Self Service Repair

Self Service Repair is intended for individuals with the knowledge and experience to repair electronic devices. If you are experienced with the complexities of repairing electronic devices, Self Service Repair provides you with access to genuine Apple parts, tools, and repair manuals to perform your own out-of-warranty repair. Follow these steps to perform a variety of out-of-warranty repairs for iPhone and iPad, such as display replacements.

1. Start with the repair manual

Read the repair manual for your iPhone or iPad model to familiarize yourself with the steps required and the parts, tools, and materials needed for your model and repair type. To purchase the genuine Apple parts and tools, you will need the repair manual ID. You can find the manual ID in the manual’s introduction.

2. Order parts and tools for an Apple product repair

In Moldova, genuine Apple parts and professional-grade tools can be purchased from these distributors:

Genuine Apple parts are engineered and tailored for each product, and go through extensive testing to ensure the highest quality, integrity, safety, and reliability. The professional-grade tools are designed to withstand the rigor of high-volume daily use to repair Apple products safely and reliably time after time. These are the same parts and tools that we make available to Apple Authorized Service Providers.

For certain genuine Apple part purchases, your product serial number or IMEI may be required. Learn how to find the serial number of your Apple product.

Visit the Genuine Parts Distributor page for more information on how to purchase genuine Apple parts with a business account.

3. Repair your device

After receiving the genuine Apple parts, follow the technical instructions in the repair manual for your iPhone or iPad model to perform the repair.

Repair Assistant and System Configuration are postrepair software tools for finishing repairs. The repair manual will indicate if a postrepair software tool is recommended.

4. Return replaced part for recycling

A distributor may accept the return of used or damaged parts replaced during your repair so that they can be refurbished or recycled responsibly. For certain repair types, you may also receive a credit when you return a replaced part from your Apple device. Check the distributor website for more information on replaced part return instructions.