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About this property

This oceanfront hotel in Playa del Carmen is located directly on the beach, one block from the famous Fifth Avenue entertainment area. The hotel offers a 24-hour front desk and free Wi-Fi. Every guest room at the Hotel Pelicano Inn Playa del Carmen features a private bathroom and air conditioning. Some rooms provide a view of the ocean. Guests can enjoy a meal in the restaurant or a drink in the bar at the Playa del Carmen Pelicano.

Couples in particular like the location – they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Located in the heart of Playa del Carmen, this hotel has an excellent location score of 9.4

    • Breakfast Info

    • Continental, American


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Availability

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Room Type
Number of guests
 
2 full beds
2 full beds
2 full beds
1 king bed
2 full beds
and
1 king bed
2 full beds
1 full bed
and
1 queen bed
Bedroom
1 queen bed
Living room
1 sofa bed
2 full beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Dawn
    United States United States
    Great location, close to all shops and excitement but still quiet enough at night. Locked door to get in and out of facility.
  • Julie
    Australia Australia
    We booked beachfront and that's what we got. It was great to be a little away from Fifth Avenue, but still we heard the 'doof doof' of the music until the early hours. If noise is a problem, then beachfront might not be best for you, as after the...
  • Toni
    United States United States
    Situated on the sea with modern amenities. The stone work in the courtyard was very beautiful. We had a couple of maintenance issues in the room that were immediately resolved
  • Sharon
    United States United States
    Breakfast was included and amazing view of the Caribbean! Isaac was excellent 👍. All the staff were so great! Chairs and umbrellas included. I can't say enough good things about our stay. If you have trouble with stairs be sure to mention...
  • Bonifacio
    United States United States
    We loved the room, a junior suite, on the 2nd floor overlooking the beach. Access to LaQuinta was perfect. Impressed with security precautions. Breakfast , included, was awesome, a lot to choose from. We would stay again.
  • Helene
    United States United States
    Easy check in. Loved being right on beach and the restaurant and staff were amazing . Breakfast was very good
  • Julie-ann
    Canada Canada
    Loved this property . Great staff. The breakfast was not good they need to upgrade their food quality as it tastes like hospital food. The rooms were nice , clean and staff was hospitable. Great location !
  • Luis
    United States United States
    Great facilities and hospitality. The room service was amazing and the restaurant staff was hard working. The last time we stayed there was during covid and they have really stepped up their hospitality. The breakfast was a hit.
  • Renee
    United States United States
    Location is awesome it was one block from 5th street and on the beach. Rooms clean and cold. Breakfast wast good wouldnt say over the top but good. The staff was amazing. I would definitely recommend.
  • Grazyna
    United States United States
    The location is absolutely the best! Beach front and just steps away from the 5th Ave. beautiful courtyard and a great, beachfront restaurant. Breakfast - great choices and very tasty. The most pleasant, accommodating staff ever! Shout out to the...

Hotel area info

Restaurants

1 Restaurant On Site
  • Restaurante #1
    • Cuisine
      American
    • Open for
      Breakfast • Brunch • Lunch • Dinner • Cocktail hour
    • Ambience
      Family-friendly • Traditional • Modern • Romantic
    • Dietary options
      Vegetarian

Amenities of Pelicano Inn Playa del Carmen - Beachfront Hotel

Great facilities! Review score, 8.2

Most popular amenities

  • Free Wifi
  • Beachfront
  • Airport shuttle
  • Family rooms
  • Non-smoking rooms
  • Restaurant
  • Room service
  • Bar
  • Air conditioning

Bathroom

  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Shower

Bedroom

  • Linens
  • Wardrobe or closet

View

  • View

Outdoors

  • Outdoor furniture
  • Beachfront
  • Sun deck
  • Garden

Kitchen

  • Refrigerator

Room Amenities

  • Socket near the bed

Activities

  • Beach

Living Area

  • Sitting area

Food & Drink

  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Bar
  • Minibar

Internet
Wifi is available in the rooms and is free of charge.

Parking
No parking available.

Front Desk Services

  • Invoice provided
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk

Entertainment & Family Services

  • Board games/Puzzles

Business Facilities

  • Fax/Photocopying
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key access
  • 24-hour security
  • Safe

General

  • Shuttle service
    Additional charge
  • Air conditioning
  • Smoke-free property
  • Mosquito net
  • Tile/Marble floor
  • Soundproof
  • Private entrance
  • Packed lunches
  • Fan
  • Family rooms
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service

Accessibility

  • Upper floors accessible by stairs only

Spa

  • Yoga classes
  • Beach umbrellas
  • Beach chairs/Loungers
  • Public Bath

Languages Spoken

  • English
  • Spanish

House rules

Pelicano Inn Playa del Carmen - Beachfront Hotel takes special requests – add in the next step!
Check-in
From 3:00 PM to 10:30 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
From 7:00 AM to 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 4 rooms, different policies and additional fees may apply.
Accepted payment methods
VisaMastercardCash

The fine print

Must-know information for guests at this property

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that breakfast included rates do not include breakfast for any additional children staying in the rooms. Breakfast for children is payable at the hotel.

Please note that the property does not have a Swimming pool or Parking.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In the event of an early departure, the property will charge you the full amount for your stay.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

FAQs about Pelicano Inn Playa del Carmen - Beachfront Hotel