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About this property

This luxurious hotel offers 3 swimming pools surrounded by palm trees and comfortable sun loungers. Rooms have private balconies and free WiFi. Hotel Sonesta Cartagena is only a 15-minute drive from the celebrated San Felipe Castle and Cartagena’s Museum of Gold. Guests are welcomed with a complimentary cocktail upon check-in. Chic rooms at Sonesta are styled with warm shades and minimalist décor. They feature air-conditioning, flat-screen satellite TV and spacious balconies with comfortable chairs. Bathrooms include showers and toiletries. Guests can enjoy breakfast at the poolside bar, with world famous Colombian coffee and tropical fruits. The restaurant offers international cuisine, Caribbean specialties and room service. Shuttles to Rafael Nuñez Airport, 1.9 mi away can be arranged.

Couples in particular like the location – they rated it 8.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

GHL Hoteles, Sonesta International
Hotel chain/brand

Property highlights

    • Top Location: Highly rated by recent guests (8.3)

    • Breakfast Info

    • Buffet

    • Free parking available at the hotel

    • Loyal Customers

    • There are more repeat guests here than most other properties.


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Availability

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Room Type
Number of guests
 
2 full beds
1 queen bed
1 full bed
2 full beds
1 queen bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • German
    Colombia Colombia
    The staff were very kind and helpful, always ready to help. The facilities were impecable, the pools beautiful and the food was amazing. The prices are a bit high but expected for the city.
  • Francisco
    United States United States
    Breakfast was very good; fruits were fresh and a great variety. Service was very good also, Staff at the Sonesta was helpful.
  • Lalima
    United States United States
    Very clise to the beach. Quick ride from the airport. Pools are amazing and very clean along with the restaurant on site. Staff was incredible and very accommodating. Would highly recommend this place for anyone traveling to Cartagena.
  • Nancy
    United States United States
    Everything was excellent, but I must especially mention Eduardo. The hotel should be proud to have such a wonderful employee. From the moment we arrived, he welcomed us warmly and helped us with our luggage. We travel a lot, but this was truly one...
  • Ginai
    United States United States
    The property immediately exceeded my expectations upon arrival. The staff was / is extremely accommodating and the grounds where well maintained. My only gripe is that parts of the hotel showed visible signs of where but you could see that they...
  • Bryan
    Colombia Colombia
    The location. The staff is amazing with all customers. The breakfast is the more delicious ever tried. The pools and also that there are shops in the hotel to get things.
  • Monica
    United States United States
    Easy to find transport at reasonable prices, grocery store next to the hotel is convenient. Walking distance to the beach (across the street)
  • Sofía
    Colombia Colombia
    The installations are so good. The staff is so nice and cleaning is the best. Everything we needed they always attentive to serve us
  • Breda
    Slovenia Slovenia
    Breakfast was excellent, the room was good size, staff was helpfull and organize.
  • Mauricio
    Guatemala Guatemala
    People and rooms great treatment very nice place very recommended

Hotel area info

Restaurants

2 Restaurants On Site
  • Restaurante Palenke
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly
  • Restaurante Enso Comida Nikkei
    • Cuisine
      Sushi • Vietnamese • Asian
    • Open for
      Lunch • Dinner
    • Ambience
      Family-friendly

Amenities of Sonesta Hotel Cartagena

Great facilities! Review score, 8

Most popular amenities

  • 3 swimming pools
  • Free Wifi
  • Beachfront
  • Free parking
  • Airport shuttle
  • Family rooms
  • 2 restaurants
  • Fitness center
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Linens
  • Alarm clock

Outdoors

  • Beachfront
  • Sun deck
  • Balcony

Kitchen

  • Cleaning products

Room Amenities

  • Socket near the bed

Activities

  • Beach
  • Tennis court

Living Area

  • Sitting area
  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Wine/Champagne
    Additional charge
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar

Internet
Wifi is available in all areas and is free of charge.

Parking
Free public parking is available on site (reservation is needed).

  • Parking garage

Front Desk Services

  • Private check-in/out
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • 24-hour front desk

Cleaning Services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Business center
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safe

General

  • Shuttle service
    Additional charge
  • Pet bowls
  • Pet basket
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Tile/Marble floor
  • Laptop safe
  • Elevator
  • Family rooms
  • Suit press
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Wake-up service/Alarm clock
  • Room service

3 swimming pools

Pool 1 – outdoorFree!

  • Open all year
  • Infinity pool
  • Pool/Beach towels
  • Pool bar
  • Beach chairs/Loungers
  • Beach umbrellas

Pool 2 – outdoorFree!

  • Open all year
  • All ages welcome
  • Pool/Beach towels
  • Beach chairs/Loungers
  • Beach umbrellas

Pool 3 – outdoor (kids)Free!

  • Suitable for kids
  • Shallow end

Spa

  • Kids' pool
  • Fitness
  • Beach chairs/Loungers
  • Fitness center

Languages Spoken

  • English
  • Spanish

House rules

Sonesta Hotel Cartagena takes special requests – add in the next step!
Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 10 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubCash

The fine print

Must-know information for guests at this property

Please note special conditions apply for more than 10 reservations. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

Please note that the lobby pool is under maintenance every Tuesday or Wednesday after a holiday weekend and is open from 9am to 8pm.

Please note that the free parking service is available upon availability.

As per Colombia's tax laws Foreign visitors and Colombian citizens currently living outside Colombia are tax-exempt (19% VAT) when receive a PIP3, PIP5, PIP6, PIP10, TP7, TP11 stamp or TP12 visa upon entry to the country. Exemption only applies to room package rates (accommodations plus service). Permit must be shown upon arrival.

Dear guest, we want to inform you that a section of our hotel rooms is in the process of being remodeled, as well as part of the façade for maintenance. We appreciate your understanding and continue working to achieve your complete satisfaction.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

License number: 24587

FAQs about Sonesta Hotel Cartagena