Zalando – online fashion store
4.7star
1.24M reviews
50M+
Downloads
Rated for 3+
info
About this app
The Zalando app is your new go-to for quality fashion and lifestyle brands (over 6,000!), outfit and beauty inspiration at your fingertips, and a shopping experience that’s all smooth and no stress.
IT'S GIVING INSPIRATION
• Follow your favourite creators for outfit and styling inspo
• Follow brands you like to see more from them first, including new releases and exclusive collections
• Curate and follow boards of the outfits, videos, and products that inspire you, and start inspiring others
• Explore what’s trending across Europe with Trend Spotter and see what everyone’s wearing in Berlin, Paris, and Milan right now
• Tune into our Live videos to get tips from the experts, product how-tos, and inspo you can add directly to your bag
• Tap into Stories to get your style and culture guide with features like “What do I wear?” plus the latest on major brand collabs
• Save your faves to your wishlist and never miss a size update or price drop
IT'S GIVING CHOICE
• Browse over 11,000 items from a wide range of brands, including all-time fashion favourites
• Dive into our different assortments: clothing, shoes, accessories, sports, beauty and skincare, preloved gems, and kidswear
• Get updates on the things you care about - from news and trends to sales and discount codes
• Hear about new collections and product launches from the brands you love
• Never miss a price drop or restock by opting in to notifications on items in your wishlist
• Give preloved clothing a new life when you shop our extensive selection of pre-owned (but just like new!) clothing, accessories, and boots
Pick your preferred way to pay and enjoy delivery directly to your own doorstep
IT'S GIVING PERSONAL
• Benefit from spot-on recommendations that show you the items you’ll love, without you needing to go looking for them
• Rate how the fashion you’ve ordered fits and get personalised sizing advice as you shop
• Get measured with our measurements tool to find what fits, fast
• Try on outfits in our virtual fitting room to see how they’ll fit before ordering
• Get instant style and outfit advice from the Zalando Assistant, a tailor-made AI-powered fashion assistant to help you on your shopping journey
So, ready to explore the app?
Shop the brands you love, unlock exclusive deals, and get inspiration and recommendations that feel like they were made just for you.
IT'S GIVING INSPIRATION
• Follow your favourite creators for outfit and styling inspo
• Follow brands you like to see more from them first, including new releases and exclusive collections
• Curate and follow boards of the outfits, videos, and products that inspire you, and start inspiring others
• Explore what’s trending across Europe with Trend Spotter and see what everyone’s wearing in Berlin, Paris, and Milan right now
• Tune into our Live videos to get tips from the experts, product how-tos, and inspo you can add directly to your bag
• Tap into Stories to get your style and culture guide with features like “What do I wear?” plus the latest on major brand collabs
• Save your faves to your wishlist and never miss a size update or price drop
IT'S GIVING CHOICE
• Browse over 11,000 items from a wide range of brands, including all-time fashion favourites
• Dive into our different assortments: clothing, shoes, accessories, sports, beauty and skincare, preloved gems, and kidswear
• Get updates on the things you care about - from news and trends to sales and discount codes
• Hear about new collections and product launches from the brands you love
• Never miss a price drop or restock by opting in to notifications on items in your wishlist
• Give preloved clothing a new life when you shop our extensive selection of pre-owned (but just like new!) clothing, accessories, and boots
Pick your preferred way to pay and enjoy delivery directly to your own doorstep
IT'S GIVING PERSONAL
• Benefit from spot-on recommendations that show you the items you’ll love, without you needing to go looking for them
• Rate how the fashion you’ve ordered fits and get personalised sizing advice as you shop
• Get measured with our measurements tool to find what fits, fast
• Try on outfits in our virtual fitting room to see how they’ll fit before ordering
• Get instant style and outfit advice from the Zalando Assistant, a tailor-made AI-powered fashion assistant to help you on your shopping journey
So, ready to explore the app?
Shop the brands you love, unlock exclusive deals, and get inspiration and recommendations that feel like they were made just for you.
Updated on
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Ratings and reviews
4.7
1.2M reviews
NV T
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July 5, 2025
App has errors. When clicking a brand it switches gender. e.g. when browsing men's jeans, and you're looking at a certain product, when you want to see all of that brand, and click the brand name, suddenly it tries to show you all women products for the brand and not the men's. Please fix this, it's annoying. @Zalando response, why on earth would i do that? I just told you about issues with your design, and then you make it my problem to reach out again? How about just fix it...?
1 person found this review helpful
Zalando SE
July 6, 2025
Hi NV T, we’re sorry to learn about the difficulties you’re facing with the app. Try uninstalling and reinstalling the app to see if that resolves the issues. You can share additional feedback in the Help & FAQ section. 🧡 Your Zalando team.
Monkidi Mochani
- Flag inappropriate
May 19, 2025
I experience a systematic error. In the homepage menu, I always need to reselect WOMAN as a category every time I start the app. It doesn't seem to "remember". Same with the language, I need French, it's German and when I change I need get disconnected so I need to log in again. As for an improvement, I would suggest a filter in the Favorite page. I put a lot of item in favorite and it is impossible to filter by category. Also, the unavailable keeps on piling, it could be masked by filtering.
3 people found this review helpful
Giselle Catalán
- Flag inappropriate
May 5, 2025
I’ve had a terrible experience trying to use a €50 gift card from Zalando. It’s been over four months, and I still can’t use it despite dozens of emails back and forth with customer service. They keep promising solutions, but nothing ever gets fixed. I’ve been ignored, misinformed, and left completely frustrated. I will never choose Zalando again, and I don’t recommend them to anyone expecting proper customer service or reliable support. Extremely disappointing.
4 people found this review helpful
App support
About the developer
Zalando SE
impressum@zalando.de
Valeska-Gert-Str. 5
10243 Berlin
Germany
+49 30 20219800