About this property

Located in Chicago's prestigious Gold Coast neighborhood, Waldorf Astoria Chicago offers a sophisticated retreat with timeless French-inspired elegance. Guests are welcomed by a stunning private courtyard reminiscent of a French château. This luxury hotel features an on-site spa and wellness center, a refined restaurant, and a stylish speakeasy cocktail lounge. High-end shopping at Oak Street and The Magnificent Mile is just a 5-minute walk away. Each room is thoughtfully designed with contemporary style and luxurious details, featuring a mini-bar and a marble-tiled bathroom with deep soaking tubs. Suites offer added indulgences, including cozy fireplaces and private terraces. Select accommodations include a terrace or sofa bed, perfect for elevated relaxation. Unwind at the serene spa and health club with rejuvenating treatments or enjoy a refreshing dip in the indoor pool. A modern fitness center is also available to meet all wellness needs. The Brass Tack, an upscale American brasserie, delights with an extensive wine list, fashionable cocktails, and flavorful dishes crafted with care. The intimate speakeasy, Bernard's offers innovative cocktails and shareable nosh in an effortlessly chic setting. Discover top attractions nearby, including Navy Pier, just 1.2 miles away, and Millennium Park, located 1.3 miles from the hotel.

Couples in particular like the location – they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Waldorf Astoria Hotels & Resorts
Hotel chain/brand
Waldorf Astoria Hotels & Resorts

Property highlights

    • Located in the heart of Chicago, this hotel has an excellent location score of 9.7

    • Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

    • Breakfast Info

    • Continental, American

    • Private parking at the hotel


Availability

Select dates to see this property's availability and prices

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Sustainability

This property has 3 third-party sustainability certifications.
  • ISO 14001:2015 Environmental management system
    ISO 14001:2015 Environmental management system
    Certified by: DEKRA Certification, Inc.
  • ISO 50001:2018 Energy management systems
    ISO 50001:2018 Energy management systems
    Certified by: DEKRA Certification, Inc.
  • ISO 9001:2015 Quality management systems
    ISO 9001:2015 Quality management systems
    Certified by: DEKRA Certification, Inc.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location

Select topics to read reviews:

Guests who stayed here loved

  • Delcie
    United States United States
    The concierge service and the staff overall were absolutely incredible! Sheryl and the entire staff went above and beyond to make certain that we felt beyond cared for!
  • Lorrie0909
    United States United States
    I requested champagne and sweets to be delivered upon our arrival as we were celebrating our mother's 90th birthday. They went above and beyond our expectations. My mother loved the surprise! The staff was thoughtful, courteous and always ready...
  • Jonathan
    United States United States
    Gorgeous and comfortable hotel with an amazing staff!
  • Mandy
    United States United States
    This property is beautiful inside and out. If you happen to be in the area and want to indulge in a getaway that is beyond fantastic with top notch employees who provide excellent customer service, this is the place!!!
  • David
    United States United States
    Very easy to communicate with staff before and during our stay
  • Gil
    United States United States
    We got an upgrade on the room without adding money, the room was great the view and amenities, staff and housekeeping did a great job.the Nespresso machine was a bonus and served us well, the property is beautiful and smells really good!
  • Caitlin
    United States United States
    A wonderful location for shopping and sightseeing. Well appointed, incredibly large & comfortable rooms. Friendly, professional staff.
  • Barbara
    Switzerland Switzerland
    Perfect location! The Staff made sure that we had a comfortable stay.
  • Eyad
    Qatar Qatar
    The attention to details is an admirable trait of this hotel I was contacted for any special requirements once I booked and those were met and in full
  • Marie
    United States United States
    The room was beautiful, the amenities were very nice.

Hotel area info

Restaurants

2 Restaurants On Site
  • Brass Tack
    • Cuisine
      American
    • Open for
      Breakfast • Brunch • Lunch • Dinner
    • Ambience
      Family-friendly • Traditional • Modern • Romantic
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free
  • Bernard's Cocktail Lounge
    • Cuisine
      American
    • Open for
      Dinner
    • Ambience
      Traditional

Amenities of Waldorf Astoria Chicago

Great facilities! Review score, 9.3

Most popular amenities

  • Indoor swimming pool
  • Private Parking
  • Wifi in all areas
  • Family rooms
  • Non-smoking rooms
  • Fitness center
  • Spa
  • 2 restaurants
  • Bar
  • Breakfast

Bathroom

  • Toilet paper
  • Towels
  • Bathtub or shower
  • Slippers
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bathtub
  • Shower

Bedroom

  • Wardrobe or closet
  • Alarm clock

Outdoors

  • Outdoor furniture
  • Sun deck
  • Terrace

Kitchen

  • Coffee machine
  • Microwave
  • Refrigerator
  • Kitchenette

Room Amenities

  • Socket near the bed

Pets
Pets are allowed. Charges may apply.

Activities

  • Bicycle rental
    Additional charge
  • Aerobics
    Additional charge
  • Live sports events (broadcast)
  • Live music/Performance
  • Themed dinners
    Additional charge
  • Evening entertainment
    Additional charge
  • Water sports facilities on site
  • Cycling

Living Area

  • Desk

Media & Technology

  • Streaming service (like Netflix)
  • Game console
  • Flat-screen TV
  • Cable channels
  • Video
  • Radio
  • Telephone
  • TV
  • Pay-per-view channels

Food & Drink

  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kids' meals
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar

Internet
Wifi is available in all areas and charges apply.

Parking
Private parking is available on site (reservation is not needed) and costs $85 per day.

  • Valet parking
  • Parking garage
  • Electric vehicle charging station
  • Accessible parking

Transportation

  • Public transit tickets
    Additional charge

Front Desk Services

  • Invoice provided
  • Lockers
  • Private check-in/out
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Express check-in/out
  • 24-hour front desk

Entertainment & Family Services

  • Strollers
  • Board games/Puzzles
  • Babysitting/Child services
    Additional charge

Cleaning Services

  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
  • Laundry

Business Facilities

  • Fax/Photocopying
  • Business center
  • Meeting/Banquet facilities

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe

General

  • Pet bowls
  • Pet basket
  • Carbon monoxide detector
  • Grocery deliveries
    Additional charge
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Wake-up service
  • Heating
  • Car rental
  • Laptop safe
  • Packed lunches
  • Carpeted
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service

Accessibility

  • Visual aids (Braille)
  • Toilet with grab rails
  • Wheelchair accessible

Indoor swimming pool
Free!

  • Open all year
  • All ages welcome
  • Pool/Beach towels
  • Beach chairs/Loungers

Spa

  • Locker rooms
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Massage chair
  • Full-body massage
  • Hand massage
  • Head massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/Wellness packages
  • Foot bath
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Light therapy
  • Body wrap
  • Body scrub
  • Body treatments
  • Hairstyling
  • Hair coloring
  • Haircut
  • Pedicure
  • Manicure
  • Hair treatments
  • Makeup services
  • Waxing services
  • Facial treatments
  • Beauty services
  • Beach chairs/Loungers
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
  • Sauna

Languages Spoken

  • Arabic
  • English
  • Spanish
  • Chinese

House rules

Waldorf Astoria Chicago takes special requests – add in the next step!
Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are allowed. Charges may apply.
Groups
When booking more than 9 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubDiscoverUnionPay debit cardUnionPay credit card

The fine print

Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Waldorf Astoria Chicago