Was excited about this experience so downloaded the app and waited and waited and finally about several days I got a notification about a survey. I go on the app and start the process. It was worth 1000 points and would take approx 20 mins so I get started. Initially everything was going smooth. Then about 5-10 mins in I start noticing it’s taking longer and longer to accept each response. Okay so I’m fine with this, didn’t have anything else to do at the time. But then, the app freezes altogether. So I close it out and forget about it. Decide a day or two later I will check it out and what do you know I’ve got the option to resume my precious survey, so excitedly I click resume to get started only it won’t let me resume. Every time I click the button to resume the app closes. I even deleted the app and added it again, but nope all the excitement of trying to answer one survey down the drain.... y’all need to work the bugs out before you get people excited about the functionality of an app that doesn’t work!!

I’ve completed 2 programs with no problems, but I just started my 3rd program a couple days ago knowing I wouldn’t have time to complete it in one go, but also knowing from the previous 2 that I’d be able to pause and get back into it for another 7 days to complete. BUT when I went back to it and hit continue, it is just giving me buffering/loading cycle icon and then a message to try again. I’ve tried again, and again, all while rebooting, waiting, rebooting again and waiting to open when I was at home with the most powerful WiFi, and still same result. I’ve managed to find a way to contact someone (albeit, having to send a message that’s for questions about your payment, not finding anywhere to go for an actual person to speak with regarding this kind of problem) and the answer I got was that I probably needed to upgrade my internet browser. But I’m not using a browser I’m using this here app, see. And regardless, the 2 browsers I use on my phone are updated anyway, if that was even a factor. I sent message back with this info and haven’t heard anything. I was very much looking forward to add this finished program’s reward to my balance and using it but I’m running out of days left before the program will disappear. SO, all that ranting just to say, it’d be great if there was a more accessible and obvious “real human being chat representative” that could help with this.

I’ve been participating in ViewPoints for about a year. I’ve only missed a few programs from when I first began using it because I think my app was offloaded because initially I didn’t get any programs quickly (or that I noticed). But since I jumped in and paid attention I said I have to make sure I pay attention by logging in and all notifications are on, etc. I make maybe $20+ a month from doing a few mins of work. If I’m answering questions it’s usually within 3-10 mins of my time and if I’m taking screen shots of my screen time, that takes a minute. It’s just so easy. Not like other apps that you feel like you’re using all of your time with little pay. This is the first app that feels worth it to give my data and take quizzes. The other apps should learn from Viewpoints by Meta on this one. I HIGHLY RECOMMEND!

I downloaded this app after seeing it advertised on Facebook and was given a program to complete almost right away. However, I didn’t have time to complete it right at that moment, so it was a couple days before I was ready to complete it. When I logged back into the app and tried to complete the program, the app crashed immediately when I tried to click on the program to open it. The program was not expired, as it says exactly how long it has left before it expires. It’s still not expired as I type this. I tried checking to see if I needed to update my app, but I have the latest version. I tried refreshing my app, but it still crashed. I tried logging out and logging back in, but no difference. Finally, I decided I would contact their help center to see what I needed to do—except, apparently that doesn’t exist. Their “help center” is just an FAQ page with no way to actually contact them with any real problems, or to let them know of a bug you’ve experienced. What kind of company doesn’t have customer service?? Hopefully a developer sees this review and contacts me, because from what I’ve seen so far, I’m not impressed. I’d love to be able to actually try the app and give it a real review.