Hyatt Centric Playa del Carmen - Downtown House & Beach House
Hyatt Centric Playa del Carmen - Downtown House & Beach House
- City view
- Pet friendly
- Swimming pool
- Free Wifi
- Terrace
- Balcony
- Bathtub
- Air conditioning
- 24-hour front desk
- Key card access
About this property
Hyatt Centric Playa del Carmen - Downtown House & Beach House is ideally located in the heart of Playa del Carmen, just steps from the vibrant 5th Avenue and only 984 feet from 28 de Julio Square. Guests can enjoy two distinct experiences: Beach House, offering direct access to the beach, and Downtown House, which features a vibrant city atmosphere and a rooftop with stunning ocean views, allowing guests to enjoy the best of both worlds – lively city life and the tranquility of the coast. Family-friendly and pet-friendly, the hotel features year-round outdoor pools and a fitness center. Indulge in delicious meals or refreshing cocktails at any of our 3 restaurants and bars, whether at the rooftop in Downtown House or beachfront at the Beach House. Every room is spacious and stylish, has air-conditioned, and equipped with a flat-screen TV with cable channels and Chromecast. Certain units include a comfortable seating area to unwind after a day of exploration, and for your comfort, bathrobes and complimentary toiletries are provided. Guests will enjoy additional perks, including Tequila or Mezcal tastings, daily bottled water, and fast Wi-Fi access. Hyatt Centric Playa del Carmen is conveniently located just 2297 feet from the ADO International Bus Station and 2953 feet from the Playa del Carmen Maritime Terminal. Cancun International Airport is the nearest airport, just a 45-minute car drive away. Whether you’re seeking beachfront relaxation or vibrant city adventures, Hyatt Centric Playa del Carmen offers an unforgettable experience for every traveler.
Couples in particular like the location – they rated it 8.7 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular amenities
- 2 swimming pools
- Free Wifi
- Beachfront
- Parking
- Airport shuttle
- Fitness center
- Non-smoking rooms
- Tea/Coffee Maker in All Rooms
- Bar
- Breakfast
Sustainability
- Green Key (FEE)
Guest reviews
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Guests who stayed here loved
- Robinson
Mexico
“Always loved staying at this Hyatt, staff and experience was amazing 😻” - Fabiola
United States
“Hotel wonderful , nice rooms and clean . The location is Excellent land the personal very friendly.” - Trenton“Staff were excellent, rooms super clean for Mex standards.”
- Shena
Belize
“Everything it looked exactly as portrayed in the pictures. Staff excellent service, from arrival to departure they were the always pleasant. Great location, food breakfast excellent best in playa.” - Ian“Great location and beautiful hotel. I would definitely stay there again.”
- Saul“It was clean and really moody. It is close to a lot of restaurants, shopping and Coco Bongo.”
- Eve“great location right off 5th Avenue, great rooftop”
- Or
Cyprus
“I liked the rooms and the location, also the pool area was nice. my private cellphone was gone from my room and found by the staff after contacting them..” - Monica“This resort is FIRST-CLASS all the way! the BEST hotel in Playa del Carmen. Stunning spacious modern rooms, roof deck pools and restaurants. Added bonus is all-access to the Beach House with cabanas, an outside bar and beach access. Great...”
- Mark
United Kingdom
“Came here after being disappointed with Tulum. Great location and friendly staff. Rooms were very comfortable and plush. I was worried about the noise because of some other reviews but it wasn’t a problem at all, despite the zone.”
Hotel area info
Restaurants
- UMI Urban Kitchen (located at Hyatt Centric Downtown House Rooftop)
- CuisineAmerican • Caribbean • Pizza • Seafood • Tex-Mex • Local • International • Grill/BBQ
- Open forDinner
- AmbienceModern • Romantic
- Dietary optionsVegan • Gluten-free • Dairy-free
- C-Grill (located at Hyatt Centric Beach House)
- CuisineAmerican • Caribbean • Mexican • Pizza • Seafood • Tex-Mex • Local • International • Grill/BBQ
- Open forBreakfast • Brunch • Lunch • Dinner • Cocktail hour
- AmbienceFamily-friendly • Modern • Romantic
- Dietary optionsKosher • Vegetarian • Vegan • Gluten-free • Dairy-free
- Alessia Day Club (Pool restaurant)
- CuisineAmerican • Mexican • Pizza • Seafood
Amenities of Hyatt Centric Playa del Carmen - Downtown House & Beach House
Most popular amenities
- 2 swimming pools
- Free Wifi
- Beachfront
- Parking
- Airport shuttle
- Fitness center
- Non-smoking rooms
- Tea/Coffee Maker in All Rooms
- Bar
- Breakfast
Bathroom
- Toilet paper
- Towels
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
- Shower
Bedroom
- Linens
- Wardrobe or closet
- Alarm clock
Outdoors
- Outdoor furniture
- Beachfront
- Sun deck
- Terrace
Kitchen
- Dining table
- Coffee machine
Room Amenities
- Socket near the bed
- Clothes rack
PetsPets are allowed. No extra charges.
