About this property

As Norfolk's only waterfront hotel, this property offers guests comfort with a great location just steps away from Waterside Marketplace and its specialty shops, restaurants and entertainment. The Sheraton Waterside features fresh guestrooms boasting soft blankets, cozy comforters and crisp sheets. Enjoy a restful end to your day in the Sheraton Sweet Sleeper bed. Feel reenergized after a workout in the complimentary fitness center or browse the unique regional gifts at the gift and supplies shop. Sheraton Norfolk also offers a knowledgeable concierge service.

Couples in particular like the location – they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Sheraton
Hotel chain/brand
Sheraton

Property highlights

    • Top Location: Highly rated by recent guests (9.0)

    • Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

    • Breakfast Info

    • American

    • Parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
2 queen beds
1 king bed
and
1 sofa bed
2 queen beds
1 king bed
2 queen beds
2 queen beds
1 sofa bed
and
1 queen bed
1 king bed
1 king bed
1 king bed
and
1 sofa bed
1 king bed
1 king bed
2 queen beds
1 king bed
1 king bed
2 queen beds
2 queen beds
2 queen beds
1 king bed
2 queen beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Ford
    United States United States
    I came to this location for an event on the Spirit of Norfolk. The location was great. I have stayed there before. The cost of one night stay was a bit much but it was nice to get off the Spirit of Norfolk and walk right to my hotel room.
  • Livengood
    United States United States
    The location was very nice. Thr staff was amazing and very helpful. Clean and comfortable
  • Darrell
    United Arab Emirates United Arab Emirates
    It is close to downtown with lots of things to do and restaurants.
  • Kelsey
    Bahrain Bahrain
    I loved the room, very clean and comfortable. Location was excellent! And the staff was very friendly! Shakisha was just the sweetest. She helped us over the phone before we arrived, checked us in, checked us out, she was so friendly and answered...
  • Ann
    United States United States
    Right on the river, downtown, not a high rise. Restaurant and bar were very good and reasonably priced. Staff very friendly and helpful.
  • Michael
    United States United States
    Hotel was perfect. Room was clean and comfortable. Staff were great from the front desk, room service, and valet. Waterside seafood restaurant was delicious. The perfect location for us to enjoy everything we set out to do.
  • Katherine
    United States United States
    Proximity is w/I walking distance to the cruise port. Decent priced parking garage close by. Hotel staff are friendly.
  • Asia
    United States United States
    The Location of the hotel was perfect and not too far from the Chartway arena. Our room was located on the end (corner unit ) and the size of the room was decent loved that !! Hotel staff were amazing, and the valet crew were awesome as well !
  • Trekker
    United States United States
    Friendliness of staff, the location was perfect, and a wonderful walkway outside along the river. We were upgraded because our room wasn’t ready when we got in and we were treated so well by management. A great experience.
  • Autumn
    United States United States
    Gorgeous hotel, attentive and friendly valet and front desk. Great view from room, cleanly. Overall wonderful place to spend a night.

Hotel area info

Restaurants

1 Restaurant On Site
  • Waterside Seafood Company
    • Cuisine
      American • Seafood
    • Open for
      Breakfast • Dinner
    • Ambience
      Family-friendly

Amenities of Sheraton Norfolk Waterside Hotel

Great facilities! Review score, 8

Most popular amenities

  • Outdoor swimming pool
  • Parking on site
  • Free Wifi
  • Non-smoking rooms
  • Family rooms
  • Fitness center
  • Restaurant
  • Tea/Coffee Maker in All Rooms
  • Bar
  • Breakfast

Bathroom

  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private bathroom
  • Free toiletries
  • Shower

Outdoors

  • Outdoor furniture

Kitchen

  • Coffee machine

Pets
Pets are allowed. Charges may apply.

Activities

  • Bicycle rental
  • Bingo
    Off-site
  • Live sports events (broadcast)
    Off-site
  • Happy hour
    Additional charge
  • Temporary art galleries
    Off-site
  • Cycling
    Off-site
  • Hiking
    Off-site
  • Golf course (within 2 miles)
  • Tennis court
    Off-site

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • TV

Food & Drink

  • Fruit
  • Wine/Champagne
  • Kid-friendly buffet
  • Kids' meals
  • Special diet meals (on request)
  • Bar
  • Tea/Coffee maker

Internet
Wifi is available in the rooms and is free of charge.

Parking
Public parking is available on site (reservation is not needed) and costs $35 per day.

  • Valet parking

Front Desk Services

  • Invoice provided
  • Private check-in/out
  • Concierge
  • ATM on site
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk

Cleaning Services

  • Daily housekeeping
  • Dry cleaning
  • Laundry

Business Facilities

  • Fax/Photocopying
  • Business center
  • Meeting/Banquet facilities

Safety & security

  • Fire extinguishers
  • Smoke alarms
  • Key card access
  • Key access
  • 24-hour security
  • Safe

General

  • Pet bowls
  • Pet basket
  • Grocery deliveries
  • Convenience store on site
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Wake-up service
  • Heating
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Room service

Outdoor swimming pool
Free!

  • Seasonal

Spa

  • Fitness
  • Fitness center

Languages Spoken

  • English
  • Spanish

House rules

Sheraton Norfolk Waterside Hotel takes special requests – add in the next step!
Check-in
From 4:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 16 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may apply.
Groups
When booking more than 9 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubJCBDiscoverUnionPay credit card

The fine print

Must-know information for guests at this property

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In the event of an early departure, the property will charge you the full amount for your stay.

FAQs about Sheraton Norfolk Waterside Hotel