+1 None of my actions will run still

+1 None of my actions will run still

For those who may still be seeing an issue, our account owner had to set a monetary value for a budget. It had been set to 0 which was causing the deployment errors, but it was set to 0 for a long time. Not sure if anything changed at github with regard to deployments, but setting a budget value may fix it for you.

As a sidenote, the error message should be much clearer and point to the budget if that is the issue.

Update: Filed a ticket on https://support.github.com and they resolved my issue.

For those who may still be seeing an issue, our account owner had to set a monetary value for a budget. It had been set to 0 which was causing the deployment errors, but it was set to 0 for a long time. Not sure if anything changed at github with regard to deployments, but setting a budget value may fix it for you.

As a sidenote, the error message should be much clearer and point to the budget if that is the issue.

This helped us resolve our issue. Thanks @CeeRoo

perdón la verdad y sin ofender pero asta cuando enpieso a ganar pues necesito comer ya más de un mes esforzándome por nada

I've had a response from support, but quite a generic "we'll pass it onto the team". I'll update here if I hear anything else.

Thank you for the update!
The team informed me just now that the builds are running again.

hi @AptiviCEO - Your issue is not a billing issue. Unfortunately the best I can offer is to continue working with your support ticket. I've left an internal note on the support ticket.

Thanks! I still didn't get a response on the ticket, though.

hi @binarymaster unfortunately your issue is not something I can assist with. Please continue to work with support. I've mentioned on your ticket that you've asked for help here as well.

Unfortunately, no response from support in my ticket yet.

@SukkaW are you still experiencing this problem? When I check your account I don't see any indication that workflow runs should be failing. Can you add more details including the failed workflow run to your helpdesk ticket please?

@gmondello Because I have manually increased the actions' budget limit. But TBH, this should not be necessary in the first place? I have never exceeded GitHub's included free usage, so I don't need to touch the budget anyway. If I change the budget back to 0, will my GitHub Actions be disabled again?

@SukkaW if you put the Actions budget back to $0, Actions will continue to run until you have exhausted the Actions usage included in your account. You can check where you stand with regards to that from Billing and licensing > Overview page and from there click on the Current included usage tile > More details and you will see how much of the Actions included minutes you have used for the current billing period.

hi @Guovin - I can see that for some reason your account has a billing issue that started last week. Did you make any changes to your account last week? I've updated the ticket that you opened with more information, but at this time I personally am not able to resolve the situation. Please continue to follow up with the ticket you've opened.

@gmondello Thank you for your reply. I learned from the Ticket that after the relevant staff restored the actions permission, it can now be run. She also mentioned that this was a Bug and an incorrect bill, which had been submitted to the developers for handling. I think this Bug might occur because I previously bound a Paypal account to my Github account, but the Paypal account was not bound to a bank card, which might prevent payment. Did Github conduct a check on this? After receiving the email reminder from Github, I unbound Paypal, but this did not solve the problem that Actions could not run. My Github account has never generated any actual situations where fees need to be paid, which is puzzling. I hope this can provide you with a solution.

@thisisdhaas I note in your ticket you mention:

I've added non-zero budgets to actions + copilot, but that didn't help.

But I think you've set those up on your user account, whereas the failed attempt you link to in your ticket belongs to an organization. I looked at that organization's budget configuration and do see a $0 budget for Copilot premium requests and Actions. Those will need to be increased and then I expect you should be unblocked.

Edit: I dug a bit further and notice that the org in question is on a legacy account type (bronze). I think that will likely prevent you from using Copilot and you may need to upgrade from a non-legacy plan to continue.

@gmondello ah interesting. Repeating it back:

• I signed up for a personal trial of Copilot, which gave me the ability to assign Copilot to Github issues, including issues on repos owned by an organization that I'm an admin of (b12io).
• You're saying that when I assign Copilot to an issue, it kicks off an agent session / actions on that repo, which are therefore owned by the organization instead of my personal account.
• For the organization to run copilot agent sessions, it needs to be on a newer billing plan.

If that's right, is there any workaround for me to use my own personal Copilot subscription to work on organization-owned repos?

@thisisdhaas that tracks with my understanding of your current situation. Unfortunately I am about to be out on PTO for a week.. I will share a link to this thread internally and hope to get some 👀 on it... but please also continue to follow up with your support ticket.

okay, thank you so much for your help and I hope you enjoy your break!

Sorry for the delay here, but it looks like your situation has been addressed via the ticket.

@sionyx there are restrictions on your account. Please open a ticket so that it can get addressed by the appropriate team.

thanks bud, worked for our Org

in advanced steps, adding billing address, adding a payment Card, then raise the Actions limits to $30 did the trick

@setu4993 based on the updates to the ticket it looks like things are working as expected for your account now. If not, please let me know!

@V4VGabriel - We'll need to dig further as to why your account got into a bad state, but we've just synced it and it looks like it should be working again. Can you reattempt and let us know please?

@Woody1193 We'll need to dig further as to why your account got into a bad state, but we've just synced it and it looks like it should be working again. Can you reattempt and let us know please?

@gmondello it looks like some sort of batch process was running in GitHub's backend because it now works. It would be nice to have some more visibility into these sorts of things because the system, as it is, is not transparent. And this issue actually cost me two days of development time.

Happy to help... do you have a ticket I can look at? Or, just let me know if you are referring to your personal account (mariohernandez) or another account (org, enterprise, etc.)?

I think I'm good now. I created a new budget rather than edit the existing one. Jobs are running and in a couple of minutes I'll know if they are successful. Thank you.