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About this property

Offering an outdoor pool and a restaurant, Cayena-Caracas is a gorgeous, modern hotel located in Caracas. It features excellent views of the city and El Avila Mountain. The elegant neo-clasical rooms are equipped with exquisite Italian bed linens; an espresso coffee machine and luxury toiletries. The popular Centro San Ignacio Shopping Center, which offers a variety of shops and restaurants, is just 0.6 mi from Cayena-Caracas. Country Club Golf Course can be reached in a 5-minute walk. The city’s historic center is just 10 minutes away by car, while Simon Bolivar International Airport is a 30-minute drive from the hotel.

Couples in particular like the location – they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top Location: Highly rated by recent guests (9.8)

    • Breakfast Info

    • Continental, Italian, Vegetarian, Gluten-free, American

    • Free parking available at the hotel

    • Loyal Customers

    • There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
1 king bed
Bedroom
1 king bed
Living room
1 sofa bed
1 king bed
1 queen bed
1 king bed
2 twin beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Mohammad
    United Arab Emirates United Arab Emirates
    Perfectly clean and modern place Spacious rooms Safe area
  • Diego
    United States United States
    It would be easier to write what I did not like about this property. Which is basically nothing. It is a beautiful extremely secure safe hotel. Caracas is not tourist, friendly but this hotel will make your stay in Caracas feel like a normal...
  • Gisela
    United States United States
    Wonderful place , staff and location. Top security.
  • Spadaro
    Venezuela Venezuela
    Todo, maravilloso. 5 estrellas quedaron cortas. El desayuno excelente, la atencion maravillosa, la habitacion impecable.
  • David
    Venezuela Venezuela
    Las instalaciones del hotel son hermosas, la atención del personal es muy buena, el desayuno estaba perfecto
  • Teodoro
    Colombia Colombia
    El diseño de las habitaciones muy especial, amplitud en el baño y limpieza total. el personal de recepción amable, el desayuno no estuvo como lo esperábamos, muy lento el servicio.

Hotel area info

Restaurants

1 Restaurant On Site
  • Sereno
    • Cuisine
      International
    • Open for
      Breakfast • Brunch • Lunch • Dinner • High tea • Cocktail hour
    • Ambience
      Family-friendly • Traditional • Modern
    • Dietary options
      Vegetarian

Amenities of Cayena-Caracas

Great facilities! Review score, 9.7

Most popular amenities

  • Outdoor swimming pool
  • Free Wifi
  • Free parking
  • Airport shuttle
  • Restaurant
  • Non-smoking rooms
  • Facilities for disabled guests
  • Family rooms
  • Bar
  • Breakfast

Bathroom

  • Towels
  • Slippers
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower

Bedroom

  • Alarm clock

Outdoors

  • Outdoor furniture
  • Terrace
  • Garden

Kitchen

  • Coffee machine

Living Area

  • Desk

Media & Technology

  • Cable channels
  • Satellite channels
  • Telephone
  • TV

Food & Drink

  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar

Internet
Wifi is available in all areas and is free of charge.

Parking
Free public parking is available on site (reservation is not needed).

  • Valet parking
  • Parking garage
  • Accessible parking

Front Desk Services

  • Invoice provided
  • Concierge
  • Baggage storage
  • 24-hour front desk

Cleaning Services

  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Business center
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe

General

  • Shuttle service
    Additional charge
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Interconnecting room(s) available
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service

Accessibility

  • Toilet with grab rails
  • Wheelchair accessible

Outdoor swimming pool
Free!

  • Open all year
  • Heated pool
  • Shallow end
  • Pool/Beach towels
  • Beach chairs/Loungers

Spa

  • Yoga classes
  • Spa facilities
  • Beach umbrellas
  • Beach chairs/Loungers
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center

Languages Spoken

  • English
  • Spanish

House rules

Cayena-Caracas takes special requests – add in the next step!
Check-in
From 3:00 PM to 4:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 12:00 PM to 12:30 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children over 1 are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

1 - 3 years
Crib upon request
Free
12+ years
Extra bed upon request
$116 per person, per night

Prices for extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds allowed depends on the option you choose. Check your selected option for more info.

There are no cribs available at this property.

All extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print

Must-know information for guests at this property

For Venezuelan citizens: all nonrefundable and prepaid reservations, no-shows or any other cancellation charge will be deducted from the CADIVI quota.

Please note that all reservations must be previously paid in USD and are nonrefundable.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Cayena-Caracas of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

FAQs about Cayena-Caracas