast and room service had to be booked by 10 the night before.
Excellent location. Excellent breakfast. Excellent staff at reception.
Stayed in October 2024
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