I like yelp and I like reviewing businesses and I thought it would be cool to have my business on yelp but I was wrong. I keep trying yelp ads and I keep getting sold yelp ads by these people who work for yelp, but it’s always the same thing. I have people who are “interested” but then when I respond to them I never get anything in response back. I’m actually not convinced that they are even real people who are reaching out to me. They even make their phone number available and when I call it goes straight to voicemail. I never receive any kind of information or any kind of response from these “people“ meanwhile yelp continues to charge me more and more money. It is a complete waste of money and I feel like I’m continuously being scammed. Then when I go to exit the yelp ads, it takes so long for me to cancel and they keep on offering me more and more deals to stay when they’re just trying to get more money with nothing in return. I don’t know if this is worked for other people, but this is definitely not worked for me and you think I would’ve got it the first time, but this is now the fourth time that money has been taken from me by yelp ads with nothing in return, I have seen not one person, come from yelp even though yelp has claimed that I have over 60 leads. Yelp ads has generated “60 leads“ but I have not seen one person in my doors or even respond back to me.

This review is long overdue. I have aHandyman in inland empire so cal area. Pros you get what you pay for in ads back if you are using them correctly. Something I had to learn a few months in. I have a website and yelp was sending reason to my website when I didn’t want traffic to my website I don’t well items on my website. I need phone calls and messages. Now for the list of cons. Yelp will send you work for doors 3 weeks then windows, then furniture assembly . They will send leads to you even if you don’t do it have them marked off on your page. Yelp will also mess with the algorithm one day you will get 10 messages the next 3 days nothing. When you try to post pictures or videos Yelp doesn’t upload them. The notification are a hit or miss. I check Yelp hourly, there’s plenty of times where it says I had a message delivered 9 hrs ago. When I open the app hourly and nothing is posted. This affects your response time and ability to gain future leads and prospects. When you email customer support no response at all. How ever if you call and want to increase your monthly budget all sunshine and rainbows. Unfortunately for what we pay for the past three months have not been great at all. Only a handful of jobs through Yelp. We are starting to look into Google and other platforms now. I hope this helps anyone thinking of doing ads on Yelp

I’ve honestly only had my page active for Yelp for only a week. 7 days that’s it. In those 7 days, I have gotten someone claiming that I worked on their house which I did not do, numerous scam calls trying to get my information and get me to transfer to Google, and when I asked on average how many jobs would I receive, I was told a minimum of 10. No one has messaged me for a job. And now I am in a situation where scammers are calling and texting my phone non-stop and I have an over $150 charge that I am going to reluctantly have to pay. Very disappointed and dissatisfied. As a small business owner and a family man I deserve better than this. UPDATE: So to even get your business name off of Yelp, you have to shut down your business and delete all other social media of your business. Pretty much if you cancel on Yelp, Yelp goes out of there way to make it near impossible to have a web presence afterwards. Why? How is that even a legal business practice? Got it cancelled. Was told that would be charged on the 1st for the week however it’s in 2 separate billing cycles?? So I’m getting charged 5 days in one and 2 days in another. Only to figure out that I got charged today! It is the 23rd! All in all I’m happy I got out of this financial death trap! Also I AM NOT GOING TO GOOGLE ADS. This way other users will know this review is coming from a an actual person, who dealt with firsthand experience.

I contact the business support team several times, telling them that I have not received enough leads, at least true people searching for services. They gave credits for ads (totaling more than $4k!!!) I have been spending 3k per month (following the support team orientation). I called them around 8 times telling them that orientation was not working and I would like to give the Yelp a chance to work with me and maybe there's a solution or something. Also I said that I would not pay for that high bill and I don't want an ads credit I would like a discount on my bill with the promises that they will solve that later. Result: I stopped to work with them, the support team did not help me with anything my bill ends on $7k and they sent me to a collection agency. I tried, I did my part, I did nothing wrong, well the worst thing I did was believe on Yelp Businesses and their support team. The calls were recorded, the managers called and listened them, one of those said I was right but obviously he can't do anything as an employer. Yelp can contact me anytime to help with that, I'm fair person and still in trouble because you trained guys lied to me. Maybe it frequently happens with others so be aware of their promises like “you're gonna call me next week just to thank me, Felipe” or “you're gonna hire one more crew after a couple of days”. Sounds familiar? I'm really sad.