GlossGenius: Booking, Payments

Scheduling, Checkout, More

Free · Designed for iPad

3.6K Ratings
Ages

4+
Years
Category

Business
Developer

GlossGenius, Inc.
Language

EN
English
Size

177.9
MB

The all-in-one booking, payments, and marketing solution for beauty and wellness businesses. The GlossGenius booking app is trusted by tens of thousands of business owners for: • Easy-to-use appointment scheduler and calendar planner • Automated appointment scheduling • Gorgeous customizable websites • Client management tools • Powerful marketing • Same-business-day payment transfers • Fast and stunning chip card readers • Customizable client communication And more! Your clients' experience begins the moment they book with you, which is why we've designed the most stunning customizable booking site that you can set up in minutes. GlossGenius is the easiest, most intuitive platform for salon and studio professionals. This includes beauty experts, hair stylists, skincare professionals, wax & brow artists, cosmetologists, estheticians, fitness instructors, or any pro looking for easy booking with a beautiful spin. WHY GLOSSGENIUS? THE EASIEST WAY TO GET BOOKED & PAID Customers can book online through your website, get confirmations, reminders, thank you’s and personalized birthday notes! Clients can also book appointments through Instagram and Facebook. Checking out and rebooking clients will be easier than ever with our fast card readers and rebooking messages. A STUNNING NEW WEBSITE Get a new custom personal website in minutes - tailored with your branding, pricing, hours, and portfolio of work. Your site will not look the same as anyone else's. MORE MONEY IN THE BANK Take payments immediately with your mobile device through our built-in payment processing or order one of our secure card readers. Earn more money with the industry’s lowest processing rate of 2.6% flat, no hidden fees and free same-business-day transfers. EMPLOYEE MANAGEMENT AND PAYROLL As you grow your team, we want to grow with you! We have different subscription plans for different team sizes so you can manage your business, staff, and peace-of-mind in one place. Control everything with powerful permissions and settings. BETTER EXPOSURE TO GROW YOUR CLIENTELE We have built-in marketing tools so you can welcome back more customers, and find creative ways to get new ones too - using SEO, email and SMS messages. We also have integrations with Instagram, Facebook, and Yelp. STUNNING CARD READERS. NO TRAINING. We've got the easiest-to-use card readers available in many patterns. Process anything, anytime and anywhere. INCREDIBLE CUSTOMER SUPPORT We treat your business like it’s our own. We’re the only platform to offer quick customer support through text, phone and email. PERSONAL HELP TRANSFERRING DATA Want to switch over from Vagaro, StyleSeat, Square, Schedulicity, Mindbody or another salon software but worried about losing your data? Worry no more -- we will personally copy over appointments, formula notes, etc. WHAT OUR CUSTOMERS ARE SAYING “Nothing like sending these mass texts through glossgenius and having an appointment filled in less than 10 minutes. Working smarter not harder” - Skyler S “No more hidden fees, no more paying extra for a specific time slot, no auto checkout, no more BS! I’ve tried a lot of other solutions and GLOSSGENIUS is hands down the best!” Megan H “Obsessed with @glossgenius. This is a game changer for the industry, acts as your own personal assistant! I thought switching over was bold but it was so easy, they transferred all of my data from Square.” - The Wildflower Collective “GlossGenius is one of my guests’ favorite experiences. It makes booking so much easier for them” - Kristina K “After 24+ years of doing business by pencil and paper, it is refreshing to know that even I can operate the app. It’s so easy.” - Studio 13 “The best user interface for salons right now. I have been in the industry for 10 years and this is literally the best.” -Sharon O “Moving over from Vagaro was seamless and faster than I even thought. Genius is an understatement” -Kathy R

Ratings & Reviews

4.6

out of 5

3.6K Ratings

Honest review
05/15/2023

Samantha 1188
I’m an solo esthetician with my own business. I originally started playing around with GlossGenius when I was in school, love the esthetic & just how appealing the app really is. However, I really wanted a form feature, so sadly I switched to Fresha. I am now back with GlossGenius, they have a form feature & it’s so nice to have, they have waivers, which are great! The only downside to the forms is it’s unorganized chaos, you have to create your question & assign it to a service, for every question. The other booking site I used had a form for everything (that you created), so it was way more organized and you didn’t have to scroll through 100 questions to take something out.. etc. Another feature I wish Gloss would add is a payment link, or even a product store. You can sell products during the actual checkout process, but say you had a new client (& you don’t have their card on file) that wants to buy a cleanser, you literally cannot accept payment unless they’re right in front of you with their card. So a payment link would be a huge feature, I had to create business Venmo in order to accept payment outside of Gloss. I think the esthetic of Gloss is amazing, but to pay $50 a month is a little steep for the amount of features it’s missing, or that could improve the overall experience of the booking site. Other than those minor things, it’s really a great booking app!
Honest review
05/15/2023

