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Gartner's Magic Quadrant:
CRM CEC '23
#1 in User Satisfaction:
Help Desk Category
#1 Help Desk Software
of 2024
Trusted by 100,000+ businesses
Zia Agents, at your service
With AI-powered autonomy, laser-focused precision, and lightning-fast speed, Zia Agents take on the support grunt work, so your team can focus on doing the great work.
Learn moreHappier customers
Thrive on customer happiness with Zoho Desk! Stay accessible, deliver quick, accurate resolutions, and make doing business with you easy.
Be accessible on all channels and deliver quick, accurate resolutions.
Empowered agents
Ace customer service at every step! Zoho Desk equips agents with powerful tools and context to stay productive, confident, and organized.
Equip agents with powerful tools and context to stay productive, confident, and organized.
Healthier businesses
Deliver on your customer service excellence promise—track actionable metrics and customer sentiments to consistently deliver value.
Track actionable metrics and customer sentiments to consistently deliver value.
Fully Mobile
Help customers even when you're away from your desk. Zoho Desk's mobile apps for Android and iOS let you close tickets on the go and give a bird's eye view of your customer service health at a glance.
Try Zoho Desk appTry Radar analytics appIntegrates with apps
you use daily
Zoho Desk integrates with over 200 of the most popular third-party apps, and more than 50 native apps.
Extend your Desk’scapabilitiesFeedonomics has more than 400 users leveraging all the available features to their fullest extent.
Mercedes-Benz improved customer satisfaction across their whole dealership network.
I believe that what we've achieved in collaboration with the Zoho Desk team has made a huge impact on how efficiently we can resolve complex requests for our clients, and it has been a major improvement for our customer experience.
Jason NicholVice President,
Product
We analysed other products on the market but Zoho Desk blended into our organization structure better than anything else.
Swaroop NaikSenior Manager,
Software Development
Why choose Zoho Desk?
- 50% faster implementation than most customer service software
- Dedicated training program with shallow learning curve
- Support customers in over 40 languages
- Customizable workspace that works across any industry, brand, and department
- Hassle-free migration with the help of our account executives
- No hidden costs, no forced contracts, and no lock-ins
- Compliant with data protection laws, such as GDPR, HIPAA, and CCPA
Sensational software for a
sensible price
- No credit card required.
- No software to download.