Activities
- Live music/PerformanceAdditional chargeOff-site
- Cooking classAdditional chargeOff-site
- Happy hourAdditional charge
- Themed dinnersAdditional chargeOff-site
- Temporary art galleriesAdditional chargeOff-site
- Beach
- Nightclub/DJ
- SnorkelingAdditional chargeOff-site
- DivingAdditional chargeOff-site
- CyclingOff-site
- FishingAdditional chargeOff-site
Living Area
- Dining area
- Sitting area
Media & Technology
- Streaming service (like Netflix)
- Flat-screen TV
- Cable channels
- Radio
- Telephone
- TV
- Pay-per-view channels
Food & Drink
- Coffee house on site
- FruitAdditional charge
- Wine/ChampagneAdditional charge
- Kids' mealsAdditional charge
- Special diet meals (on request)
- Snack bar
- Breakfast in the room
- Bar
- Minibar
- Tea/Coffee maker
InternetWifi is available in all areas and is free of charge.
ParkingPublic parking is available at a location nearby (reservation is not needed) and costs $20 per day.
- Valet parking
- Parking garage
- Accessible parking
Front Desk Services
- Invoice provided
- Private check-in/out
- Concierge
- Baggage storage
- Tour desk
- Currency exchange
- Express check-in/out
- 24-hour front desk
Entertainment & Family Services
- Board games/Puzzles
- Babysitting/Child servicesAdditional charge
Cleaning Services
- Daily housekeeping
- Suit pressAdditional charge
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
Business Facilities
- Fax/Photocopying
- Meeting/Banquet facilitiesAdditional charge
Safety & security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safe
General
- Shuttle serviceAdditional charge
- Pet bowls
- Pet basket
- Carbon monoxide detector
- Grocery deliveriesAdditional charge
- Shared lounge/TV area
- Designated smoking area
- Air conditioning
- Smoke-free property
- Hypoallergenic room available
- Wake-up service
- Tile/Marble floor
- Laptop safe
- Packed lunches
- Elevator
- Fan
- Ironing facilities
- Facilities for disabled guests
- Airport shuttleAdditional charge
- Non-smoking rooms
- Iron
- Wake-up service/Alarm clock
- Room service
Accessibility
- Visual aids (Braille)
- Toilet with grab rails
- Wheelchair accessible
2 swimming pools
Pool 1 – outdoorFree!
- Open all year
- Adults only
- Pool is on rooftop
- Infinity pool
- Pool with view
- Shallow end
- Pool/Beach towels
- Pool bar
- Beach chairs/Loungers
- Beach umbrellas
Pool 2 – outdoorFree!
- Open all year
- All ages welcome
- Shallow end
- Pool/Beach towels
- Beach chairs/Loungers
- Beach umbrellas
Spa
- Yoga classes
- Fitness
- Beach umbrellas
- Beach chairs/Loungers
- Fitness center
Languages Spoken
- English
- Spanish
House rules
Child policies
Children of all ages are welcome.
Children 13 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
The number of cribs allowed depends on the option you choose. Check your selected option for more info.
There are no extra beds available at this property.
All cribs are subject to availability.
The fine print
Please note: When booking more than 5 rooms, different policies and additional supplements may apply.
A service charge of 10.00% is not included and must be paid at check in.
Lifestyle Fee (Resort Fee) includes the following per day:
Free Bike Rental: 7:00 AM to 6:00 PM *Subject to availability
Unlimited WI-FI: High speed
30% Off on access to The Frida Kahlo Museum.*Does not apply in the Gift Shop
Tequila Tastings: Everyday 6:00 PM
Mexico, Canada & USA Free Calls *Cell phone calls not included
15% Off at Dinner at our restaurants UMI and C Grill. Presenting coupon. Valid only 1 coupon per stay.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Hyatt Centric Playa del Carmen - Downtown House & Beach House of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.