Vita Mahjong 4+

What Happened

I really enjoyed playing this game and played it a great deal every day. I was somewhere around the 3400 level when it loaded an app about signing up to earn daily cash outs for trying out apps. It would not let me out of the page or return me to the game, like it usually did for all of the other ads. Which I don’t understand why people who play this game, say that there aren’t any ads when there definitely are ads. They don’t last more than 30 seconds and so they aren’t too annoying. You have to view them to be able to move to the next level of the game. So as I mentioned, I was somewhere around the 3400 level, which meant I viewed almost 3400 of them for various games, products such as women’s under garments, toilet bowl cleaners and other household or personal products. I didn’t mind them as I enjoyed playing the games and knew because it was free, the developers needed a way to pay for it. However when I couldn’t move on from the earn cash app sign up and I didn’t want to participate, it left me no choice but to the delete app. It made me both mad and sad to lose all of my progress and even more so to not be able to play this game anymore!! If there is anyway that this can be fixed and all of my progress restored, I’d like nothing than to be able to continue playing the games. Please let me know if this can be done.

Developer Response ,

Thank you so much for your detailed feedback and for playing Vita Mahjong up to level 3400—it means a lot to us! We’re very sorry for the frustration caused by the ad issue and for losing your progress. We truly understand how disappointing this is. Please contact our customer support with your account details or device info, and we will do our best to help recover your progress and solve this problem. Thank you again for your support and understanding! We hope to see you back in the game soon.

Candy Crush Ad and others are RIDICULOUS!

This is the second time I’ve updated my Monday comments because I just sat through a three minute ad so I could 4X my rewards but it got stuck and required that I do a survey of some sort! I couldn’t get out of it so I closed the app and now have lost my rewards! Stop this nonsense or I’m definitely switching to another app. I see that I’m not the only person having trouble with Candy Crush popping up during gameplay BUT I SEE THAT THE ONLY THING THAT YOU HAVE ADDRESSED IS TO APOLOGIZE FOR HAVING ADS. YOU IGNORED THE CANDY CRUSH PROBLEM JUST YESTERDAY! No other replies to all of THESE COMPLAINTS? Why? Are you fixing it? I doubt it or you would have said so. I love this game but the fact that I have to close the app just to get out of an ad is ridiculous.
I love this game but this past week you’ve started randomly inserting Candy Crush ads IN THE MIDDLE OF MY GAMEPLAY! What’s up with that? I’m already putting up with the ads after each game but if this is going to continue I’ll play elsewhere. Please stop! It’s wrong and to be honest, I’ve never seen ads interrupt gameplay on any App Store game and I hope I don’t again because it’s easy to find another game to play. I’ll give you a five if this is addressed.

Not sure about these changes

I have been playing this game for a few years now and it’s been my favorite but I really don’t like some of the changes made recently. I greatly appreciate the amount of work that the developers have been putting into this game to draw in more players. BUT… I think it’s hard on the players you have had. I don’t like how playing a regular level now forces you into a challenge. It causes emotional stress to see yourself pitted against others after each game. I know the goal is to get the player to play more games, but I simply quit playing. I liked the Daily games but the monthly badges are the same from year to year. Not worth it. And now all the new Journey Badges have these “cutesy “ kid faces too much. Hate it. One new thing I did enjoy that disappeared was the entire game board of red tiles. I guess it was not popular. Thanks for letting me provide feedback.
Edit - New change? On the daily game toward the end, it hits a “breakthrough” and cleans up the board. I kind of wish it gave the option of doing that. I came to play 10-15 mins of relaxing games before bed and it took half my game away, each time. That’s part of my wind-down.

Developer Response ,

Thank you so much for your longtime support and your honest, thoughtful feedback! 🥰 We truly appreciate you sharing your feelings about the recent changes. We're sorry that the new challenges and competitive elements feel stressful and lessen your enjoyment—your comfort is very important to us. We'll pass your feedback about journey badges, daily games, and the missing red tile board to our development team for review. Your input helps us improve and balance updates for both new and loyal players. Thank you for being part of our community! 😊✨