Samantha 1188

I’m an solo esthetician with my own business. I originally started playing around with GlossGenius when I was in school, love the esthetic & just how appealing the app really is. However, I really wanted a form feature, so sadly I switched to Fresha. I am now back with GlossGenius, they have a form feature & it’s so nice to have, they have waivers, which are great! The only downside to the forms is it’s unorganized chaos, you have to create your question & assign it to a service, for every question. The other booking site I used had a form for everything (that you created), so it was way more organized and you didn’t have to scroll through 100 questions to take something out.. etc. Another feature I wish Gloss would add is a payment link, or even a product store. You can sell products during the actual checkout process, but say you had a new client (& you don’t have their card on file) that wants to buy a cleanser, you literally cannot accept payment unless they’re right in front of you with their card. So a payment link would be a huge feature, I had to create business Venmo in order to accept payment outside of Gloss. I think the esthetic of Gloss is amazing, but to pay $50 a month is a little steep for the amount of features it’s missing, or that could improve the overall experience of the booking site. Other than those minor things, it’s really a great booking app!
Boutique Salon Owner, switched salon from square
02/17/2023

taranelsongroves
I switched my entire salon staff over from Square a couple of months ago and we are really loving Gloss Genius. It’s very easy to use. I did have to get four stars though, because there has been a huge hindrance for our customers who find us online and on Facebook and Instagram… Which is the majority of our new clientele in this day of time. When they log into the booking page, it only shows the providers name not the services so if you have a multi service salon like I do, you may should wait until they integrate that, because as of right now we’ve lost some business over it. New clients, who want a spray tan don’t know who the service provider is who does spray tans, or, for example, a new client who finds us on Instagram, doesn’t know the service providers name who does nails so unfortunately we’ve had some negative feedback about it and I know for a fact it has cost us. Hopefully Gloss Genius will update it soon but I do have a great things to say about their tech-support. They are awesome at helping out. I just hope they can update this for a multi service line like ours ASAP or we are going to have to find something else unfortunately.

Developer Response
Hi there! Thanks very much for sharing your review and so sorry to hear that you've lost some business because of it! We want to let you know that your feature requests and suggestions have been heard and we're working through them! Our product and development team is looking to release the option for showing the service first before the service provider for a team account in the next couple of weeks so please stay tuned :) Your feedback is super valuable to us so we're grateful for you for sharing!
Boutique Salon Owner, switched salon from square
02/17/2023

taranelsongroves

I switched my entire salon staff over from Square a couple of months ago and we are really loving Gloss Genius. It’s very easy to use. I did have to get four stars though, because there has been a huge hindrance for our customers who find us online and on Facebook and Instagram… Which is the majority of our new clientele in this day of time. When they log into the booking page, it only shows the providers name not the services so if you have a multi service salon like I do, you may should wait until they integrate that, because as of right now we’ve lost some business over it. New clients, who want a spray tan don’t know who the service provider is who does spray tans, or, for example, a new client who finds us on Instagram, doesn’t know the service providers name who does nails so unfortunately we’ve had some negative feedback about it and I know for a fact it has cost us. Hopefully Gloss Genius will update it soon but I do have a great things to say about their tech-support. They are awesome at helping out. I just hope they can update this for a multi service line like ours ASAP or we are going to have to find something else unfortunately.
Developer Response 03/13/2023
Hi there! Thanks very much for sharing your review and so sorry to hear that you've lost some business because of it! We want to let you know that your feature requests and suggestions have been heard and we're working through them! Our product and development team is looking to release the option for showing the service first before the service provider for a team account in the next couple of weeks so please stay tuned :) Your feedback is super valuable to us so we're grateful for you for sharing!
Beautiful but lacking some features.
01/31/2024

KimiChaee
I was using Acuity for years, and made the switch to GlossGenius mostly for the built in marketing which is so nice! However it is missing some features especially for the steep almost $50/month price. The two key features I think would make this worth it would be having an option to “optimize schedule” or “minimize gaps” in the scheduling. Acuity had that and it was nice to not have clients booking at random times of the day and leaving me with gaps and losing income due to not being able to schedule another appt where I normally would be able to if the gaps weren’t there. Also I wish was a legitimate two way sync for the calendars. The “two way sync” that they claim is not 100% accurate. You still have to block off time separately in the GG app or change your existing calendar entry into a GG entry. It doesn’t sync in the way that you can block out a time on your phone/google calendar and have it block on your GG. It’s still extra steps that you have to take to block time out. And it doesn’t correctly sync to my google calendar at all. It takes over a whole day sometimes for the entries to update so I can’t even rely on it. Acuity had full and seemless two way sync for all calendars which was super convenient. Honestly if it weren’t for the marketing feature I would have stuck with Acuity as they have much better features for almost half the price.

