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About this property

This tropical hotel is located next to Costa Rica's Arenal Volcano, 3.7 mi from La Fortuna. It offers a natural hot spring, outdoor adventure activities, a luxurious spa and scenic volcano views. The air-conditioned rooms and villas at Los Lagos Spa & Resort Thermal Experience are spacious and comfortable and feature scenic views. All have cable TV, a mini-bar and safe. Villas have a kitchenette and lounge. The standard and superior rooms are set in different areas of the property. The hotel’s Los Lagos Spa & Resort Thermal Experience features gourmet, tropical dishes made with local produce. You can also enjoy a cocktail at the relaxing swim-up Lemnos Wet Bar by the seasonal outdoor pool. The hotel organizes many activities, from canopy tours on wire cables in the trees, to visits to frog, butterfly and crocodile farms. A 1.7 mi walk takes you to a breathtaking viewpoint of the volcano. Los Lagos is less than 6.2 mi from Arenal Lake. Juan Santmaria International Airport is just over 2 hours’ drive away.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top Location: Highly rated by recent guests (9.5)

    • Breakfast Info

    • Continental, Vegetarian, American, Buffet

    • Free parking available at the hotel


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Availability

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Room Type
Number of guests
 
2 full beds
2 queen beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Michelle
    United States United States
    We loved the little bungalow we stayed in, even though there were some bugs and a little lizard that made their way in. The staff was super friendly and accommodating. We just had to call and a shuttle would come pick us up to take us to the...
  • Crawford
    United States United States
    We had a wonderful stay. The room was HUGE and very spacious. The back balcony was large and had a gorgeous view. We even had a side view of the volcano. The pools were a hit with my teens. The water slide was great - super fast. We never...
  • Kathleen
    United States United States
    Gorgeous resort, such beautiful landscape. Design of all the pools is amazing. Frequent shuttles. Breakfast bar was delicious with so many options. Front desk staff very welcoming and helpful.
  • Anne
    United States United States
    The facilities were amazing! We loved the pools (both thermal and cold water with water slide), swim-up bar, gardens and delicious buffet breakfast. Our room was clean, comfortable and an easy walk from both the pools and the restaurant/main...
  • Maia
    Canada Canada
    The grounds were spectacular. There were way more pools than we expected. The breakfast was also excellent.
  • Lior
    United States United States
    Great pools and thermal spa. Kids loved the slides.
  • Eri
    United States United States
    The pool slide was amazing! Kids and spouse loved it! The thermal pools were very relaxing. The food was also good. Rooms were large with a great shower.
  • Laura
    United States United States
    The grounds were beautiful and well cared for. Everything was beautifully groomed. The hot tubs and pools were fantastic. All of the employees were super friendly and helpful. It was also cool that you could wear a waterproof key on your wrist so...
  • Alisha
    Canada Canada
    Very quiet and relaxing lots of animal activity and very close to town so you can just drive 10 mins to get anything
  • Amy
    United States United States
    The staff was 10/10! Daniel was the best at the pool bar!

Hotel area info

Restaurants

1 Restaurant On Site
  • Restaurante las Palmas
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly

Amenities of Los Lagos Spa & Thermal Resort Experience

Great facilities! Review score, 9.2

Most popular amenities

  • Outdoor swimming pool
  • Free parking
  • Free Wifi
  • Spa
  • Family rooms
  • Airport shuttle
  • Restaurant
  • Hot spring bath
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Linens
  • Wardrobe or closet
  • Alarm clock

View

  • Landmark view
  • Mountain view
  • Garden view
  • View

Outdoors

  • Balcony
  • Terrace
  • Garden

Kitchen

  • Refrigerator

Pets
Pets are allowed on request. Charges may apply.

Activities

  • Cooking class
    Additional chargeOff-site
  • Walking tours
    Additional charge
  • Hiking
  • Canoeing
    Additional charge

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV

Food & Drink

  • Wine/Champagne
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Bar

Internet
Wifi is available in public areas and is free of charge.

Parking
Free public parking is available on site (reservation is not needed).

    Front Desk Services

    • Invoice provided
    • Private check-in/out
    • Concierge
    • Tour desk
    • 24-hour front desk

    Cleaning Services

    • Daily housekeeping
    • Suit press
      Additional charge
    • Laundry
      Additional charge

    Business Facilities

    • Business center
      Additional charge
    • Meeting/Banquet facilities
      Additional charge

    Safety & security

    • Fire extinguishers
    • Key card access
    • Safe
      Additional charge

    General

    • Shuttle service
      Additional charge
    • Designated smoking area
    • Air conditioning
    • Smoke-free property
    • Wake-up service
    • Family rooms
    • Airport shuttle
      Additional charge
    • Non-smoking rooms
    • Wake-up service/Alarm clock
    • Room service

    Accessibility

    • Entire unit wheelchair accessible
    • Entire unit located on ground floor

    Outdoor swimming pool
    Free!

    • Open all year
    • Pool with view
    • Shallow end
    • Pool/Beach towels
    • Pool bar

    Spa

    • Kids' pool
    • Spa/Wellness packages
    • Spa facilities
    • Beach chairs/Loungers
    • Waterslide
    • Hot spring bath
    • Spa
      Additional charge

    Languages Spoken

    • English
    • Spanish

    House rules

    Los Lagos Spa & Thermal Resort Experience takes special requests – add in the next step!
    Check-in
    From 3:00 PM to 11:00 PM
    Check-out
    From 6:00 AM to 12:00 PM
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
    Children & Beds

    Child policies

    Children of all ages are welcome.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    0 - 2 years
    Crib upon request
    Free

    The number of cribs allowed depends on the option you choose. Check your selected option for more info.

    There are no extra beds available at this property.

    All cribs are subject to availability.

    No age restriction
    There's no age requirement for check-in
    Pets
    Pets are allowed on request. Charges may apply.
    Accepted payment methods
    American ExpressVisaMastercardCash

    The fine print

    Must-know information for guests at this property

    In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

    Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

    Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

    Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

    Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

    Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

    FAQs about Los Lagos Spa & Thermal Resort Experience