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About this property

This luxurious hotel offers 3 swimming pools surrounded by palm trees and comfortable sun loungers. Rooms have private balconies and free WiFi. Hotel Sonesta Cartagena is only a 15-minute drive from the celebrated San Felipe Castle and Cartagena’s Museum of Gold. Guests are welcomed with a complimentary cocktail upon check-in. Chic rooms at Sonesta are styled with warm shades and minimalist décor. They feature air-conditioning, flat-screen satellite TV and spacious balconies with comfortable chairs. Bathrooms include showers and toiletries. Guests can enjoy breakfast at the poolside bar, with world famous Colombian coffee and tropical fruits. The restaurant offers international cuisine, Caribbean specialties and room service. Shuttles to Rafael Nuñez Airport, 3 km away can be arranged.

Couples particularly like the location — they rated it 8.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

GHL Hoteles, Sonesta International
Hotel chain/brand

Property highlights

    • Top location: Highly rated by recent guests (8.3)

    • Breakfast info

    • Buffet

    • Free parking available at the hotel

    • Loyal customers

    • There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 double beds
1 large double bed
1 double bed
2 double beds
1 large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Gio
    Colombia Colombia
    Staff are very keen to help you specifically: Jaime, Diana, Melissa, and people of the restaurant.
  • Edward
    United States United States
    Clean, great staff, it’s on the beach and breakfast every morning
  • David
    Germany Germany
    Great facilities, very friendly staff, tennis court was a huge plus. Transport was always available.
  • Thomas
    Canada Canada
    The hotel is good value for money, most of the staff is excellent. Eduardo on the front desk is amazing, a true gentleman. The restaurant special mention to Lina and Alonso. In housekeeping Jessica was magnificent. My only criticism was no wine...
  • Claire
    United Kingdom United Kingdom
    Clean, great swimming pools, friendly, helpful staff, well organised and well priced taxi to Cartegena airport
  • Monique
    Trinidad and Tobago Trinidad and Tobago
    I love that there was an ATM, shops and even a 24hr mini mart. They were very convenient. Location was good as well.
  • Anyela
    Belgium Belgium
    The installation are good, the staff is amazing ! They are very collaborative and great Energy! 🥰
  • Jimmy
    Philippines Philippines
    everything. . staff were excellently friendly. loved it.
  • Nina
    Croatia Croatia
    Very comfortable resort with all the amenities, next to the beach, good breakfast and restaurant. Good organization, worth the money.
  • Genny
    Colombia Colombia
    Nice… It was good, the access was good (female) It was good, the access was good (male) easy to the pools and go straight to the beach

Hotel surroundings

Restaurants

2 restaurants on site
  • Restaurante Palenke
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly
  • Restaurante Enso Comida Nikkei
    • Cuisine
      Sushi • Vietnamese • Asian
    • Open for
      Lunch • Dinner
    • Ambiance
      Family friendly

Facilities of Sonesta Hotel Cartagena

Great facilities! Review score, 8

Most popular facilities

  • 3 swimming pools
  • Free WiFi
  • Beachfront
  • Free parking
  • Airport shuttle
  • Family rooms
  • 2 restaurants
  • Fitness centre
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Linen
  • Alarm clock

Outdoors

  • Beachfront
  • Sun terrace
  • Balcony

Kitchen

  • Cleaning products

Room Amenities

  • Socket near the bed

Activities

  • Beach
  • Tennis court

Living Area

  • Seating Area
  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Wine/champagne
    Additional charge
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar

Internet
WiFi is available in all areas and is free of charge.

Parking
Free public parking is possible on site (reservation is needed).

  • Parking garage

Reception services

  • Private check-in/check-out
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • 24-hour front desk

Cleaning services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge
  • Business centre
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safety deposit box

General

  • Shuttle service
    Additional charge
  • Pet bowls
  • Pet basket
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Tile/marble floor
  • Laptop safe
  • Lift
  • Family rooms
  • Pants press
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Wake up service/Alarm clock
  • Room service

3 swimming pools

Pool 1 - outdoorFree!

  • Open all year
  • Infinity pool
  • Pool/beach towels
  • Pool bar
  • Sun loungers or beach chairs
  • Sun umbrellas

Pool 2 - outdoorFree!

  • Open all year
  • All ages welcome
  • Pool/beach towels
  • Sun loungers or beach chairs
  • Sun umbrellas

Pool 3 - outdoor (kids)Free!

  • Suitable for kids
  • Shallow end

Wellness

  • Kids' pool
  • Fitness
  • Sun loungers or beach chairs
  • Fitness centre

Languages spoken

  • English
  • Spanish

House rules

Sonesta Hotel Cartagena takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 10 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubCash

The fine print

Need-to-know information for guests at this property

Please note special conditions apply for more than 10 reservations. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

Please note that the lobby pool is under maintenance every Tuesday or Wednesday after a holiday weekend and is open from 9am to 8pm.

Please note that the free parking service is available upon availability.

As per Colombia's tax laws Foreign visitors and Colombian citizens currently living outside Colombia are tax-exempt (19% VAT) when receive a PIP3, PIP5, PIP6, PIP10, TP7, TP11 stamp or TP12 visa upon entry to the country. Exemption only applies to room package rates (accommodations plus service). Permit must be shown upon arrival.

Dear guest, we want to inform you that a section of our hotel rooms is in the process of being remodeled, as well as part of the façade for maintenance. We appreciate your understanding and continue working to achieve your complete satisfaction.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

License number: 24587

FAQs about Sonesta Hotel Cartagena