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About this property
Stylish restaurants, a spa center with indoor pool and free Wi-Fi are featured at this central hotel, located opposite Almaty’s Kunaev Park. Gogol Keshesi Tram Stop is 984 feet away. Elegant, air-conditioned rooms with rich carpet flooring and modern private bathrooms are offered at Grand Tien Shan Hotel. Each includes satellite TV, bathrobes and toiletries. International and Kazakh dishes are offered at the Nauryz restaurant, and an American-style breakfast is served every morning. Guests can enjoy drinks in the Cigara Club or in the lobby bar. Grand Tien Shan‘s Bali spa includes a fitness center, saunas and a steam bath. Massages and cosmetic treatments can be booked at the Velours de Rose beauty salon. The hotel is just a 5-minute walk from many of Almaty’s sights, including the Abay Opera House and the Ascension Cathedral.
Couples in particular like the location – they rated it 9.7 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular amenities
- Indoor swimming pool
- Free Wifi
- Airport shuttle
- Family rooms
- Spa
- Fitness center
- Non-smoking rooms
- 24-hour front desk
- Bar
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Guest reviews
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Guests who stayed here loved
- Richard
Thailand
“Great for spa, room, breakfast, staff helpfulness, and location.” - Angelica
Netherlands
“Overall, it is a fabulous hotel with an enviable location While the decor may possibly be considered as somewhat dowdy and dated, the rooms are incrediblely spacious and super comfortable Best of all were the staff. Everyone was eager to help...” - Andrew
United States
“Fantastic location. Love the somewhat faded Soviet-era charm. For the price it is more than adequate for a short stay.” - Goldsworthy
United Kingdom
“A relaxed gentility..a lovely old style hotel with great service and no glitz” - Николь
United Arab Emirates
“It’s quite good location for the hotel, right in the center. The room was fine, perfectly clean and everything seems to be new. Breakfast had many varieties of steamed vegetables and every morning different options were available. The staff was...” - Zhanna
Belgium
“The staff was exceptionally helpful and flexible. I arrived at 5.30 a.m., and they let me make a late check-out that I could sleep. Denis helped me a lot to arrange things and get a taxi. Really, top class level of service and highly recommended.” - Andrew“Great location and great price. The facilities are a bit tired, but that is to be expected. Efficient check in and check out and a reasonably good breakfast.”
- Jay“A relatively good value. Th hotel was fairly nice. The best part was th indoor swimming pool, which was open late. Staff there friendlier than in the hotel”
- Meenakshi“Great lication ,good english speaking staff,specially Mr David . Very friendly and helpful staff .Room sizes and interior good .Well known hotel to get online deliveries as well as taxi booking through yendex .”
- Raphaël
France
“Nice boutique hotel with large rooms and bathroom, nice spa with superb pools in the basement of the hotel. Located perfectly, walking distance to bars, restaurants and malls. My favorite place when visiting Almaty.”
Hotel area info
Restaurants
- Наурыз
- CuisineAsian • European
- AmbienceFamily-friendly • Traditional • Modern • Romantic
- Dietary optionsHalal • Vegetarian
Amenities of Grand Tien Shan Hotel
Most popular amenities
- Indoor swimming pool
- Free Wifi
- Airport shuttle
- Family rooms
- Spa
- Fitness center
- Non-smoking rooms
- 24-hour front desk
- Bar
Food & Drink
- Special diet meals (on request)
- Breakfast in the room
- Bar
InternetWifi is available in all areas and is free of charge.
ParkingNo parking available.
Front Desk Services
- Concierge
- ATM on site
- Baggage storage
- Tour desk
- Express check-in/out
- 24-hour front desk
Cleaning Services
- Suit pressAdditional charge
- Ironing service
- Dry cleaning
- Laundry
Business Facilities
- Fax/Photocopying
- Business center
- Meeting/Banquet facilities
Safety & security
- Fire extinguishers
- Smoke alarms
- Security alarm
- Key card access
- Key access
- 24-hour security
- Safe
General
- Shuttle serviceAdditional charge
- Designated smoking area
- Air conditioning
- Heating
- Packed lunches
- Elevator
- Family rooms
- Hair/Beauty salon
- Airport shuttleAdditional charge
- Non-smoking rooms
- Room service
Indoor swimming pool
- Open all year
Spa
- Turkish/Steam Bath
- Massage
- Spa
- Solarium
- Fitness center
- Sauna
Languages Spoken
- English
- Russian
House rules
Child policies
Children of all ages are welcome.
Children 6 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
The number of cribs allowed depends on the option you choose. Check your selected option for more info.
There are no extra beds available at this property.
All cribs are subject to availability.
The fine print
Please note that children younger than 6 years old are not allowed to visit the spa center. Children of 6-12 years old are allowed only if accompanied by their parents according to the following schedule:
- 08.00 a.m. – 17.00 p.m. on weekdays
- 08.00 a.m. - 15.00 p.m. on Saturdays
On Sundays children younger than 12 years old are not allowed to visit the spa center.
Please inform Grand Tien Shan Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.