Help Center

• Quick answers

  • Getting started
  • Fiber billing basics
  • Internet and Wi-Fi speeds on GFiber

• Get Fiber

  • Learn about Fiber
  • Sign up for Fiber
  • Waiting for Fiber
  • Schedule your installation
  • GFiber Self-Install Kits
  • Take Fiber with you to a new address

• Fiber user guide

  • Manage your network
  • Use GFiber Phone
  • Using the GFiber App
  • About your Fiber devices
  • Chromecast with Google TV

• Manage your account

  • Manage your Fiber account
  • Manage your Fiber billing and payments
  • Make changes to your service
  • About customer programs

• Troubleshoot issues

  • Solve problems with your account
  • Solve problems with your network
  • Solve problems with your Google Fiber Device
  • Getting in touch with Google Fiber
  • Solve problems with your GFiber Phone

• Commercial and multi-family buildings

  • Multiple-dwelling units (MDUs)
  • Google Fiber for small business