Developer Response
Hi, there! Thanks for sharing your thoughful feedback! :) With every new app version we are introducing new features and improving existing ones. We are sure that your feedback will only help us improve further. Feel free to also share your request with us directly at support@glossgenius.com. We love hearing from you!
Beautiful but lacking some features.
01/31/2024

KimiChaee

I was using Acuity for years, and made the switch to GlossGenius mostly for the built in marketing which is so nice! However it is missing some features especially for the steep almost $50/month price. The two key features I think would make this worth it would be having an option to “optimize schedule” or “minimize gaps” in the scheduling. Acuity had that and it was nice to not have clients booking at random times of the day and leaving me with gaps and losing income due to not being able to schedule another appt where I normally would be able to if the gaps weren’t there. Also I wish was a legitimate two way sync for the calendars. The “two way sync” that they claim is not 100% accurate. You still have to block off time separately in the GG app or change your existing calendar entry into a GG entry. It doesn’t sync in the way that you can block out a time on your phone/google calendar and have it block on your GG. It’s still extra steps that you have to take to block time out. And it doesn’t correctly sync to my google calendar at all. It takes over a whole day sometimes for the entries to update so I can’t even rely on it. Acuity had full and seemless two way sync for all calendars which was super convenient. Honestly if it weren’t for the marketing feature I would have stuck with Acuity as they have much better features for almost half the price.
Developer Response 02/21/2024
Hi, there! Thanks for sharing your thoughful feedback! :) With every new app version we are introducing new features and improving existing ones. We are sure that your feedback will only help us improve further. Feel free to also share your request with us directly at support@glossgenius.com. We love hearing from you!
Good for very small businesses
08/22/2024

Crochet Braid Studio Atl
If your just starting this may work for you. There’s a few twists and turns ,for instance you can’t cash out your money unless you have particular banks that work with Gloss Genius. They submit dispute documentation for you instead of you doing it yourself. I never lost a dispute in seven years until I joined this platform. They lose 99% of the disputes but have a gold tier package that if you pay more, it’ll protect you from losing disputes. If you don’t have that tier, good luck. The confirmation emails change often and clients can’t find important information for their appointments because of it. They have a house call feature, but you can’t see that the client selected this without digging through your emails or scrolling way to the bottom of the appointment. They have very short characters for describing services and this can’t be seen for the client to read without the client hovering over the service picture. Be ready for clients constantly texting and calling asking what you’ve already typed up on the site. They can’t see it. They don’t have certain features like if you have a Monday special, you can’t block off all other days so clients will book your special on random days instead of Mondays only. When issues arise, they just repeat what they’ve already said a million times they don’t care.

Developer Response
Hi there! I’m truly sorry to hear about the difficulties you’ve faced with our platform. We aim to offer a smooth and effective experience for all our members. Our goal is to continuously improve and ensure that our features meet the needs of our diverse customer base. We appreciate your insights and will use them to address the matters you've raised, including the bank integration concerns, dispute resolution process, email confirmations, and service description visibility. If you have any further concerns or need assistance, please don't hesitate to reach out to us directly at support@glossgenius.com or 888-979-7864. We are committed to resolving these and making sure your experience improves. Thank you again for your valuable input. We truly appreciate hearing from you and look forward to the chance to better serve you in the future.
Good for very small businesses
08/22/2024

Crochet Braid Studio Atl

If your just starting this may work for you. There’s a few twists and turns ,for instance you can’t cash out your money unless you have particular banks that work with Gloss Genius. They submit dispute documentation for you instead of you doing it yourself. I never lost a dispute in seven years until I joined this platform. They lose 99% of the disputes but have a gold tier package that if you pay more, it’ll protect you from losing disputes. If you don’t have that tier, good luck. The confirmation emails change often and clients can’t find important information for their appointments because of it. They have a house call feature, but you can’t see that the client selected this without digging through your emails or scrolling way to the bottom of the appointment. They have very short characters for describing services and this can’t be seen for the client to read without the client hovering over the service picture. Be ready for clients constantly texting and calling asking what you’ve already typed up on the site. They can’t see it. They don’t have certain features like if you have a Monday special, you can’t block off all other days so clients will book your special on random days instead of Mondays only. When issues arise, they just repeat what they’ve already said a million times they don’t care.
Developer Response 09/11/2024
Hi there! I’m truly sorry to hear about the difficulties you’ve faced with our platform. We aim to offer a smooth and effective experience for all our members. Our goal is to continuously improve and ensure that our features meet the needs of our diverse customer base. We appreciate your insights and will use them to address the matters you've raised, including the bank integration concerns, dispute resolution process, email confirmations, and service description visibility. If you have any further concerns or need assistance, please don't hesitate to reach out to us directly at support@glossgenius.com or 888-979-7864. We are committed to resolving these and making sure your experience improves. Thank you again for your valuable input. We truly appreciate hearing from you and look forward to the chance to better serve you in the future.

We're releasing a number of minor updates and fixes to make your experience even better. If you’re enjoying using GlossGenius, please consider leaving us a positive review or rating in the App Store since that helps us make the product even better! Thank you so much for your support, it’s so greatly appreciated. Gloss On!

Version 7.46.0

4d ago

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Scheduling, Checkout, More

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Version 7.46.0

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Data Linked to You

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